Test Meter Group Ltd Reviews 6,141

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 697 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the prompt delivery service, often receiving their orders the very next day, sometimes even earlier than expected. The products are consistently described as high-quality and meeting expectations, with many appreciating the value for money and the wide selection available. Reviewers also highlight the excellent customer service, noting helpful staff who go above and beyond to resolve issues and keep them informed throughout the ordering process. However, some customers experienced issues with delivery delays, with items taking longer than anticipated to arrive, or even being sent to incorrect locations. A few other people also felt that there were problems with product quality control, such as items arriving damaged or with missing accessories, or not being calibrated for the full advertised period.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and quick... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality, functionality,... See more

Service

People report positive experiences with service, often highlighting prompt delivery and excellent technical... See more

Price

Users describe positive interactions with price, consistently finding competitive and good prices for... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering online and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied

Rated 5 out of 5 stars

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service

Great service , great product , perfect.

February 18, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi John

Thank you for your review.

We're delighted to hear you’re happy with both the service and the product.

We appreciate your feedback.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 4 out of 5 stars

Process easy & Quick Delivery

Order process easy.
Very quick delivery.
Thank you.

February 9, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Simon

Thank you for your review.

We're pleased to hear the ordering process was easy and that your delivery was quick.

We appreciate your feedback.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great fast service!

February 18, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Dan

Thanks for your review!

Glad you were happy with the speedy service 😊

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

arrived on time, good quality

arrived on time and good quality thermal camers

February 18, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review.

We're pleased to hear your thermal camera arrived on time and that you're happy with the quality.

We appreciate your feedback.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fast delivery,

Fast delivery,

February 17, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your feedback!

We’re pleased you were happy with the fast delivery.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Very fast service

Very fast service, very reliable, reasonable price.

February 16, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your great feedback! We’re delighted you found our service fast, reliable, and reasonably priced.

We truly appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Right from the very first purchase from…

Right from the very first purchase from Test Meter they where superb and helped me with the products I purchased, their communication via email and the phone was first class , I could not be happier with their help and support, the turnaround with my equipment was super fast,a very big thank you to each and everyone of the Test Meter team, I would recommend them 120% to anyone needing to purchase Test equipment or for repair and calibration, I have never had a company that had given such a fantastic fast turnaround like I have experienced, many thanks again.

February 19, 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Andy

Thank you for your wonderful feedback!

We’re absolutely delighted to hear that your experience — from your very first purchase — has been so positive.

Providing helpful advice, clear communication, and a fast turnaround for repairs and calibration is exactly what we strive for, so it’s incredibly rewarding to know we’ve met your expectations.

Your kind words and recommendation truly mean a lot to the whole team. We’ll be sure to share your comments with everyone here.

Many thanks again for taking the time to leave such thoughtful feedback — we really appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

The product came as described and fast…

The product came as described and fast delivery.

February 16, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your feedback!

We’re glad to hear your product arrived as described and that you were pleased with the fast delivery.

We appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

All Good With Order

All good with order

February 4, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Adrian

Thank you for taking the time to leave a review.

We’re delighted your order experience was a positive one.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Adrian

Thank you for your kind feedback!

We’re delighted you’re happy with our products and service.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very good service

February 3, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi
Thank you for your review!

We’re pleased to hear you were happy with the fast delivery and the service provided.

Thanks for taking the time to share your experience — it’s greatly appreciated.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Sauermann velocity bag

Item was originally out of stock which I was advised of gave me an expected delivery date. Item received earlier and all good great service

February 2, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your great review!

We’re glad we could keep you informed about the stock status and that your item arrived earlier than expected.

It’s wonderful to hear everything was received in good order.

We really appreciate your feedback and your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Absolutely superb,

Absolutely superb,
Great kit, great prices and great service!

Thanks very much indeed 👍

February 12, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your fantastic feedback!

We’re delighted to hear you’re pleased with the kit, pricing, and service.

It really means a lot to us that you took the time to share your experience.

Thanks very much indeed for your support 👍

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Very fast and efficient service with…

Very fast and efficient service with great prices.

February 2, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

We’re delighted to hear you found our service fast and efficient, and that our pricing met your expectations. Providing a smooth experience and competitive prices is always our goal.

We truly appreciate your support and look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Called in to make sure I was purchasing…

Called in to make sure I was purchasing the item compatible with my equipment, The person I spoke to was very helpful. Ordering iteams was very quick and easy, Iteams came quickly and was notified at all stages. Really good experience and would use again

February 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

Thank you for your wonderful feedback.

We’re pleased to hear that our team could help you choose the right item and that you found the ordering process quick and easy.

It’s great to know your items arrived promptly and that our updates kept you informed throughout.

We appreciate your support and look forward to assisting you again.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Order arrived quickly and was as…

Order arrived quickly and was as described. Very efficient service.

February 12, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Michele

Thanks for your feedback!

We’re pleased to hear your order arrived quickly and met your expectations.

It’s great to know you found the service efficient.

We appreciate your support and hope to assist you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service and competitive price.

Great service and competitive price.
Will use again, thank you

February 1, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Anna

Thank you for your kind words!

We’re delighted you were happy with both the service and pricing. We really appreciate your support and look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Thank you very much

Thank you very much, your service was excellent.

February 11, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Saeid

Thank you for your lovely feedback!

We’re delighted to hear you were happy with the service.

Your support means a lot to us, and we hope to serve you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good features and reliably does what is…

Good features and reliably does what is asked of it. Seems to be very robust as well, which is important.

February 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your thoughtful review!

We’re glad to hear you’re pleased with the features and reliability.

It’s great to know the robustness stands out too — that’s exactly what we aim for.

We appreciate your feedback and your support.


Best Regards
Joseph Hancocks
Customer Services Manager

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