My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... See more
Company replied
Location
Switch locationCrown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
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The facilities were good on the whole but it was very busy due to summer holidays and although there were a number of staff to accommodate this time of year, only two were actually working the booking... See more
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Had a lovely time with the family the 2 4 1 cocktails were also flowing found it good value for money that everyone could enjoy
Company replied
Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, United Kingdom
- 0333 034 6100
4.3
Excellent
166 reviews
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The enjoyed the people and the staff…
The enjoyed the people and the staff was very helpful to me.
May 6, 2026
Unprompted review
Reply from Tenpin - Walsall
Hi Paul
We're so glad you enjoyed your visit and found our staff helpful. We appreciate your kind words! Best wishes - Clare
Reply from Tenpin - Walsall
Hi Lydia, thank you for the fantastic 5-star rating! We are so pleased you enjoyed your visit and found our staff helpful. We hope to welcome you back again soon! Best wishes - Rosie
Staff was really friendly
Staff was really friendly
Clean
Cheap drinks ,food
Reasonable price
Fun for all ages
May 20, 2026
Reply from Tenpin - Walsall
Hi Sinead, what a brilliant 4* review of Tenpin Walsall! We are thrilled you had such a fun visit and found the venue clean and team friendly and we can't wait to see you again soon! Best wishes - Mel
Lovely staff and great fun bowling
The staff were extremely helpful and friendly, the venue was clean and well laid out. We really enjoyed our bowling and will definitely come back.
May 20, 2026
Reply from Tenpin - Walsall
Hi Juliette, thank you for rating Tenpin Walsall 5*! We really appreciate this kind feedback and we are so glad you enjoyed bowling with us! We hope to see you again soon. Best wishes, Jade
Awful experience made a complaint and…
Awful experience made a complaint and never got back to me will never use again the female manager tried to be aggressive, will never use any of your facilities again...
April 8, 2026
Reply from Tenpin - Walsall
Hello Simon, thank you very much for taking the time to leave a review of Tenpin Walsall. We are sorry for any disappointment caused at your recent visit. Please can we ask you to provide further details to our team at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall' and we will assist you further. Best wishes, Jade
Reply from Tenpin - Walsall
Hi Nadine, thank you for rating Tenpin Walsall 5*! We will be sure to pass this lovely feedback on and hope to welcome you again soon for another 5* experience. Best wishes, Jade
Great service from all staff and a…
Great service from all staff and a flawless bowling experience
May 13, 2026
Reply from Tenpin - Walsall
Hi Ian, thank you for taking the time to leave a 5* rating and review of Tenpin Walsall. We appreciate your honest feedback on our staff and bowling experience! We hope to welcome you again soon. Best wishes, Jade
Staff were very helpful when i…
Staff were very helpful when i struggled with the screen.
May 13, 2026
Reply from Tenpin - Walsall
Hi Debbie, thank you for leaving Tenpin Walsall a lovely 5* rating! We're glad our staff could assist you with the screen. We appreciate your kind words and can't wait to see you again in the future! Best wishes - Rosie
Reply from Tenpin - Walsall
Hello Aisha,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We're happy our team members were helpful and that you had a very good overall experience. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Fantastic!
Friendly staff, good organisation, staff were efficient and went above and beyond when serving customers.
Excellent range of drinks & food.
Very clean & tidy everywhere.
Great atmosphere.
May 12, 2026
Reply from Tenpin - Walsall
Hello CharlieB,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We're so happy to hear that you found our team friendly and efficient, and that you enjoyed the atmosphere, cleanliness, and our range of food and drinks. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
It’s always a great atmosphere when we…
It’s always a great atmosphere when we visit the arcade , my daughter loves being there. She has endless varieties of games to choose from.
May 6, 2026
Reply from Tenpin - Walsall
Hi there,
Thank you for your fantastic 5* review at Tenpin Walsall! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Walsall
Hi Becca, thank you for leaving Tenpin Walsall a fabulous 5* rating. We are so pleased to hear you always enjoy your visits to us. We hope to see you again soon! Best wishes - Kaylee
We booked as a family for bowling and…
We booked as a family for bowling and food for night out. When arrived was told did not have any of the food we had ordered. We were shocked and asked why but was just told we should have been emailed and told which we wasn't. I then explained to receptionist that I didn't think this was good and had paid for service I did not receive. He seem to find this very funny and was grinning and almost laughing which my partner found very unprofessional and was very disappointed. I then asked to speak to a manager and again with a smirk on his face said im the team leader so im in charge. Yes we had wer offered a alternative option but really not what we wanted and spoilt the whole experience. I said to him I come regular but dont think I will be returning again he just said ok. He just seem to take all this has a joke.
April 30, 2026
Reply from Tenpin - Walsall
Hello Shawn Pearce,
Thank you for taking the time to rate Tenpin Walsall 1 stars. We appreciate you sharing your experience. We're sorry the food you ordered was unavailable and that you weren't notified beforehand. We'll address the team leader's unprofessional behavior. Your feedback is valuable, and we'll use it to improve our service. We hope you'll consider visiting us again in the future. All the best ~ Laura
Reply from Tenpin - Walsall
Hello Angela,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We appreciate your feedback and are glad you found our facilities clean and our staff polite. We'll address your concerns about the food. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Great atmosphere here lots too do good…
Great atmosphere here lots too do good venue and really good prices
April 29, 2026
Reply from Tenpin - Walsall
Hello Lou,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We appreciate you taking the time to leave us such a fantastic review! We're so glad you enjoyed the atmosphere, venue, and prices. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Reply from Tenpin - Walsall
Hi Timothy
We're glad you enjoyed your experience with us! Thank you for letting us know about our friendly team and Sky Sports. Best wishes - Clare
Good times at Tenpin
April 21, 2026
Reply from Tenpin - Walsall
Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Walsall. We do hope to see you again very soon. Many Thanks - Kimberley
It was a really good experience with…
It was a really good experience with the family I do recommend I feel like in my personal opinion they need more staff as we ordered from bowl ally for drinks but after waiting a long time we went to the bar to fetch them ourself cutting our bowling time down to missing turns
April 17, 2026
Reply from Tenpin - Walsall
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Walsall. We are pleased to hear that you had a great time with us. However, we are disappointed to hear that you had a long wait for your drinks, so collected them yourselves. We will pass your feedback onto our team so that we can look into this. Our apologies. We do hope to see you again very soon. Many Thanks - Kimberley
The howling ball got stuck has to wait…
The howling ball got stuck has to wait a while to continue with game
April 16, 2026
Reply from Tenpin - Walsall
Hi, thank you for taking the time to leave a review of Tenpin Walsall. We're sorry to hear that you experienced some issues while playing your game of bowling and that this took longer than expected to resolve. Your feedback is important to us and we will ensure your comments are passed on to the correct team. Hope to welcome you back again for a much better experience.
Take care,
Kirsty
My daughter had a great birthday here…
My daughter had a great birthday here with her friends. The pizza however wasn't great. And also they did a guess the age of staff members that actually ruined the games.
April 21, 2026
Reply from Tenpin - Walsall
Hello Daljit,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We're glad your daughter enjoyed her birthday with friends. We appreciate your feedback regarding the pizza and the games played. We will review these areas to improve our service. All the best ~ Laura
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