TFNation Ltd Reviews 218

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I've been to TFN three times and also watched their recent big broadcast in lieu of this years event unfortunately having been abandoned due to the Pandemic. Whether online or on person this has been... See more

Rated 5 out of 5 stars

A fantastic convention run by people who totally care about the attendees and the subject. Never had any problems that couldn’t be solved by the team, and they’ve always been kind, courteous and accep... See more

Rated 5 out of 5 stars

This is such a great event. Even in 2020 when the show had to be cancelled due to the pandemic, the organisers not only refunded everyone but then put the event on digitally. This says it all really... See more

Company replied

Rated 5 out of 5 stars

With the world changing massively for everybody, one thing will always remain constant...TFNation. The convention couldn't take place in its usual guise due to massive safety concerns so TFN adapted a... See more

Company details

  1. Event Management Company

Information provided by various external sources

TFNation Ltd runs TFNation, a three-day Transformers convention which takes place in Birmingham, UK in August. The show attracts attendees from around the world and has become the largest Transformers celebration in Europe.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Rated 5 out of 5 stars

I <3 TFN!!

It never ceases to amaze me every year, and I always enjoy the wonderful event and guests who take part, along with meeting new people! I deeply tip my hat to the amazing masterminds who organize the event every year, and it was a dream come true to go as well! <3

August 11, 2022
Rated 5 out of 5 stars

Absolutely phenomenal weekend

Absolutely phenomenal weekend. The event is professionally run, but the organisers are friendly and approachable and set a similar tone for the event itself - it's less a 'convention' more a 'weekend-long party with your mates, some of whom you just hadn't met before or have appeared on the telly'.

August 14, 2022
Rated 5 out of 5 stars

I needed to change a ticket to another…

I needed to change a ticket to another day plus add a carers ticket. Steve answered my email inquiry promptly, did the refund and confirmed the new tickets. It was done with professionalism, no jumping through hoops. If this is the way a busy person gets on and does his job, I can’t wait to get to TFNation and enjoy myself.

July 24, 2022
Rated 5 out of 5 stars

Great site interface

Great site interface, through my own confusion I made mistakes with the bookings but Steve was very helpful in amending my booking :) 10/10

July 9, 2022
Rated 5 out of 5 stars

Very helpful

My partner purchased 2 tickets but accidentally selected the wrong dates. I have now purchased tickets for the correct dates & they have took note of the hiccup on our side & have issued a refund. Thank you guys, looking forward to the event

June 20, 2022
TFNation Ltd logo

Reply from TFNation Ltd

Dear Mr Kenner we're sorry to read your review but there appears to be some confusion. Your original booking was refunded in full on the same day your partner requested it, 17th June 2022. We confirmed this by email at 14:44 on that day and included a note that our payment partner informed us that the refund can take 5-10 days to appear on the card. The refund was made to the original card that was used. If you contact us at support@tfnation.com we can confirm the last four digits of the card that received the refunded.

Rated 5 out of 5 stars

The customer service is fantastic!!

The customer service I received from Steve from TFNation was outstanding!! I had booked the wrong tickets and was totally unaware of my error. Steve emailed to check I had booked the correct tickets and then very kindly cancelled my old booking and sent my new tickets and issued a part refund. I’m so grateful thank you very much. Really looking forward to August.

May 5, 2022

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