The Beard Struggle Reviews 12,637

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their effectiveness and pleasant scents. Many highlight the ease of the ordering process and the prompt, well-packaged delivery. The customer service team is frequently commended for their helpfulness and quick responses, making interactions smooth and efficient. However, some customers experienced issues with delivery times being slower than advertised, and a few were dissatisfied with the customer service regarding order updates or product issues. There were also occasional complaints about receiving too many promotional emails after placing an order, and a small number of people found certain products, like a specific shaver or heated brush, did not meet their expectations or perform as well as anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers praise the high... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products, from... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and quick delivery,... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process straightforward... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers highlight the quick responses,... See more

Based on these reviews

Rated 5 out of 5 stars

Needed to change scents on my subscriptions for the 2nd or 3rd time since I’ve been using TBS and as usual it was completely effortless with the amazing service from the customer support team. Awesome... See more

Rated 5 out of 5 stars

Easy to use website and order process. Great communication with tracking references. Products arrived on time when they were stated to arrived and in very good packaging with products in further p... See more

Rated 5 out of 5 stars

TBS compared to other beard companies are on another level, I really don’t think there’s products out there that are this high quality, I’ve got the heated brushes, gold & carbon x, Varangian trimmer,... See more


Company details

  1. #3 of 6 best companies in Cosmetics and Perfumes Supplier
  2. #4 of 10 best companies in Beauty Product Supplier
  3. #2 of 3 best companies in Cosmetic Products Manufacturer
  4. #2 of 2 best companies in Toiletries Store

Written by the company

The Beard Struggle is a premier beard care company that has been catering to men's grooming needs for years. They offer a comprehensive range of products that are designed to help men grow, maintain, and style their beards with ease. From beard oils and balms to combs and brushes, The Beard Struggle has everything you need to keep your beard looking healthy and stylish. The company was founded with a simple goal in mind - to provide men with premium quality beard care products that actually work. Their team of experts has spent years researching and testing different formulas to come up with products that are effective, safe, and gentle on the skin. All their products are made using natural and organic ingredients, free from harmful chemicals, and cruelty-free. One of the things that set The Beard Struggle apart from other beard care companies is their commitment to customer satisfaction. They understand that every man's beard is unique, and what works for one may not work for another. That's why they offer personalized recommendations to help their customers choose the right products for their specific needs. In addition to offering top-quality products, The Beard Struggle is also known for its exceptional customer service. They have a dedicated support team that is always ready to answer any questions or concerns their customers may have. They also have a 100% satisfaction guarantee policy, which means that if for any reason you're not happy with your purchase, you can return it for a full refund. If you're still not convinced, just check out The Beard Struggle's reviews on Trustpilot. Their customers rave about their products, their service, and their commitment to quality. They have an average rating of 4.7 out of 5 stars, with over 3,000 reviews. So, if you're looking for a reliable and trustworthy beard care company, look no further than The Beard Struggle.

The Beard Struggle - Trustworthy Beard Care Products

Written by the company

Trust The Beard Struggle for Premium Quality Beard Care Products
At The Beard Struggle, we believe that every man deserves a healthy, strong, and stylish beard. That's why we've dedicated ourselves to creating premium quality beard care products that are effective, safe, and gentle on the skin. Our products are made using natural and organic ingredients, free from harmful chemicals, and cruelty-free. We understand that every man's beard is unique, and what works for one may not work for another. That's why we offer personalized recommendations to help our customers choose the right products for their specific needs. Our dedicated support team is always ready to answer any questions or concerns our customers may have, and our 100% satisfaction guarantee policy means that if for any reason you're not happy with your purchase, you can return it for a full refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the product is fine

the product is fine. but your marketing is so embarrasingly strange i do not appreciate that.

March 19, 2026
The Beard Struggle logo

Reply from The Beard Struggle

We appreciate your feedback and are sorry our marketing approach was not well-received. We'll review our strategies to ensure they better resonate with everyone.

Rated 5 out of 5 stars

Is It Simply a Heated Brush or a Mighty Warrior's Weapon to Vanquish Unruly Beards?

Recently bought the new CARBON X heated brush. Wanted the cordless feature and wanted to buy quality without breaking the bank.

This does the job much better than my old brush. Not sure what kind of beard wizardry has been incorporated into it but my beard feels and behaves "differently", better, more full and easier to tame.

The brush heats up in a reasonable amount of time and, for my 10" beard, does the job very handily. It helps control areas of my beard that refuse to "comply". This is my first experience with TBS and I am pleased with the product and the level of engagement of the company to ensure customer satisfaction.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I rotate through five different scent…

I rotate through five different scent profiles—oils, balms, beard wash, and conditioners—and the consistency across the line is solid.
The routine itself is what stands out. It’s something you build and maintain daily. It carries over into everything else—how you show up, how you carry yourself.
Show up for yourself, and you’ll show up better for others.
1% better every day.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Quality.

Great fragrances and quality products. I’ve been using the beard struggle for four years now. Although i miss the styling wax. The mountain and thunderborn are my faves right now.

March 18, 2026
Rated 2 out of 5 stars

Looks better than smells for scents

Easy website, great design.

I am SO SAD that I was disappointed by the scent of Valhalla!! Product looks amazing, and the scent is long lasting, but unfortunately has a 'cheap' smell to it!! I was hoping for the luxurious Valhalla scent you get from familiar beard balms and oils (I thought this as there was a warning on the site to not use too much of their product).

Maybe will try another scent, but it is quite expensive, so cannot purchase for a while.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

WHAT A TERRIBLE....TERRIBLE COMPANY

WHAT A TERRIBLE....TERRIBLE COMPANY - PLEASE DO NOT BUY FROM THESE PEOPLE GUYS - I PAID 2 DAYS AGO ON THEIR OWN OFFICIAL SITE - FOR A DEODORANT FOR MY VERY ILL BROTHER - RECEIVED NO EMAIL CONFIRMING MY ORDER - TRIED TO CONTACT THEM - RANG 17X PHONE JUST GOES DEAD ! EMAILED THEM ATTACHED PAYPAL SCREEN SHOTS.... NO REPLY ! £17 I CAN NOT AFFORD TO LOOSE - AS IM ON REDUCED HOURS AT WORK MYSELF... WELL IVE LOST MY MONEY BY THE LOOKS - THANK YOU BEARD STRUGGLE FOR NOTHING 😢 !
IT IS A STRUGGLE - A STRUGGLE TO GET ANYONE TO HELP YOU OT GET YOUR MONEY BACK.... I AM SO UPSET !

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the Pro Beard Straightener and…

Ordered the Pro Beard Straightener and the Beard wax and they’re the best beard products I’ve purchased. Have used two beard brands in the past and either have came close to The Beard Struggle. Yes they’re more expensive, but they’re high in quality. Will be using this brand for a long time

March 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look