The Artificial Flower Shop Reviews 

3,903
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered twice for my wedding. Both times artificial arrangements. Great contacy, excellent choice, good delivery time, fantastic prices and most importantly everything I have received has been of fa... See more

Rated 5 out of 5 stars

It's always difficult buying online, especially from somewhere you've never purchased from, you can't always be sure of what you'll receive. However, on this occasion I was more than happy with my pur... See more

Rated 4 out of 5 stars

Ordered 2 weeks ago - no confirmation email with tracking number, no telephone line available to phone - and no flowers - needed for a wedding on Saturday. I am not impressed. Thursday - arrived -... See more

Company replied

Rated 5 out of 5 stars

I looked at this site for weeks before eventually buying a eucalyptus stem. It is the best faux foliage I have ever bought. Utterly realistic, sage green, with a white powdery residue, just like real... See more

Company details

  1. Flower Market

Information provided by various external sources

The Artificial Flower Shop - the UK’s premier supplier of artificial, silk and foam flowers. There is nothing artificial about our customer service, from carefully selecting the best products for our customers right through to our fast and dependable delivery service. So for high quality, low prices and artificial flowers so realistic that even the bees are fooled, visit The Artificial Flower Shop!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,903)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was so pleased

Was so pleased. Colours were beautiful and they did not look artificial at all. Very natural looking.

August 16, 2019
Unprompted review
Rated 1 out of 5 stars

I would not recommend this company

I would not recommend this company. My order arrived in a massive box which was half open. Due the box being too big, the flowers were thrown around in transit and arrived damaged. The box was also wet due to the rain so the fact that the box was not securely taped shut meant the product was wet.

August 16, 2019
Unprompted review
The Artificial Flower Shop logo

Reply from The Artificial Flower Shop

We are sorry your parcel reached you in an unsatisfactory condition.
The box size - we do not have an individual box size for each of our products.
We pack them securely in an appropriate box for the size of the order.
We are sorry but it not our fault that the box/ product was wet as it left us in perfect condition.

We think the complaint is with MY HERMES over the box being wet.

Rated 5 out of 5 stars

Silver surfer

I ordered the lilies because they were my Mother favourite flowers. I want to these flowers on my Mother Grave. They look like the real thing she would have had loved to receive these in person but sadly she is no longer with us. Came well packaged and before the due date. I would fully recommend the seller and the Artificial flowers.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Flowers

Great quick service and spot on description of order

August 14, 2019
Unprompted review
Rated 4 out of 5 stars

I bought these flowers for my bathroom…

I bought these Elderflower for my bathroom and was not disappointed, they look very realistic, the only thing I would say is that when I unpacked them I they were in about 6 pieces, the flowers had come apart but having said that I managed to put all the pieces back onto the stem again so no problem and they look gorgeous. Quick service too. Would definitely use again.

August 9, 2019
Unprompted review
Rated 4 out of 5 stars

Quick dispatch

Quick dispatch, good communication by company. Flowers look good, would recommend

August 7, 2019
Unprompted review

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