Ordered 13th October 2025. Order still not received as of 30th December 2025, although I have chased this several times and been assured this would be sent. I have requested a refund twice, and aga... See more
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Order placed over 2 weeks ago, no confirmation of posting yet, no reply to emails. Had no problems up until earlier this year when an order took several weeks to arrive. Steve replied eventually sayin... See more
Placed abit of an impulse order with them, Which through no fault of their own got lost in the RM network, sometimes parcels fall threw the cracks. Contact made but as the original product was so... See more
3 Emails send no response at all . I paid for nothing back . Apparently the company is dissolved so it shows Gov.UK yet they still cash in.
Company details
Written by the company
The CBD Center is the UK's CBD specialist, from CBD Oils and Crystals to CBD vaping products.
Contact info
TS175nj, Thornaby, United Kingdom
- info@thecbdcenter.co.uk
- www.thecbdcenter.co.uk
2.0
Poor
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Used these guys a few times now there…
Used these guys a few times now there products are great also there customer service team are very helpfull replying to your questions promptly I will be definitely sticking with these for my cbd flowers
March 8, 2021
Unprompted review
Reply from Thecbdcenter
Thank you 😊
I’ve tried a few cbd company’s now and…
I’ve tried a few cbd company’s now and nothing has come close to the cbd center there buds are amazing in every way look,taste ,smell ,effects are all spot on can’t fault them I’ve tried skittles/sherbalato/star dawg /Sherlato all of these have been 10/10 keep it up and you got a customer for life
March 6, 2021
Unprompted review
Reply from Thecbdcenter
Thank you for leaving a review and we are very pleased you are enjoying our products and benefits.
Most important thing these guys need to…
Most important thing these guys need to work on is there dispatch time orderd on a Monday never got dispatched until Wednesday and not received until Monday your order stays pending for to long other company's manage to dispatch same day unfortunately I have moved away from this site until they sort that out
March 6, 2021
Unprompted review
Reply from Thecbdcenter
Hi William,
I am very sorry you are not happy with our service, we do however state we have a 1-2 working day dispatch period on our terms and conditions, although we do try to get them out faster.
I could not find an account with your details to find out what happened.
If you could find the time to email us - info@thecbdcenter.co.uk we would appreciate it.
Many Thanks
Very good product
Very good product, quick send,unfortunately I didnt receive my order on time, it took week for Royal Mail to deliver my item.
March 5, 2021
Reply from Thecbdcenter
Thank you for leaving a review and I am sorry for the delay.
Comes super quick
Comes super quick, stuff is nicely packed, it's nice and mellow. For value it one of the cheapest online.
March 5, 2021
Reply from Thecbdcenter
Thank you 😊
Excellent product great price and very…
Excellent product great price and very quick delivery many thanks highly recommend
March 4, 2021
Reply from Thecbdcenter
Thank you 😊
it arrived and was nice
the first delivery disappeared but the second arrived quickly thanks
March 4, 2021
Reply from Thecbdcenter
We are sorry the first delivery did not arrive but I am pleased we resolved it and you enjoyed the purchase!
Reply from Thecbdcenter
Thank you 😊
Brill
Fantastic service. Resolved my issue straight away. Must have not received my email but new has been posted. To be honest they have solved both issues I have had and no questions asked. Polite and not a hassle for them.
Thanks Steve!!!
Laura
March 3, 2021
Reply from Thecbdcenter
Hi Laura,
Thank you and once again I apologise for the issues but pleased it is now sorted.
Many thanks 😊
Awesome company
Awesome company for all your cbd needs cannot fault
Customer service is amazing
And product selection is second to none
Wouldn't shop any where else now
Best cbd website ever
March 3, 2021
Reply from Thecbdcenter
Thank you, we really appreciate your kind words!
Can't fault this company I've ordered a…
Can't fault this company I've ordered a few times now always arrived with no problems and good quality products
March 3, 2021
Reply from Thecbdcenter
Thank you 😊
U have the best offers good to see with…
U have the best offers good to see with this lock down .U keep going I keep buying
March 3, 2021
Reply from Thecbdcenter
Thank you 😊
Reply from Thecbdcenter
Thank you 😊
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