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Tenpin - Swindon Reviews 

142
TrustScore 4.5 out of 5

4.3

Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Everything was already set up when we arrived for my 6yr olds birthday party. Balloons were a lovely touch, kids loved the food and ice cream and especially the balloon modelling!

Company replied

Rated 4 out of 5 stars

We attended Tenpin at Swindon having booked online using some points Tesco Clubcard points. The call centre staff and those at the venue were very helpful. The atmosphere at the venue was good. We att... See more

Company replied

Rated 3 out of 5 stars

Bowling and staff was good. But very dislike how arcade machine mainly contact less which ruined it for us as arcade should be coins or contactless like at Hollywood bowls is. So for us we didn't spen... See more

Company replied

Rated 5 out of 5 stars

Tenpin Tuesday still a great deal. My son didn't quite have enough tickets for the light up ball he wanted but the Manager who was behind the counter let him have it anyway. A really kind gestu... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

142 reviews

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1-star

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4.3

All reviews

(142)

8,923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff

The staff, especially Hannah were brilliant. My son and his friends had an amazing time

July 22, 2026
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Reply from Tenpin - Swindon

Hi Samantha, thank you for the 5* rating of Tenpin. We're pleased to hear that your son and his friends had an amazing time and that Hannah made a positive impact. We hope to see you again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

The staff were lovely and…

The staff were lovely and accommodating. It was clean and tidy

July 22, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hello Gemma,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are so pleased you enjoyed your visit and found our team lovely and accommodating, and our venue clean and tidy. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Everything was already set up when we…

Everything was already set up when we arrived for my 6yr olds birthday party. Balloons were a lovely touch, kids loved the food and ice cream and especially the balloon modelling!

July 22, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Kate, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that all went well for your son's birthday party. We will be sure to pass your lovely comments on! Best wishes, Jade

Rated 4 out of 5 stars

Helpful staff

July 14, 2026
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Reply from Tenpin - Swindon

Hi Alison, thank you for your 4* review of Tenpin Swindon! It's wonderful to hear how helpful you found our staff. We hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila

Rated 5 out of 5 stars

We enjoyed the bowling

We enjoyed the bowling. Thank you.

July 7, 2026
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Reply from Tenpin - Swindon

Hello Balachandra,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you enjoyed the bowling and look forward to welcoming you back again soon. All the best ~ Laura

Rated 4 out of 5 stars

New Arcade system

The new arcade system with the cards and getting points that way, i think that was a great idea

July 7, 2026
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Reply from Tenpin - Swindon

Hi Keni, what a superb 4* review of Tenpin Swindon! We are delighted you had a great time in our fab arcade area and we can't wait to see you again soon for another fund day out! Best wishes - Mel

Rated 5 out of 5 stars
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Chris
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you had a great time during your visit. We hope to see you again very soon! Best wishes - Clare

Rated 5 out of 5 stars

Treat for the grandkids we all had a…

Treat for the grandkids we all had a great time. The staff were extremely helpful when we needed to book another game and then ran out of time to play, it was no problem they gave us vouchers to return. Definitely worth the trip

June 24, 2026
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Reply from Tenpin - Swindon

Hi Catherine, thank you for the 5* review for Tenpin Swindon! We're so pleased to hear that you had a great time with your grandkids and that you enjoyed the service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, good place to visit with family and friends and enjoy the day.

June 24, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Ansari,

Thank you for your amazing 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Such great place to visit

Such great place to visit. Awesome staff who alway go above and beyond to make your visit the best

June 10, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi George, thank you for the 5* rating of Tenpin Swindon. We're thrilled to hear that you had a great visit and that the team provided awesome service. We hope to see you back again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Excellent service and checking in

Excellent service and checking in. Drinks were served promptly.

June 24, 2026
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Reply from Tenpin - Swindon

Hi Ian,

Thank you for your amazing 5* review at Tenpin Swindon! It's great to hear you've had such a great time on your recent visit to us. We love to hear all about it and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great and friendly

June 24, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hello Barkha,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you received and friendly welcome and that you had a great time. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Rated 3 out of 5 stars

Lane broke and took a long time to sort…

Lane broke and took a long time to sort out

June 10, 2026
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Reply from Tenpin - Swindon

Hi there, thank you for the 3* rating of Tenpin Swindon! We're really sorry to hear that the lane broke at the time of your visit. We will pass your feedback on to the correct teams for future improvements. We are sorry for any inconvenience this may have caused. Best wishes, Jade

Rated 5 out of 5 stars

Fabulous

Helpful staff, very inclusive, a pleasant trip as always- we attend quite often.

April 1, 2026
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Reply from Tenpin - Swindon

Hello Holly, Thank you for taking your time to leave us a 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Swindon. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Value for money

Friendly staff and great atmosphere.

June 17, 2026
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Reply from Tenpin - Swindon

Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you had a great time at our Tenpin at Swindon. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Amazing time with friendly staff on hand

Went with my girlfriend for a game in swindon tenpin we had an amazing until we had issue with our lane which we call someone to fix it and we had a laugh with the staff that going fix it for us I’m so amazed how friendly the staff was and I would definitely go back again and would recommend anyone to go there

June 16, 2026
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Reply from Tenpin - Swindon

Hi Craig, thank you for leaving Tenpin Swindon a fantastic 5* rating! We are so happy to hear you and your girlfriend had an amazing time and enjoyed your game with us! It's wonderful to know our staff could assist you and make your visit enjoyable. We truly appreciate your kind words and recommendation; we look forward to welcoming you back again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Overall experience was good.

Overall experience was good.

June 10, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Lina
We're happy to hear you had a good experience with us. We appreciate your feedback. Best wishes - Clare

Rated 5 out of 5 stars

Tenpin Tuesday still a great deal.

Tenpin Tuesday still a great deal.

My son didn't quite have enough tickets for the light up ball he wanted but the Manager who was behind the counter let him have it anyway.
A really kind gesture which costs you as a company pennies but makes a 7 year old very happy... Thank you.
Will be back.

(Slight complaint. Gas or glassware on bar not quite right. Magners pouring very flat.)

June 10, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hi Christian,

Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Good time spent

Good time spent. Booking process was smooth.

June 3, 2026
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Reply from Tenpin - Swindon

Hello, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear you had a good time at our Tenpin at Swindon and that you found the booking process smooth. We would love to hear how we could gain that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 1 out of 5 stars

Terrible

Terrible. Waiting 30mins for food- our game was finished. Very busy with staff struggling. Extremely expensive

June 10, 2026
Tenpin - Swindon logo

Reply from Tenpin - Swindon

Hello Rachel,
Thank you for taking the time to rate Tenpin Swindon 1 stars. We are sorry to hear about your wait and the issues with your order. We offer lots of deals and offers throughout the week which makes attending our venue accessible to all budgets. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

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