The Coaching Academy Reviews 

1,726
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and knowledgeable staff, including excellent trainers who provide warm, engaging, and insightful guidance. Many appreciate the well-structured courses and flexible learning options, making it easy to fit studies around life. The content is often described as rich, transformative, and interactive, offering practical tools and fostering community. Exceptional customer service and phenomenal support are frequently highlighted. However, some customers noted that certain live training sessions or demonstrations felt rushed, making it difficult to keep up or fully grasp concepts, and that practice time during some modules was too short to delve deeper into the material.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting engaging, interactive,... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers praising the trainers and support... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Product

People report positive experiences with the product, highlighting its great content and well-structured... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t rate The Coaching Academy highly enough! The content is thorough, informative, well organised and you end up feeling like you have a very solid base and enough first-hand experience to start y... See more

Company replied

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied

Rated 5 out of 5 stars

The best part of being part of the coaching academy is meeting so many liked minded people, who are all on a similar journey. We get to learn from each other, and the incredible teachers and mentors t... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,726)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Rigorous and Practical Diploma

I’m currently pursuing the Business Coaching Diploma with The Coaching Academy and last week I completed the 'Practicalities of Being a Business Coach' module.

What I appreciate most about this programme is how practical it is. The materials are not abstract or overly theoretical. They are grounded in the real world of running and sustaining a coaching business, and a business in general. From structuring client engagements to thinking through positioning and delivery, everything feels directly applicable. I can take what I learn in a session and implement it immediately.

The quality of the training has also stood out to me. The instructors bring experience and credibility to the room. In particular, Adrian Webb is exceptional. His teaching style is engaging and practical and reflects the years of experience he holds as a coach himself. He contextualizes new concepts them with examples and his own anecdotes, and invites you to think critically about how you will apply them in your own practice.

As someone building a serious coaching business, I value rigour and practicality. This diploma delivers both. I’m looking forward to continuing the journey.

February 21, 2026
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Reply from The Coaching Academy

Dear Vidhi, thank you for taking the time to share such a detailed and thoughtful review. We are delighted to read how much you’re valuing the practical focus of the Business Coaching Diploma and that the learning feels immediately applicable to building and sustaining your coaching business.
It’s wonderful to hear that Adrian’s experience, credibility, and engaging teaching style have made such a strong impression. We’re especially pleased that the rigour and real-world relevance of the programme are supporting you in developing your practice with confidence. We look forward to continuing to support you on your journey. Best wishes, TCA Team

Rated 5 out of 5 stars

So much great knowledge..

I have learnt so much in the first few weekends. I love that we are able used the theory by putting it into the practice.
The tutor is so inspiring and makes learning so interesting.

February 16, 2026
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Reply from The Coaching Academy

Dear Sheila, thank you for your review and sharing your feedback. We are delighted to read that you’ve learned so much already and that putting the theory into practice has enhanced your experience. It’s wonderful to know your tutor has made the sessions inspiring and engaging. We look forward to supporting you as you continue your learning journey. Best wishes, TCA Team

Rated 5 out of 5 stars

. Building Confidence and Skills with The Coaching Academy

I recently completed my Life Coaching Diploma with The Coaching Academy, and it has been a truly valuable experience. The course provided a strong foundation in coaching principles while also offering practical tools that I feel confident using in real situations.
Throughout the training, I developed a deeper understanding of mindset, behavioural patterns, and how perception influences outcomes. The balance between theory and hands-on practice was one of the strongest aspects of the programme. The exercises and live practice sessions helped build my confidence and allowed me to apply what I was learning straight away.
The course also supported my own personal growth. It encouraged self-reflection and challenged me to step outside of my comfort zone, which has strengthened both my professional and personal development.
Overall, achieving my Life Coaching Diploma with The Coaching Academy has equipped me with practical skills, greater self-awareness, and the confidence to support others in creating meaningful change.

February 16, 2026
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Reply from The Coaching Academy

Dear Maria, thank you for taking the time to share such a thoughtful reflection on your journey. We are delighted to read that the Life Coaching Diploma provided both a strong foundation and practical tools that you feel confident applying in real situations. It’s wonderful to hear how the balance of theory and live practice supported your development, and that the course contributed to your own personal growth as well as your professional confidence. Congratulations on achieving your Diploma - we wish you every success as you continue supporting others to create meaningful change. Best wishes, TCA Team

Rated 5 out of 5 stars

Brilliant learning environment for…

Brilliant learning environment for budding coaches. So many resources and like minded individuals. Can’t wait to progress through the course.

February 6, 2026
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Reply from The Coaching Academy

Dear Clare, thank you for your review and feedback. We are delighted to read that you’re enjoying the learning environment and connecting with like-minded peers. It’s wonderful to know the resources are supporting you, and we look forward to seeing you progress through the course! Best wishes, TCA Team

Rated 4 out of 5 stars

Great course materials

Great course materials, support and online tuition. Course content is interesting, engaging and well thought out

February 3, 2026
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Reply from The Coaching Academy

Hello, thank you for your review and sharing your feedback. We are happy to read that you found the course materials, support, and online training so valuable, and that the content was engaging and well thought out. We look forward to supporting you as you continue your learning journey. Best wishes, TCA Team

Rated 4 out of 5 stars

Sharon’s trining techniques were…

Sharon’s trining techniques were excellent and engaging. The subject matter was really inspiring and I left the course feeling enthusiastic and confident in what I have learned so far.

February 3, 2026
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Reply from The Coaching Academy

Dear Monica, thank you for your wonderful feedback. We are delighted to read that you found Sharon’s training engaging and the subject inspiring. It’s fantastic to know you left feeling enthusiastic and confident in your learning so far. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

My first live training day

My first live training day, whilst intense, was very enjoyable and informative. The interactive break out rooms really helped to get to know others on the course and to hear for those further along in their journey. Whilst scary it was good to do the peer coaching and be coached session.

February 3, 2026
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Reply from The Coaching Academy

Hello, thank you for your review and sharing your experience. We are delighted to read that your first live training day was both enjoyable and informative. It’s wonderful to know the breakout rooms helped you connect with others and that, even though it felt a little scary, the peer coaching sessions were valuable for your learning and growth. We look forward to supporting you on the rest of your journey. Best wishes, TCA Team

Rated 5 out of 5 stars

Always great sessions well detailed and…

Always great sessions well detailed and thought out

February 3, 2026
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Reply from The Coaching Academy

Dear Thomas, thank you for your kind words and review. Happy to read you enjoyed the training! We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Sharon is a great coach.

Sharon is a great coach.
She can get all the participants to engage with ease.

February 3, 2026
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Reply from The Coaching Academy

Hello, thank you for your review. We are so pleased to read that you found Sharon to be a great coach and that she was able to engage everyone so effortlessly. Creating an inclusive environment is so important to us, and it’s wonderful to know this was your experience. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

I loved the DISC Profiling Module

I loved the DISC Profiling Module. It was choc full of information, which I found fascinating. It was deeply insightful and gave me quite a number of ah-ha moments! Highly recommend.

February 6, 2026
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Reply from The Coaching Academy

Hello, thank you for your wonderful feedback. We are delighted to read that you loved the DISC module and found it so insightful. We truly appreciate your recommendation and look forward to supporting you on the rest of your journey. Best wishes, TCA Team

Rated 5 out of 5 stars

Disc Accreditation Workshop

A genuinely insightful and engaging accreditation workshop. The balance between excellent teaching and peer interaction made it both enjoyable and enriching. Highly recommended!

February 3, 2026
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Reply from The Coaching Academy

Dear Claire, thank you for your review. We are delighted to read that you found the workshop insightful and engaging, and that the balance of teaching and peer interaction made it enjoyable and enriching. We really appreciate your recommendation and look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 4 out of 5 stars

Application of tools

The material covered in the module and the tools introduced were great however as we did in the last session of the day, it would have been better to see the coach use the tools to coach someone instead of the breakout sessions. Seeing it put into practice brought the tool to life and this is what I would have liked to see more of.
The coach was excellent!

January 26, 2026
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Reply from The Coaching Academy

Dear Mini, thank you for your review and sharing your feedback. We are happy to read that you found the module content and tools valuable, and that the trainer delivered the session so well. We also appreciate your suggestion about seeing the tools demonstrated in practice -this is a helpful point for us to consider in future sessions to enhance the learning experience. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Knowing I could always contact someone…

Knowing I could always contact someone if I had any issues. Having contact with other coach trainees, meant you never felt alone. After having a break and returning to study it was great to have the refresher module as it helped get me back on track. The learning portal has a wealth of information, that supported my learning.

January 22, 2026
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Reply from The Coaching Academy

Dear Karen, thank you for sharing your feedback. We are delighted to read that the support from our team and connection with fellow coach trainees helped you feel supported throughout your journey. We look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 5 out of 5 stars

I really enjoyed the coaching diploma…

I really enjoyed the coaching diploma experience and peers along the way. It was a little confusing and could have more structure to start, although the fellow members were so helpful and made this really collaborative.

January 30, 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and offer feedback. We are delighted to read that you enjoyed the Life Coaching Diploma experience and valued the support and collaboration of your peers. We appreciate your feedback which is invaluable as we continue to improve the programme. We look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 5 out of 5 stars

An experience of a life time!

What an experience I have had with Coaching Academy. From the moment I signed up to the end, they have been very supportive, the courses and materials delivered in a very professional manner and the entire team just brilliant. Thank you for an experience of a life time!

January 13, 2026
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Reply from The Coaching Academy

Dear Kay, thank you for taking the time to share such a wonderful review. We are thrilled to read that your journey with The Coaching Academy has been such a positive and memorable experience from start to finish. It’s fantastic to know that you felt well supported and that the courses and materials met your expectations. Thank you for choosing to train with us - we wish you every success on your continued coaching journey! Best wishes, TCA Team

Rated 5 out of 5 stars

Amazing journey

Completing my Life Coaching Diploma with The Coaching Academy was a great experience from start to finish. The course was well organised, engaging and very supportive, which made the learning process very enjoyable.
Alongside the Life Coaching Diploma, I also completed the NLP course, and both programmes worked really well together. The NLP training added a lot of practical value and helped deepen my understanding and skills as a coach.
I’m genuinely grateful for the experience of working with The Coaching Academy and would happily recommend both the Life Coaching Diploma and NLP course to anyone looking to grow personally and professionally.

January 5, 2026
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Reply from The Coaching Academy

Dear Juliana, thank you for sharing your experience and for your wonderful recommendation. We are delighted to read that you enjoyed your Life Coaching Diploma journey and found the course to be well organised, engaging, and supportive. It’s great to know that the NLP programme complemented your learning and added practical value to your coaching development. Thank you for being part of The Coaching Academy community - we wish you continued growth and success in your coaching journey! Best wishes, TCA Team

Rated 5 out of 5 stars

Pam is incredible

Pam is incredible! Loved the values and briefs module

January 9, 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review. We are delighted to know that you enjoyed the training and look forward to welcoming you again soon. Best wishes, TCA Team

Rated 5 out of 5 stars

Completing the Life Coaching Diploma…

Completing the Life Coaching Diploma with The Coaching Academy has provided me with the knowledge, techniques and confidence needed to help enhance my work as a coach. TCA have been really supportive throughout and offered me guidance when I needed it. I have genuinely loved the whole learning journey.

December 29, 2025
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Reply from The Coaching Academy

Dear Melissa, thank you for your kind words and review. We are delighted to read that completing the Life Coaching Diploma has equipped you with the knowledge and confidence to support your work as a coach. It’s wonderful to know that you felt supported throughout and that you enjoyed the learning journey. We wish you every success as you continue to grow and develop in your coaching career! Best wishes, TCA Team

Rated 5 out of 5 stars

The thing about coaching is I’m on a…

The thing about coaching is I’m on a journey and I’m always learning. It’s inspiring and exciting encouraging and fun.

December 15, 2025
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Reply from The Coaching Academy

Dear Kate, thank you for sharing this wonderful reflection. We are truly delighted to read about your journey. Coaching really is a continual learning journey, and it’s great to hear that you are finding it encouraging, exciting, and enjoyable. We wish you every success as you continue to grow and learn. Best wishes, TCA Team

Rated 5 out of 5 stars

I had reservations, but wow was I wrong!

I was fairly reserved when deciding to take training with the coaching academy. As I was self funding the price felt significant and I really worried I wouldn’t get value back. This couldn’t be farther from the truth. 2 month in and the course has been great. The resources are incredible. The structure is flexible and easy to fit around your life and the live training is phenomenal. I really struggle to figure out how this could be done better. My only take would be that my additional business coaching model does not look as feature packed as the foundation. But this is more on first glance so I could be wrong. Great experience so far, highly recommended

December 15, 2025
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Reply from The Coaching Academy

Dear Ryan, thank you for taking the time to share such thoughtful feedback. We are really pleased to read that the course has exceeded your expectations and that you are finding the resources, flexibility, and live training so valuable. It’s wonderful to have you with us on your coaching journey, and we are delighted you’re finding it such a positive experience so far. Best wishes, TCA Team

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