Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
Company replied
Location
Switch locationCrown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The bowling was good fun, the lanes are nice and wide and separated from other people. Good seating for team members. Computer scoring is nice and easy to set up and it works. All the kids had fun... See more
Company replied
It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... See more
Company replied
Experience was fantastic, staff were friendly and very helpful, great with the kids, we went for my daughter’s 8th birthday party and she really enjoyed it and so did her friends. Great value for mone... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, United Kingdom
- 0333 034 6100
4.3
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Karaoke was amazing all good absolutely…
Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
July 22, 2026
Reply from Tenpin - Walsall
Hi Claire. Thank you for rating Tenpin Walsall 5*! We are so happy that you found the karaoke amazing and fantastic! We thrive on this type of feedback, we will be sure to pass this review off to the team. Also, we will be sure to pass your comments on regarding staff levels. Thanks again! Best wishes, Jade
Good fun bowling
The bowling was good fun, the lanes are nice and wide and separated from other people. Good seating for team members. Computer scoring is nice and easy to set up and it works. All the kids had fun even the little one using the launch ramp. A couple of the kids had never been bowling before and they really enjoyed it.
Very clean and tidy around the bowling area too.
It isn’t cheap for an hour … £40 for 6 of us was the best available deal. We did get a pizza included with that, which was not the best to be honest but it was free, could’ve been better.
We had a couple of games of air hockey afterwards, and Mario kart world afterwards too, but unfortunately had to leave when one of the children got annoyed and had a tantrum at the toy grabber machine swindling her out of £3 by not grabbing a toy!
July 21, 2026
Reply from Tenpin - Walsall
Hi Paul, thank you for rating Tenpin Walsall 4*! We're glad to hear that you had good fun bowling. However, please accept our apologies for any disappointment caused. We will be sure to pass your comments on. We hope to see you again soon! Best wishes, Jade
Booked a birthday party for my daughter…
Booked a birthday party for my daughter , all staff were very friendly , it was organised really well and kids had a great time
July 18, 2026
Reply from Tenpin - Walsall
Hi Banita, what a wonderful 5* review of Tenpin Walsall! We are delighted you had such a great time celebrating your daughters birthday and found our team very friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Great fun
Technology worked well. Friendly staff. Adequate ball selection. Booking process very easy and straight forward.
July 18, 2026
Reply from Tenpin - Walsall
Hi there, thank you for the 5* review for Tenpin Walsall! We're so pleased to hear that you found it easy to book, and that you enjoyed the service from our team and the ball selection. We hope to welcome you back again soon! Best wishes - Adelaide
Our football team really enjoyed their…
Our football team really enjoyed their time bowling and joining in the games.
July 22, 2026
Reply from Tenpin - Walsall
Hello Emma,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are so happy to hear that your football team had such a great time bowling and enjoying the games with us. We hope to see you all again very soon! All the best ~ Laura
Reply from Tenpin - Walsall
Hey Parwinder, thank you so much for the amazing 5* rating of Tenpin Walsall. We're so happy to hear that the birthday party was great fun. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty
It was easy to arrange
It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable.
A small tip though, the itinerary could have been explained a little better and Gemma didn't receive the birthday child 'gift' that was mentioned in the package description. We only realised the day after the party.
July 12, 2026
Reply from Tenpin - Walsall
Hi Kay, thank you for the 4* rating of Tenpin Walsall. We're so pleased to hear you found the arrangement easy, our staff helpful, and the karaoke enjoyable. We apologize for the lack of clarity regarding the itinerary and for the missing birthday gift for the birthday child. If you would like to discuss this further, please send us an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty
Experience was fantastic
Experience was fantastic, staff were friendly and very helpful, great with the kids, we went for my daughter’s 8th birthday party and she really enjoyed it and so did her friends. Great value for money, highly recommended
July 12, 2026
Reply from Tenpin - Walsall
Hi Tony, thank you for your 5* review of Tenpin Walsall! We're so glad to hear how fantastic your daughter's birthday party with us was. We look forward to welcoming you back again soon in the future for more fun and celebrations. Best wishes-Leila
Amazing
All staff were lovely helpful and the food was amazing 1 of my new favourite places to go if I want to have a day to myself or with friends
July 13, 2026
Reply from Tenpin - Walsall
Hi Courtney, thank you for the excellent 5* review for Tenpin Walsall! We're so pleased to hear that you enjoyed the food and the service from our team, and that you enjoy visiting regularly. We look forward to seeing you again soon! Best wishes - Adelaide
Reply from Tenpin - Walsall
Hi there, thank you for your 4* review of Tenpin Walsall! It's great to hear that you found it so easy to book and had a good experience checking in. We look forward to welcoming you back again soon where we can hopefully gain that last star! Best wishes-Leila
A fast check in
A fast check in , the meal deal offers are value for money , friendly staff.
July 4, 2026
Reply from Tenpin - Walsall
Hey Marie, thank you for the 4* rating of Tenpin Walsall. We are delighted to hear you had a fast check-in, found our meal deals to be great value, and appreciated our friendly staff. We hope to welcome you back again soon!
Take care,
Kirsty
Reply from Tenpin - Walsall
Hello Vivek,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are delighted to hear that you had a nice experience at our venue and look forward to the opportunity to welcome you back again soon. All the best ~ Laura
Was a lovely place to meet friends
July 1, 2026
Reply from Tenpin - Walsall
Hi Stephanie, thank you for your lovely 5* review of Tenpin Walsall. We can't wait to welcome you again soon. Best wishes, Jade
Reply from Tenpin - Walsall
Hi Katie, what a wonderful 4* review of Tenpin Walsall! We are thrilled you had an enjoyable visit and found our team good and we can't wait to welcome you back soon! Best wishes - Mel
Reply from Tenpin - Walsall
Hi Amy, thank you for the fabulous 5* review! We're thrilled to hear that you had a really good time at Tenpin Walsall, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Reply from Tenpin - Walsall
Hello Melanie,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are delighted that the staff were friendly and approachable. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Great time and kids love going bowling…
Great time and kids love going bowling but more so they enjoy the arcade
June 24, 2026
Reply from Tenpin - Walsall
Hello, thank you so much for leaving such a wonderful 5* review of Tenpin Walsall! We are really happy to see you had a great time with your family bowling and also enjoying our fab arcade area! We do hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
On arrival I mentioned one of the…
On arrival I mentioned one of the children had a server nut allergy and I asked if the ice cream contained peanut the response I got from one lady employee was a shrug of the shoulders her attitude was not good aa it’s a very serious matter
June 17, 2026
Reply from Tenpin - Walsall
Hello Louise, Thank you for taking your time to leave us a review from your recent visit to our Tenpin at Walsall. We are sorry to hear that our team member was unable to help with your enquiry. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Many Thanks - Kimberley
The bowling facilities were great
The bowling facilities were great. Modern and comfy seating.
Food was terrible for price. Adults served in baskets same size as kids meals. Just extra dry kids burger in the bun. Was poor after waiting 45 mins from order. Chips tasted strange. Won't eat there again.
June 15, 2026
Reply from Tenpin - Walsall
Hello, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you enjoyed your bowling game and found our facilities at Walsall great! However, we are disappointed to hear that the meals wasn't as enjoyable as we would have hoped. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Staff are welcoming
Staff are welcoming
They listened and helped
They brought out my daughters birthday cake out without having a birthday party package there, which I liked.
A good evening
June 10, 2026
Reply from Tenpin - Walsall
Hi Shelly,
Thank you for your lovely 5* review at Tenpin Walsall! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.