The representative was so kind and tried her best. My passport had gone missing & I could not fly & needed a hotel. When trying to book it said my card was declined. The representative said that the s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was very quick and easy to apply and the key thing is to be honest. The process took around 10 minutes and with what your required to provide when applying made it feel very safe and sec... See more
My card was declined when I was out shopping. The previous day I had tried to update my new card details on an online site and incorrectly input my card expiration date, twice. When the card was decli... See more
My credit card was stolen whilst I was on holiday abroad. The app provided me with a contact number which was answered straight away. My recent transactions were checked and the card cancelled. A new... See more
Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company
- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com
Credit Cards
4.3
Excellent
53K reviews
Asks customers to review
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David - A True Assett
Big thanks to David! Initially had a query/complaint open due to a complex issue. Originally felt like I wasn’t really getting anywhere until David took ownership of my account, resolved my issue and made every step easy to follow. A true asset!
June 2, 2026
Unprompted review
Excellent company
Excellent company. Very trustworthy and offers fantastic balance transfer offers
June 1, 2026
Excellent customer service
Excellent customer service, thorough. Knowledgeable,responded succinctly and with patience.
June 1, 2026
no comment now
June 1, 2026
Survey took far to long
Survey took far to long, I've got better things to do with the little life I've got left.
June 1, 2026
very easy process which was hassle free
May 27, 2026
Very helpful and resolved my ussue
May 26, 2026
The efficiency of the service
June 1, 2026
Well done Tesco Bank
Excellent clerk very helpful in explaining my situation now I should have no problem ordering on line
June 1, 2026
The problem was a subscription that I…
The problem was a subscription that I didn't realise I had signed up for, the gentleman that I spoke to handled the situation really well and the situation has been resolved.
June 1, 2026
Be careful with the ISA transfer process
Went with Tesco ISA due to the rate, but they completely ignored my request for a partial transfer and completed a full transfer and closed my previous account. Also, the process for the transfer seemed needlessly slow and very paper based.
May 25, 2026
Unprompted review
very reliable
June 1, 2026
Extremely helpful explanations
Extremely helpful explanations, picking up my needs quickly.
It’s time consuming to eventually talk to a human being, please have this option amongst the first choices.
June 1, 2026
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