Ordered 13th October 2025. Order still not received as of 30th December 2025, although I have chased this several times and been assured this would be sent. I have requested a refund twice, and aga... See more
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Order placed over 2 weeks ago, no confirmation of posting yet, no reply to emails. Had no problems up until earlier this year when an order took several weeks to arrive. Steve replied eventually sayin... See more
Placed abit of an impulse order with them, Which through no fault of their own got lost in the RM network, sometimes parcels fall threw the cracks. Contact made but as the original product was so... See more
3 Emails send no response at all . I paid for nothing back . Apparently the company is dissolved so it shows Gov.UK yet they still cash in.
Company details
Written by the company
The CBD Center is the UK's CBD specialist, from CBD Oils and Crystals to CBD vaping products.
Contact info
TS175nj, Thornaby, United Kingdom
- info@thecbdcenter.co.uk
- www.thecbdcenter.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Have been using them since they started…
Have been using them since they started and have been very happy with them they have got a good choice of cbd products at good prices and I will keep on using them 10 out of 10 ☯️👍💯

Reply from Thecbdcenter
Received order no problem.
Received order no problem.
Got instant reply to emails.
Excellent service.
Will use again definitely.

Reply from Thecbdcenter
Quality very very good will use again…
Quality very very good will use again and again happy customer
Absolutely no communication on my…
Absolutely no communication on my order. I have paid. No tracking number and no correspondence to my emails.

Reply from Thecbdcenter
10/10
Just had my first order delivered today and got to say really impressed with the product and delivery was quick. Will 100% be ordering again.

Reply from Thecbdcenter
Brilliant service ,great products…
Brilliant service ,great products ,arrive swiftly,have recommended to friends.Have now recieved my second order and will be continuing to use.many thanks.cOLIN

Reply from Thecbdcenter
Absolutely 10/10 service
Absolutely 10/10 service. Could not be happier will be buying regular
Highly recommended
10/10 products and service just made another order
About to order my second batch
About to order my second batch, first was great, as was the customer service. Not sure what others have experience re lack of communication, but after believing my order was underweight and emailing them accordingly (I was wrong, bought scales which confirmed weight) they responded immediately and kept in contact until I proved myself wrong.
Excellent service,,my 3rd order…
Excellent service,,my 3rd order already, top quality products, fast reply and dispatch I highly recommend, I wouldn't be put off by some of the other reviews others have left, as I've had a pleasant experience with them and will Continue using them. The price is right and the products are top notch, from a satisfied customer.
2nd order
Ordered a oz of lemon haze hash has amazing aroma taste and effects very please with this customer service and quick delivery highly recommend this site
First order Gorilla glue very nice…
First order Gorilla glue very nice flowers:) but waiting to long for delivery :/ traking numer seconds time is not working shame :/
Good product first time I have used…
Good product first time I have used this site already place second order
2nd order and its been amazing even the…
2nd order and its been amazing even the customer service got back as read reviews got bit scared but has arrived over the moon thanks for putting my mind as ease will defo order again keep up the good work cbd centre 👍👍
Awful
First time I got from from here no issue but now second time I'm not happy at all poor communication they take your money first
If you want a good reputation maybe don't mess customers around

Reply from Thecbdcenter
***AVOID***
***AVOID***
Placed an order which wasn’t delivered, contacted them via email and was promised a “replacement” even though my original order didn’t arrive. This was a lie as nothing sent and the seller stopped communicating. Now out of pocket. Very unprofessional!!
Amazing shop!!!!!
First time customer and it won't be my last. Ordered Sunday and received today and this is only due to bank holiday. The service is brilliant and they respond quite quickly to email bearing in mind they must get 100's a day and if you follow them on Instagram you can message them on there for a quicker response. The products are fantastic. Love both the banana and the lemon haze hash. Smooth and definitely helping with things at the moment. Keep up the fantastic work guys. I'm already looking at my next order.
Still nothing..
SONIC HEDGEHOG... hey they got back to us on tuesday and they still haven't dispatched it and we haven't received any confirmation that they have sent anything. They told us they sent us a email saying that one of the products was sold out however we didn't receive any email. I would happily correct the review but they haven't done anything to change our thoughts. We are over 100 quid down and it's been over a week with poor communication.

Reply from Thecbdcenter
I ordered half oz of the cbd flower…
I ordered half oz of the cbd flower trimmings as I was struggling for cash that week n the trimmings are very very reasonably priced for saying the majority of what you get are actually just small buds. I did run into a problem at 1st as Royal Mail lost my order and I mistakenly blamed the cbd centre due to Royal mail giving me inaccurate information and I did cop some flak from the regulars over my review probably well deserved and I have since sincerely apologised, but with the dust having settled I'd like to say that the cbd centre gave great Communication and as soon as it was apparent that my order was lost, they sent out a replacement very fast and at no extra cost which arrived the next day due to an immediate trip to the Post office by Steve, and when it arrived it was a half oz and then some on top. The quality of the flower was great, really enjoyable and unbeatable price and I'd highly recommend this company to anyone whether you have a little or a lot to spend. Also v impressive is the 'ounce of the week' feature meaning that every now and then you can get 28g for less than the usual price of a half oz. Really good variety of products and look forward to being able to go shopping there again. Top notch company and customer service.
THOMAS GUNNING.... honestly dude you've not been ripped off, i wrote a review almost identical to yours n then felt awful when these guys replaced my order from their own pockets really fast. I was worried originally as there are some dodgy online people but these guys are not one of them, I'd place a fair bet your order will be with you in the next day or two, n if not, these guys have got your back. They went above and beyond to sort my order and it wasn't even their issue, just Royal mail being swamped.
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