The representative was so kind and tried her best. My passport had gone missing & I could not fly & needed a hotel. When trying to book it said my card was declined. The representative said that the s... See more
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Review summary
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Reviews shaping this summary
It was very quick and easy to apply and the key thing is to be honest. The process took around 10 minutes and with what your required to provide when applying made it feel very safe and sec... See more
My card was declined when I was out shopping. The previous day I had tried to update my new card details on an online site and incorrectly input my card expiration date, twice. When the card was decli... See more
My credit card was stolen whilst I was on holiday abroad. The app provided me with a contact number which was answered straight away. My recent transactions were checked and the card cancelled. A new... See more
Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company
- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com
Credit Cards
4.3
Excellent
53K reviews
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Was handled very professionaly and…
Was handled very professionaly and every thing was done correct .
June 3, 2026
They were very helpful and got me back…
They were very helpful and got me back to be able to where I was originally
June 3, 2026
Money worries?
I had lost my job due to ill health and my income was so low I could not cope. I worried sbout cooling people to tell them but I needn’t have worried. They were very kind
June 3, 2026
Dealing with me when l had a problem…
Dealing with me when l had a problem and was feeling very stressed. They settled me mentally and gave me easy to understand instructions. Their calmness helped regain my confidence.
June 3, 2026
Talking direct to someone knowledgeable!
Easy access to "the right person" who listened to my concerns, understood them and gave me clear advice on the actions he would take and what I should do to follow this up. Well done Danial!
June 3, 2026
Your young lady took time to take me…
Your young lady took time to take me through each step. She helped an old man to complete my needs
Many Thanks
June 3, 2026
Great customer service recieved
June 3, 2026
Very helpful call centre support.
Very helpful call centre support.
Very patient and willing to respond when needed.
June 3, 2026
Professional and personal support when needed
They offer both the professional and personal touch in dealing with, what can be, a difficult situation. Their clear guidance and assurances are very welcome by way of support in that you are not alone in dealing with problems.
June 2, 2026
Tesco are unique in that you get a…
Tesco are unique in that you get a person very quickly and they know their stuff. Excellent
June 3, 2026
Good quick service the handler dealt…
Good quick service the handler dealt with my credit card issue.
June 3, 2026
Phone line was so helpful.
When I phoned Tesco about my credit card, the lady answered promptly. She was very helpful, knowledgeable and polite. I’ve had few problems banking with Tescos, all which they sorted out immediately. 10/10!
June 3, 2026
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