We bought a package which included 2 bowling games & lunch. The booking process was easy. When we arrived the staff were very helpful. We had a great time bowling & were happy that we could set up th... See more
Company replied
Location
Switch locationShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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See what reviewers are saying
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... See more
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Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean... See more
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Our time was pure carnage. I understand you have a noisy building. Bowling and games being played with loud music. You had a family come in and were playing on the King Kong game screaming at the to... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, United Kingdom
- 0333 034 6100
4.3
Excellent
160 reviews
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A lovely clean and tidy place to visit
A lovely clean and tidy place to visit. The arcade was fun for the grandchildren. The bowling went smoothly.Dudnt have food so can’t comment on that.
April 15, 2026
Reply from Tenpin - Swindon
Hi Susan, thank you for leaving Tenpin Swindon a fabulous 5* rating. We are so pleased to hear you and your grandchildren had a great time with us! We hope to welcome you all back again soon. Best wishes - Kaylee
Was ok
Was ok. Staff very young, no customer experience at all. Pre ordered Food was brought out while playing which wasn’t ideal as children wasn’t interested in eating.
April 15, 2026
Reply from Tenpin - Swindon
Hello Libby,
Thank you for taking the time to rate Tenpin Exeter 3 stars. We appreciate your feedback. We're sorry the service and timing of your pre-ordered food didn't meet expectations. We will address this with our team to improve our customer service and food service practices. We hope to welcome you back again soon. All the best ~ Laura
Great
Great, got in earlier than the booking food came at a good time through the game, easy to use and friendly service. Love that the arcade is cashless.
April 10, 2026
Reply from Tenpin - Swindon
Hi there,
Thank you for your amazing 5* review at Tenpin Swindon! It's lovely to hear you found the staff to be so friendly whilst on your recent visit to us. We love to hear all about your experience and look forward to welcoming you back again very soon! Best wishes- Steph
Middle aged kids.
The whole experience was very straight forward, from booking to playing. Cost was surprisingly low, and the service was good.
April 15, 2026
Reply from Tenpin - Swindon
Hi Peter,
Thank you for your amazing 5* review at Tenpin Swindon! It's great to see you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Nice staff but rip-off new payment system for the arcade
The staff were helpful and friendly. Booking was easy and the facilities were good.
The new card system for the arcade is absolutely rubbish though. Having to top up at a minimum of £5 a time, plus extra for cash only games is an absolute rip off. Hardly any virtual tickets were given out either. I don't expect to spend £50 for a small group of children and they only have enough to trade in for a couple of lollipops at the end. We have visited many times over the years but think we will give this location a miss in future because of this.
April 15, 2026
Reply from Tenpin - Swindon
Hi there, thank you for taking the time to review Tenpin Swindon! We're glad that our team had provided a helpful service and that you enjoyed the facilities, but we are sorry to hear that you were disappointed with the arcade cards. We will ensure your feedback is passed to the correct team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Swindon'. Best wishes - Adelaide
Reply from Tenpin - Swindon
Hi there, thank you for leaving Tenpin Swindon a fantastic 5* rating. We are so pleased to hear you and your family enjoy visiting us. We hope to welcome you again soon! Best wishes - Kaylee
Game kept skipping turns
Game kept skipping turns, so each person bowled only once before it moved on to the next player. Reported to staff, who reset the game, worked fine for the first two players and then started skipping again. Tried to find another member of staff but all were busy so gave up with it.
Everytime we go there, they seem so short staffed. The staff look stressed and under pressure, you almost feel like a burden to ask them for help.
April 8, 2026
Reply from Tenpin - Swindon
Hi Amy, thanks for leaving feedback for Tenpin Swindon. We are very sorry to hear you had issues with your game skipping turns! We would like to look into this for you, so please feel free to pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Swindon'. Once again, we are really sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Bowling group
Went there as a group. Had 2 alleys together. Was also easy to order drink and food at the alley. Staff was friendly and helpful.
April 8, 2026
Reply from Tenpin - Swindon
Hi Mark, thank you for leaving Tenpin Swindon an amazing 5* rating. We are so glad to hear you and your group had a fun time with us and found it easy to order items to the alley. We hope to welcome you again soon! Best wishes - Kaylee
Excellent team
Excellent team clean venue price is so much more reasonable than Hollywood bowl
April 8, 2026
Reply from Tenpin - Swindon
Hi Tina, thank you for the 5* review of Tenpin Swindon. We really appreciate this feedback regarding our team, the cleanliness of the venue and our pricing! We hope to welcome you back soon. Thanks again! Best wishes, Jade
Reply from Tenpin - Swindon
Hi there. Thank you so much for rating Tenpin Swindon 5*! We're so glad you had a great time and hope to welcome you back soon for hopefully another 5* experience. Best wishes, Jade
Reply from Tenpin - Swindon
Hi there. Thank you for rating Tenpin Swindon 5*! We are absolutely thrilled you had a fun time. We can't wait to welcome you back again soon. Best wishes, Jade
Reply from Tenpin - Swindon
Hi Johanna, thank you for rating Tenpin Swindon 5*! We hope to welcome you back soon. Best wishes, Jade
Reply from Tenpin - Swindon
Hi Simon,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Had a fantastic time with my family
Had a fantastic time with my family
It's clean and the staff are amazingly helpful
April 6, 2026
Reply from Tenpin - Swindon
Hello Sharron, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a fantastic time at our Tenpin in Swindon. We do hope to see you again very soon. Best wishes - Kimberley
fun for an hour
it was ok but would of been very expensive had we not off done the deal, would definitely go more if it was cheaper
April 8, 2026
Reply from Tenpin - Swindon
Hello, Thank you for taking your time to leave us a great 4* review. We are pleased to hear that you had a nice time with us. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Very friendly staff
Very friendly staff, place clean and tidy including the toilets. Managed to get us in early even with it being BH Saturday
April 8, 2026
Reply from Tenpin - Swindon
Hello Tracy, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found our facilities clean and tidy during your stay with us. We will pass your lovely comments onto our team. Many Thanks - Kimberley
9987-187612
9987-187612
I booked bowling with my new partner and child. Using my email. On my booking it specifically has my name my booking. When adding 187name is had my ex girlfriends name. I deleted her name adding my own so my booking has my name on it and no where has her as its my booking. On arrival they can't find my booking give them my phone and they are very confused and said they can't find my booking but they did see my name on the system but for some reason it's now dissappeared sorry there's nothing they can do. I said its cost me £50 so either I want a refund now or you find my booking. 3 staff are confused and tske 15 minutes and eventually fund my booking and it's under mt ex girlfriends name every tho on booking its all my name etc. Staff then found this very funny that somehow the system had messed up and had my exs name every tho on the booking its not and it's my name.
I was fuming as my girlfriend was raging with me.
Then on the screen on the lane it has my exs name on it. My current girlfriend was fuming and ruined our bowling and night even more
Was not funny. Waste of £50 won't be returning
April 4, 2026
Reply from Tenpin - Swindon
Hello Sean, thank you for taking the time to leave a review of Tenpin Swindon! We are very sorry to hear of your recent visit and confusion with your booking. We would like the opportunity to look into this further for you so we kindly ask that you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Swindon' Best wishes - Mel
Good child-friendly bowling and table…
Good child-friendly bowling and table service appreciated. The machines beign so close ot the lanes were a tad noisy btu we can bowl at a quieter time overall.
April 8, 2026
Reply from Tenpin - Swindon
Hi Maureen, thank you very much for the lovely 4* review of Tenpin Swindon! We are pleased you had such an enjoyable visit and we can't wait to welcome you back again soon! Best wishes - Mel
Excellent Value for money
Excellent Value for money. Food was good, cooked well and hot on arrival.
March 26, 2026
Reply from Tenpin - Swindon
Hi Rachel, thank you for leaving Tenpin Swindon a wonderful 5* rating. We are so glad to hear you feel our pricing is excellent value for money, and that you enjoyed the food you ordered. We look forward to welcoming you back again soon! Best wishes - Kaylee
Great fun and all the family enjoyed…
Great fun and all the family enjoyed themselves. Friendly staff
April 1, 2026
Reply from Tenpin - Swindon
Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a wonderful time at our Tenpin in Swindon. We do hope to see you all again very soon. Many Thanks - Kimberley
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