Excellent service from booking to dropping off , absolutely hassle free and great staff , especially Lucia and Kelly . Always use this company since 2014 . Perfect service every time . No extras for i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Friendly, professional British owned car rental company in Mallorca. We offer a hassle free collection and return service allowing you to simply Arrive & Drive. Please get in touch for more information, our team are waiting to help
Contact info
Calle Can Calafat 63, Poligono Son Oms, 07199, Palma de Mallorca , Spain
- +34971267849
- info@terryscarhire.com
- www.terryscarhire.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Expect to be over charged if you have an issue
Expect to get fleeced if you have an issue. I clipped the front tyre on the kerb when entering the airport car park to return the car. It deflated when I was half way up to the return car floor. I drove to the 5th floor and parked in the first safe space. I called Terry’s to say the car had been returned d that the front tyre was flat. I also said I was not able to fit the spare.
I expected to be charged for the damaged tyre as per the hire agreement.
152 Euro to replace the tyre. OK but a bit expensive
30 Euro to fit the spare. OK but a bit expensive.
Then a further unjustifiable charge to replace the undamaged tyre on the other side.
Sorry Terry’s but no one likes being ripped off.
Amazing
I have just used Terry's Car Hire last week.
Oh how I wish I had known about them before.
For the past ten years I’ve hired from inside the airport, 6/7 times a year.
About ten days ago I went to my usual car hire website, and there were no cars available for the 28,02,26.
Luckily I’d seen someone recommend Terry’s on facebook so thought we’d give them a try.
It really could not have been easier.
Booked it a few days before our arrival, no insurance excess which is a godsend as others require you use a credit card and not a debit card. No long queue in the airport, car was sat there ready for us in the car park.
My wife was added as an additional drivers at no cost, and we returned the car to the same car park at the end of our stay.
It was all so straight forward.
Terry’s have now gained a new frequent customer and I’ll never have to queue in the airport again.
More than happy.
Great car hire experience
I had a great experience renting with Terryscarhire at Mallorca. The booking process was quick and easy. The car was clean, well-maintained, and ready on time. Returning it was just as simple — no hidden fees or surprises. I really appreciated the transparency and efficiency. I’ll definitely be renting with Terryscarhire for future trips!
Great experience
Easy, convenient and great value, with fully insured cars and free child seats. After many difficult experiences with car hire elsewhere, Terry’s was a breath of fresh air. Highly recommend!
Terry's car hire- excellent service
Terry's car hire know how to provide an excellent service. All companies should follow their example. From initial enquiry to dropping back off at the airport the process was smooth and efficient. No large deposit or paying for extras, just very simple and straightforward car hire! All paperwork was done in the UK so we literally collected the car from the car park and off we went. 5 star service. The car was new, clean and drive well. We will definitely use them again when in the country.
10/10 experience
Freshly back from vacation in Mallorca. Arrived around midnight, left week later before dawn. Not the best hours to get your rental and drop it off, you would think? Well, with Terry's it went like a breeze, instructions were on point and sent well in advance, they also made sure I received them and everything was ok. Clear costs - you get a quote and that's what you pay (plus parking ticket upon receiving the car - that's also well communicated and depends on details of arrival), no extra insurances, no deposits. Car itself was clean and in good condition, pleasure to drive. Having a car in Mallorca allowed us to visit many places, but not all we wanted. So we'll be back and will be using Terry's again, of course!
Very Happy.
I used Terry's car hire on the back of other reviews left, and I have no regrets using them. Correspondence from them was quick and informative. Pricing was competitive. The process of pick up and drop off was easy and convenient. The vehicle matched the description on their website, was immaculate on pick up and was a nice ride. I will definitely use their service again if and when I revisit Mallorca. Very happy with them. Thank you.
Big companies take note
Really easy to organise, great price including child seat and car was perfect for our needs.
Just collect your luggage and just walk to the car!
Good communication from Terrys. Would recommend and would use again easily
Fantastic service
Fantastic service! Really simple system for collection and return at a good price. The car was immaculate and the service first rate. Will definitely be using again.
Excellent service
Excellent service from the moment we contacted Terry’s Car Hire .
So much better dealing with them than other companies.
Everything just works without any hassle .
Best experience in Majorca
Easy collection from the Airport carpark - good instructions. Everything worked well- easy to drop off - no hanging around.
Great service - fully recommended
There are some rental companies which…
There are some rental companies which excel, and we could not fault this one.
The newish vehicle was clean and comfortable, and from booking on-line to return, everything ran smoothly.
We are re-booking for next year.
I've used Terrys Car Hire 3 or 4 times…
I've used Terrys Car Hire 3 or 4 times in Mallorca, super easy as all admin was done UK side, so it was a case of simply heading to the car park and collecting the car. The beauty of TCH is that now I have been pre-verified, and they have my payment details on file I just book a car. Nothing else to do. Minor issues with text messages on arrival, but that was due to my network. I called TCH, and they were on it straight away with email.
Outstanding
I think Terrys may well be one of the best car rental companies I have ever used anywhere and I’ve used many! We have now had 3 cars from Terrys and the cars, service and price point is impeccable. We travel to the island often and if I need a car I don’t even bother looking elsewhere now. Thank you. Your service is amazing and I wish you every continued success.
Amazing Service would highly recommend
We rented a car from Terrys and thank goodness we did, the queues for the other places were horrendous. You collect your car with fantastic instructions from the multi story car park and are on your way in no time. Everything is so easy and the car was perfect for what we needed. They are also on the other end of the phone if needed. Would highly recommend and use again when in Mallorca. Thank you to everyone at Terrys.
It is so nice and easy to use Terrys…
It is so nice and easy to use Terrys Car Hire. I have been visiting Mallorca every year the last 20 yeares,
And the last 5 yeares I have hired my Car at Terrys.
Always very easy.
Very nice people at the phone.
Knud Larsen
Denmark
Having not hired a car for a long time…
Having not hired a car for a long time abroad , but this whole experience with Terry,s Cars would make me do it again without hesitation. Using Terry’s again.
From picking the car up to returning car was so easy without complications.vehicle was spotless.
They were very helpful with booking procedure. Rating 10/10 thankyou.
Definitely recommend this company.
Best car hire company ever
Terry’s car hire make car hire as it should be in a perfect world. Straightforward, no up-selling nonsense , no messing, no queues, decent cars, easy drop-off, good value, responsive - I could go on.
We have used Terrys many times over the…
We have used Terrys many times over the years and they have never let us down. The simplicity of pickup and drop off is really helpful - no hanging around at all. The cars are good and the price is fair for the service. It’s helpful that extra drivers are included in the cost.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








