Genuine status update and ease of shopping. Although item wasnt available in the nearby stores, prompt and smooth internal sourcing (although its pretty common practice everywhere) but i liked it. Tha... See more
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It was easy to find on line and ordering via the collection system works fine .
La i en click on collect ca kl 8,30 fick en SMS att den var klar att hämta ..allt innan Thansen Landskrona öppnade
Ordered kids cars that were on sale, got an sms that the order is cancelled because cars are not in stock. Well the cars are still on the web shop and possible to buy all this time. How bad this can... See more
Company replied
Company details
- Car Accessories Store
- Auto Parts Store
- Bicycle Store
- Bike Accessories Store
- Mobile Home Supply Store
- Motorcycle Shop
About thansen.se
Written by the company
Rikstäckande butikskedja och en av Sveriges största webbutiker.
- Snabb och effektiv leverans
- 365 dagars returrätt
- Byte i våra butiker över hela landet
- Click&Collect - hämtning efter 30 min.
Hos thansen sätter vi en ära i att erbjuda våra kunder en fantastisk upplevelse – varje gång.
Written by the company
- Snabb och effektiv leverans
- Vi levererar dina varor snabbt och effektivt, så att du kan ha dem inom några dagar efter beställningen.
- Click & Collect
- Beställ online och hämta dina varor i butiken redan inom 30 minuter med Click & Collect i en av våra många butiker.
- 365 dagars returrätt
- Hos thansen har du hela 365 dagars returrätt, så att du kan känna dig trygg och ha gott om tid att bestämma dig. Skulle du behöva byta en vara kan du enkelt göra det i en av våra många butiker runt om i Sverige.
- Historien om thansen
- thansen grundades i Danmark 1991. Sedan dess har det gått snabbt och idag har vi butiker över hela landet och en nätbutik med mer än 250 000 produkter i lager. Den första thansen-butiken i Sverige öppnade 2022, och även här har vi växt oss starka, med butiker över landet och en lika stor nätbutik.
Contact info
Trelleborgsvägen 14, 214 32, Malmö, Sweden
- +46 084 031 20 00
- thansen@thansen.se
- www.thansen.se
4.2
Great
4K reviews
Asks customers to review
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Genuine status update and ease of shopping
Genuine status update and ease of shopping. Although item wasnt available in the nearby stores, prompt and smooth internal sourcing (although its pretty common practice everywhere) but i liked it. Thank you.
June 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from thansen.se
Hej Imran,
Tack för din recension.
Vi förstår att du upplever problem med onlinebeställningar. Under perioden kan det förekomma störningar och längre hanteringstider på grund av flytt av lager, vilket kan påverka orderflödet.
Mvh Peter
thansen
Bra service
April 21, 2026
I purchased a motorcycle visor
I purchased a motorcycle visor! The product came in a gray plastic shipping bag without any protection. In addition, the visor has some serious scratches on it.
April 16, 2026
Reply from thansen.se
Hello Mihail,
Thank you for your feedback.
We are sorry to hear that the motorcycle visor arrived in that condition.
Please contact your nearest store so we can find a solution for you.
Mvh Peter
thansen
No second chance for a first impression needed!
This was my first purchase which I collected at my local butik.
The order process, delivery, attitude and professionalism was without parallell.
This is a good company to do business with.
Thank you
March 20, 2026
Recommended.
March 2, 2026
Very fast resppnse
March 8, 2026
Supersmidigt!
March 4, 2026
Bra service
March 2, 2026
It was very nice
February 15, 2026
I called before and asked if there will…
I called before and asked if there will be help, I wasn’t aware that there is a Lego box waiting to be assembled with Lego-style tools. I would have brought proper tools otherwise. The local manager was helpful. Bad experience, spent 90min in the store with bad tooling… very very bad! And I had called and talked to a person…
February 5, 2026
Reply from thansen.se
Hi Christian,
Thank you for your feedback.
We’re sorry to hear about your experience in the store and the difficulties with the tools. It’s great that the local manager was helpful, but we understand how frustrating it must have been to spend so much time without the proper equipment.
We will take your experience into account to improve guidance and ensure customers have the right tools available in the future.
Kind regards Alexander
thansen
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