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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a CPU on 23/11/2023.I sent 2 emails and asked for refund because no delivery after 1 month. Their answer: wait 5-8 days more, wait 4-6 days more and we ll investigate the transporter. How ca... See more

Rated 1 out of 5 stars

I ordered an AMD CPU on January 25, 2024. Despite sending numerous messages to support, I have not received the product or a refund. As of September 2, 2024, there has been no resolution.

Rated 2 out of 5 stars

I've ordered a motherboard on express expecting it within 3 days. One week later still nothing, no communication from their side, only once i've requested help myself. The answer from the compan... See more

Company replied

Rated 1 out of 5 stars

I make an order for 700€ It hasn't been delivered since then probably because no stock I want cancellation and full refund please, I'm being told a specific date for arrival then not shippe... See more

Company replied

Company details

  1. Computer Accessories Store

Written by the company

TeqFind is a fresh company but with plenty years of experience in multiple industries. We specialize in supplying companies, organisations and consumers with all their Tech needs. From Industrial Memory all the way to your External Hard Drive, we have it all. Next to that we are proud to be offering many A brands in the Cycling Sports industry and even Sport Supplements and Sport (Smart) Watches. From "Teq" to Sports, you’ll find it all right here with TeqFind.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

199 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

no delivery

The company Teqfind has promised several times a delivery for the next week and did not give me an answer until I wrote again with the answer that the delivery is further delayed. I advise everyone against ordering from TeqFind, as the delivery does not take place.

By constantly promising a delivery, I refrained from placing an order elsewhere. This in turn has caused me financial damage.

I advise everyone against Teqfind

August 4, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Richard,

We are sorry to read your review.

Please provide us with your order number so we can assist you further.
If you have any questions, feel free to contact us at contact@teqfind.com

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

Scam

Scam, they don't ship the product, they mark the order as delivered and ask you to wait until is too late to ask for a refund.

July 31, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Gerard Arall,

We are sorry to read your review.

Please note that we do not mark the orders as delivered, this is only Carrefour that has the ability to do so.
We have never asked you to wait for your order. We simply informed you about the delay and canceled your order when you informed us that you wanted to cancel your order.

If you have any questions, feel free to contact us at contact@teqfind.com

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

SSD's shown "in stock" but never shipped

Ordered 2 SSD's and still have not received them after over 3 weeks. The SSD's show "in stock". Was given all kind of excuses about delays and logistics. Cancelled my order. Bought from Amazon. Came in next day.

June 21, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear LEONARD Francois,

We are sorry to read your review.

I can see that you have been in close contact with our customer service.
Our sincere apologies for the delay and the inconvenience caused.
When you asked for a refund, we immediately refunded you.

If you have any questions, feel free to contact us at contact@teqfind.com

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

Worst online experience

Worst online experience. Item over 2 months late from the estimated delivery date and they won't accept returns 15 days later. They don't take responsability for almost 3 months of delivery.

June 28, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Jordi,

I am sorry to read your review.
Please note that we have informed you about the delivery of your order.
If you are unable to find our answer, please contact us again.

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

Biggest SCAM of a company!!!

Biggest SCAM of a company!!!
If I would have read the reviews online at least...
Same as everyone else, bought some discs that were supposed to be in stock and after months they kept saying they had a problem and giving new dates...
They will probably just ask for the order number as a comment to show nice customer service support... Do not believe it! It's a SCAM!
Save yourself some trouble and write off this company from your buying.

May 2, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Zeca,

I am sorry to read your review.

I can see that you have been in close contact with our customer service. We have informed you about every update.

When you informed us you wanted a refund, we of course processed your refund immediately.

If you have any further questions, please feel free to contact us again.

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

SCAMMERS

I’ve made an order in april, its june until today didn’t received and all weeks they give new predictions, worst company ever !

April 11, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Nahim,

I am sorry to read your review.

I can see that you have been in close contact with our customer service. We have informed you about every update.

When you informed us you wanted a refund, we of course processed your refund immediately.

If you have any further questions, please feel free to contact us again.

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

Ssd never sent, no refund after 3 weeks

Ordered 2 ssds that where suppossed to be in stock. Then they werent.... First message 5 day... 12 days.... After a month i cancelled my order. They reported 14 workimg days to refund. Its been almost 20 days now still nothing. I called they said admin would call back hasn't happened either. Never ordering here a again. If it isnt a scam it's a sh*'t company

April 4, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Pascal,

I am sorry to hear that.

In our system it says that your refund has been processed, this means that we thought that you had received your refund.

We have made sure to look into it, and we will inform you as soon as we find the error in this case.

We wished that you had contacted us sooner.
Our sincere apologies for the inconvenience caused.

With kind regards
Team TeqFind.

Rated 1 out of 5 stars

Looks fishy

Ordered 2 SSDs on 09.04.23 over MediaMarkt portal. Had to cancel my order on 15.05.23 because they were not able to send me my order. Communication was only as reaction, nothing on there own. They gave me 2 times a possible shipment date but nothing happend. Luckily my money was back on my paypal account the same day so i was thinking to give them 2 stars, then i noticed the rising of the evaluations for this company. Well written english texts from germans which have been done 5 stars for other exact same companies, very fishy.

May 15, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Leela,

I am sorry to hear that.

We would like to look into this case immediately.
Please provide us with your order number.

With kind regards
Team TeqFind

Rated 1 out of 5 stars

It is being the worst order i ever did

It is being the worst order i ever did, I just ordered from worten marketplace a cpu ryzen 9 5900x order number 1102658990 and still getting nothing until now, i did the order at 4/4/2023 and today its almost 2 months after the order, its to wait 1 year? or more 2 weeks which time I ask what is happening (and look like bot answer my questions everytime)? it look exactly like a scam, i already sent a email and still nothing.

And Today 01/06/2023 I can see that they just deleted from worten history the order, like I never did it before, so are you trying to scam my money or what? not even contact you I can...

Its 5/7/2023 and still nothing... they stopped to give me a date of possibility of getting the order, "saying they have a problem"... So, ill try to make refund this time, i waited for around 4 months and nothing reached at my home.

May 19, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear David,

I am sorry to hear that.

We can see that you have been in close contact with our customer support via Worten.
Our sincere apologies for the delay, this is of course not the service we want to provide our customers.

With kind regards
Team TeqFind

Rated 4 out of 5 stars

No sending the product, never answering the mails

I made the horrible mistake of buy a product of this store through Trade Inn, but they never sent the product, also I contacted them by several emails, contact forms, etc, and they didn't reply

I just want a refund for a product I never received, really disgusting experience

EDIT:
Okay, I have to accept, they still were in their shipping time, and they refund me the money

But is really hard to tell if they have a lot of issues with logistics or are a scam

Let me explain in detail, they have really low reviews in a lot of websites (always below 3 stars) like TrustPilot, Google, PC Componentes, etc

Your contact numbers are just an answer machine (I called both) and you didn't reply my emails

Also I perform my own investigation, and can cofirm that they used to operate as xstra digital storage that had the same issues with logistics as them now, also it went bankrupcy (a simple proof (but I have more), google this name and you'll see that they use the same phrase to sell "Xstra: No. 1 providing Flash & DRAM storage products")

So... I'm updating my raiting to 4 stars since, yes, they returned the money

To the company, I really hope you are real and could improve our logistic situation if that's the problem

By the moment, I do not recommend buying here, until they provide more ways to assurance that everything is fine

April 24, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear Carlos,

We don't understand your review.

We have informed you that the estimated delivery date was May 12, after which you decide to cancel the order due to the waiting time. We refunded you immediately after your request.

I hope you understand that this is very detrimental to our business as we were still within our stated delivery times.

Best regards
Team Teqfind.

Rated 1 out of 5 stars

Unacceptable company. Do not order here.

My order was placed early Jan 2023. TeqFind kept on delaying the delivery, each time promising new delivery dates, without any success.
Then they offered that I needed to cancel my order which I did on 31 March 2023. I am waiting for my refund since and it is already 1st of May today. Unacceptable company. Should be taken out of the internet.

May 1, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear,

I am sorry to read your review.

We would like to inform you that we received your bank information last Monday, and we have informed you that this process might take some time.
As informed this can not be done within 4 business days.

I can see that you have been in close contact with our customer service. They have informed you about every step since you placed the order.

If you have any questions, please contact our customer service, we will be more than happy to help you further.

With kind regards
Team TeqFind.

Rated 2 out of 5 stars

Lack of commitment with deadlines

They never had the product and keep asking for extra 14 days.
I asked to cancel my order, after 14 days no refund was made and I complained. They asked for more time.
I've been waiting for refund for more than a month already, and all deadlines has been passed by.
Having to open a Paypal case now.

EDIT 27.04.2023:
There was no refund on my Paypal account for the date specified on the company reply. The refund happened only today (27.04) after I opened a dispute on Paypal.

March 10, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Hello Thyago,

We would like to inform you that your refund was made immediately to your PayPal account on April 21.
If you would like to see proof of this, please let us know.

Edit.

Thank you for your update.
As we already have informed you
I can assure you that we made a request for a refund on PayPal on April 21.
We can unfortunately not know how long PayPal takes to make the refund, our sincere apologies for that.

With kind regards
Team, TeqFind.

Rated 5 out of 5 stars

Porque a final resolvieron las…

Porque a final resolvieron las incidencias con resultado favorable.

April 14, 2023
Unprompted review
TeqFind logo

Reply from TeqFind

Dear,

Thank you for your kind review.
We hope to see you again soon!

With kind regards
Team TeqFind.

Rated 5 out of 5 stars

Great experience with TeqFind

I have been a customer of TeqFind for several years now, and I am always impressed with their selection and service. They have a great selection of tech products, and the prices are very reasonable. The website is easy to navigate and the checkout process is very straightforward.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend for tech needs

I was nervous to order from that site. Because I noticed some bad comments at their site. But honestly, the products were great and good in condition. I will suggest purchasing from here and avoid to bad vibes.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

All-in-one tech supplier

I'm greatly appreciating their refund system as they didn't provide an item on time. I just feel so honest and happy with that platform. Increased my customer loyalty and I trust their process.

March 13, 2023
Unprompted review

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