Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... See more
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Location
Switch locationShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... See more
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We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... See more
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Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, United Kingdom
- 0333 034 6100
4.3
Excellent
182 reviews
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A well spent family couple of hours
Easy booking. Efficient and on time when we got there. Easy to set up the games. Great fun!
September 12, 2026
Reply from Tenpin - Swindon
Hi Jackie
Thank you for your fantastic 5-star review! We're so happy to hear that you found the booking process easy and that everything was efficient and on time for your visit. It's wonderful that you had great fun! We hope to see you again soon. Best wishes - Clare
We were shown to our lane promptly and…
We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough!
The process of booking online is quite straightforward. There is always plenty of parking and the staff has been friendly but it was a busy day and there weren’t enough people around to help.
September 2, 2026
Reply from Tenpin - Swindon
Hi Mihkel, thank you for your fantastic 5-star review of Tenpin Swindon! We're so happy to hear that everyone, both children and adults, had an amazing time and that our online booking process was straightforward. We appreciate your feedback regarding staffing during busy periods and will certainly take this into consideration for future improvements. We look forward to welcoming you back again soon! Best wishes - Mel
Karaoke brilliant. Move to card payment for arcade not so good
Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's supposed to be for kids after all. We don't like them using the machines really but giving them a small amount of cash(or allowing them to bring some of their own cash) that they have to manage was at least teaching them something. My husband said it was a real pain.
September 9, 2026
Reply from Tenpin - Swindon
Hi Rhian
Thank you for your 4-star review. We're delighted to hear that your daughter's birthday karaoke was excellent! We also appreciate your feedback regarding the arcade card system. We understand your husband's disappointment and the value of teaching children about managing cash. We will certainly pass this feedback on to the relevant team for consideration. Best wishes - Clare
Great experience
The staff was very helpful courteous and welcoming. The place and food was really wonderful.
September 2, 2026
Reply from Tenpin - Swindon
Hi there, thank you for your wonderful 5-star review of Tenpin Swindon! We are so pleased to hear that you found our team helpful, courteous, and welcoming, and that you thoroughly enjoyed the venue and food. We hope to see you again soon! Best wishes-Leila
Quick easy check in
Quick easy check in. The staff were polite. The area was clean. Great value for money
September 2, 2026
Reply from Tenpin - Swindon
Hi Alison, thank you for your wonderful 5-star review of Tenpin Swindon! We are so pleased to hear that you found the check-in process quick and easy, our staff polite, and the area nice and clean. It's also wonderful to hear that you felt it was great value for money. We hope to welcome you back again very soon! Best wishes-Leila
Good service from all staff and the…
Good service from all staff and the venue was very clean & tidy.
September 2, 2026
Reply from Tenpin - Swindon
Hi Terry, thank you for your fantastic 5-star review of Tenpin Swindon! We're so pleased to hear that you experienced good service from our team and found our venue to be clean and tidy. We hope to see you again very soon! Best wishes - Mel
The friendly staff
August 28, 2026
Reply from Tenpin - Swindon
Hi Susan, what a brilliant 5* review of Tenpin Swindon! We are delighted you had such as great time and found our team helpful and we can't wait to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Swindon
Hello Polly, thank you for taking the time to leave a review of Tenpin Swindon! We are very sorry to hear of your recent experience at our venue. Please email us at customer.feedback@tenpin.co.uk with the subject as 'Review-Swindon' to discuss further. In the meantime, we do hope you will still consider visiting us again in the future! Best wishes - Mel
The bowling alley is great & the food…
The bowling alley is great & the food was nice, the booking process to book two juniors with the junior burger and two adults with adult burgers resulted in 2 lanes being booked rather than all of us together.
September 2, 2026
Reply from Tenpin - Swindon
Hi there, thank you for leaving Tenpin Swindon a 4* rating and review! We appreciate your feedback regarding your recent visit and we're glad you enjoyed the bowling and food. We apologise for the booking issue that resulted in separate lanes. We hope to welcome you back again in the future! Best wishes - Rosie
Amazing experience
September 2, 2026
Reply from Tenpin - Swindon
Hi Shashwat, thank you for leaving Tenpin Swindon a fantastic review. We are so pleased that you had an amazing experience with us and we look forward to welcoming you back in the future! Best wishes - Rosie
Thoroughly Enjoyable Experience
On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very helpful lady on CSD who added my previous points (which were on paper) to my card, she was 10 out of 10, helpful and nothing was too much trouble for her.
August 28, 2026
Reply from Tenpin - Swindon
Hi Jill, thank you for the 4* rating of Tenpin Swindon. We are so pleased to hear that you had such a positive experience with our team members and found our facility clean and tidy. We appreciate your kind words and look forward to welcoming you back again soon!
Take care,
Kirsty
Reply from Tenpin - Swindon
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Swindon. We do hope to see you again very soon. Many Thanks - Kimberley
Make your booking online straight to respond on queries and very kind people at the reception
Nice place
Clean
Open for all
More and more game
Drink and food
August 30, 2026
Reply from Tenpin - Swindon
Hello Clementine,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're so glad you enjoyed our clean environment, diverse games, and food and drink options. We appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura
Great time with the family
Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.
September 2, 2026
Reply from Tenpin - Swindon
Hello Andrew,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We appreciate your kind words about our staff's quick response to the broken glass. We're delighted to hear you had a great family time at our venue and we look forward to welcoming you back again soon. All the best ~ Laura
Manager on shift that day was a bit…
Manager on shift that day was a bit moody. Also no one had told us when we went to use arcade about the new play card thing you have to get or how to purchase it
September 2, 2026
Reply from Tenpin - Swindon
Hello Miss Burgess,
Thank you for taking the time to rate Tenpin Swindon 4 stars. We appreciate you sharing your experience. We are sorry to hear about the manager's demeanor and the lack of clarity regarding our new play card system. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Reply from Tenpin - Swindon
Hi John-Pail, thank you for leaving a wonderful 5* review of Tenpin Swindon! We are so pleased you had a great time and we hope to see you again soon! Best wishes - Mel
Visited Swindon site with young…
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children, that no-one I saw there washed their hands afterwards. Perhaps some signs put up by the management reminding the lads that they should wash their hands would dispel the image of all those contaminated fingers entering the holes of bowling balls would be a good idea.
August 29, 2026
Unprompted review
Reply from Tenpin - Swindon
Hi Alec, thank you for leaving feedback for Tenpin Swindon. We are so pleased to hear you and your grandchildren had a great time with us, but we also appreciate the feedback regarding the putting up of a sign as a reminder! We will pass this on to the team for future considerations. We hope to welcome you back again soon! Best wishes - Kaylee
Reply from Tenpin - Swindon
Hi Tamanna, thank you for your fantastic 5-star review of Tenpin Swindon! We're so happy to hear that you found our deals to be great value, the booking process easy, and our staff friendly. We hope to welcome you back again very soon! Best wishes - Mel
Great experience
Easy to book online. Helpful at the desk. Alley ready for us to go straight on. It made the whole experience better when it was 50% off bowling and drinks.
August 26, 2026
Reply from Tenpin - Swindon
Hi there, thank you for your 5* review of Tenpin Swindon! We're so glad to hear that you found the online booking process nice and simple, our staff so helpful, and that you enjoyed booking with our Tenpin Tuesday deal. See you again soon! Best wishes-Leila
User friendly booking system and great…
User friendly booking system and great customer service care on site.
August 26, 2026
Reply from Tenpin - Swindon
Hi There
Thank you for your lovely 5* review! We are so pleased to hear that you found our booking system user-friendly and received great customer service during your visit. We hope to welcome you back again very soon! Best wishes - Clare
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