Overall pretty pleased. Delivery took ages which was advertised and it did at least take the full amount of time but as I had several items they company contacted me and split my order so I did get so... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can’t fault anything. Delivery as promised and right within the eta I was given over the phone. Friendly delivery drivers. Easy building the bed, well packaged and all the parts in perfect condition.... See more
Company replied
Bed ordered and still not received 10 weeks later. Refund was offered and accepted but still not received nearly 3 months later despite many false promises from them that it was coming. No option to s... See more
Terrible Experience Still awaiting full Refund from this company. Care Support Team!! Keep saying my refund has been authorised 5weeks Later no Refund! Contact Us as we will have to put t... See more
Company replied
Company details
Information provided by various external sources
What does that mean? It means, we have first-hand experience of lively little ones and we keep them at the heart of all our designs and products. We don’t just make furniture, we make furniture for children. That means it’s tough! It’s furniture that can withstand a knock, the odd bed jump and the stickiest of fingers.
Contact info
The Mansion, Bletchley Park Science & Innovation Centre, MK3 6EB, Milton Keynes
- 0800 009 6261
- info@thechildrensfurniturecompany.com
- www.thechildrensfurniturecompany.com
2.8
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’ve finally built our new bed
We’ve finally built our new bed. Very pleased it was so easy to put it up and is such good quality we are so happy with it. Tonight our daughter will have her first nights sleep in a full single and she is already so excited about it I hope she get to sleep!! Brilliant buy and a lovely design thanks
June 17, 2023
Unprompted review
Reply from The Children's Furniture Company
We offer a huge range of beds and delivery services so there is something for everyone! Glad to hear you are happy with your order :)
Fine piece of furniture which were very…
Fine piece of furniture which were very happy with. I like in particularly the hidden screw system which is designed into the head and footboards so you can’t see any of the connections which fix it all together.
February 19, 2023
Unprompted review
Reply from The Children's Furniture Company
Another happy customer! Please get in touch if you need any support and we hope to see you shop with us again in the future :)
Bed for a 8 year old
Can’t fault anything. Delivery as promised and right within the eta I was given over the phone. Friendly delivery drivers. Easy building the bed, well packaged and all the parts in perfect condition. It looks stunning and the build quality /materials used are first class. Highly recommended.
January 8, 2023
Unprompted review
Reply from The Children's Furniture Company
Thank you for your review, we are pleased to hear you are happy with your order and we hope you shop with us again! 😊
Really pleased with our purchase
Really pleased with our purchase. Lots of space now in the room as my daughters room is quite small, and we now have some extra storage space which is a godsend. Look fantastic and is so pretty. I’m very happy as is my daughter. X
March 11, 2023
Unprompted review
Reply from The Children's Furniture Company
We are pleased to hear you are happy with your order and don't forget we have a lot of accessories online to match your furniture! We hope you shop with us again! 😊
Chosen by my daughter herself and she’s…
Chosen by my daughter herself and she’s very happy sleeping in her new bed!!!!
February 11, 2023
Unprompted review
Reply from The Children's Furniture Company
We appreciate your feedback and hope to see you shop with us again! :)
Excellent quality
Excellent quality, really good flat pack design. Experience comms and delivery all just right and the chest looks good set up.
February 19, 2023
Unprompted review
Reply from The Children's Furniture Company
We offer a huge range of beds and delivery services so there is something for everyone! Glad to hear you are happy with your order :)
Furniture order
A very decent piece for furniture , happy to award a positive score: 5 Stars
June 15, 2023
Unprompted review
Reply from The Children's Furniture Company
We appreciate your feedback and hope to see you shop with us again! :)
SCAM (FAKE COMPANY)
SCAM (FAKE COMPANY)
It's funny how every 1star review is saying the same thing. NO BED! NO REFUND! They are scamming people out of money all the good reviews are fake STAY AWAY.
I ordered a bed in January and I still haven't received the bed or a refund. I now have escalated the matter. Its just crazy how this FAKE company is still up and running.
June 14, 2023
Unprompted review
Reply from The Children's Furniture Company
Thank you for your feedback and please accept our apologies for the experience you have had with your refund.
I can see one of my colleagues is currently dealing with your case, and we are in contact with you to resolve the matter.
With Regards, TCFC
Bed for granddaughter
Purchase made as a gift for my granddaughter. She seems very pleased with her new bed. I’ve seen it and it both looks very nice & appears to be extremely solidly made.
June 14, 2023
Unprompted review
Reply from The Children's Furniture Company
Amazing to know we have another happy customer, thank you for your feedback!
Bed purchase
Easy order
Good product
Quite expensive but high quality
Easy to build
Delivery ok if not a little long
Happy son though
January 14, 2023
Unprompted review
Reply from The Children's Furniture Company
Thank you for the feedback! We are happy to hear that your overall experience is a positive one :)
Wardrobe
The wardrobe is amazing and so unique. I have a number of compliments about it from friends. I just love the design and the fact they are so spacious too
February 19, 2023
Unprompted review
Reply from The Children's Furniture Company
Another happy customer! Please get in touch if you need any support and we hope to see you shop with us again in the future :)
Tonnes of fun
Tonnes of fun, even the pictures on the boxes made the building fun as we had a playhouse built using the boxes at the same time which now lives under the bed!! All round smashing buy. Would recommend
February 12, 2023
Unprompted review
Reply from The Children's Furniture Company
We offer a huge range of beds and delivery services so there is something for everyone! Glad to hear you are happy with your order :)
Brilliant design
Brilliant design, super practical and just what we were after…😀
Happy with both the furniture and the service. Thx
January 8, 2023
Unprompted review
Reply from The Children's Furniture Company
We're glad you like your furniture! Thank you for leaving a review 😊
Bed with a trundle
Good quality bed which is sleek looking and ideal for smaller sized rooms
Trundle pull out is useful for sleepovers
Than main bed is just as good for adults as it is for children as it’s very robust. I wouldn’t want to put an adult on the trundle though but no problems for kids.
Good buy thanks
June 12, 2023
Unprompted review
Reply from The Children's Furniture Company
We offer a huge range of beds and delivery services so there is something for everyone! Glad to hear you are happy with your order :)
Reply from The Children's Furniture Company
We appreciate your feedback and hope to see you shop with us again! :)
Child bed
I like the item. Easy to make the purchase and then to organise the delivery over a phone call from their delivery provider. All parts arrived safely and well packed up in thick cardboard and good interior packaging. Assembly was very straightforward with good / clear instructions. All parts were good quality and fitted together well. Feels very solid and secure. Looks very attractive. My 7 year old is delighted too!!
February 19, 2023
Unprompted review
Reply from The Children's Furniture Company
Another happy customer! Please get in touch if you need any support and we hope to see you shop with us again in the future :)
A beautiful piece which lights up the…
A beautiful piece which lights up the room. The quality of manufacture is really high and looks beautiful. Very happy thanks you very much
April 9, 2023
Unprompted review
Reply from The Children's Furniture Company
Thank you for your review, we are pleased to hear you are happy with your order and we hope you shop with us again! 😊
Excellent Bed
June 9, 2023
Unprompted review
Reply from The Children's Furniture Company
We appreciate your feedback and hope to see you shop with us again! :)
Where is my refund
Sorry,but is this company laughing at me?.
Now the reply saying sorry for the bad experience...just copy and paste message.
It's 13th of June and almost a month later I'm still not having my money back.
I've made a fraudulent claim through my bank and they have until tomorrow to give me my money or I will take further action.
June 9, 2023
Unprompted review
Reply from The Children's Furniture Company
Thank you for your review. We are sorry to hear about your experience. Here at TCFC we welcome all feedback and will use this to improve our training and customer service.
Well Made and Great Value
Doing some web browsing for some new furniture I found the TCFC website. Not heard of them before but I ordered nonetheless because there was a good deal on.arrived just as expected and I built the furniture without any problems. the components were solid and I though the pain finish on the woodwork was very good indeed. I now have a happy little boy so I am please can couldn’t fault any part of the purchase
February 11, 2023
Unprompted review
Reply from The Children's Furniture Company
We offer a huge range of beds and delivery services so there is something for everyone! Glad to hear you are happy with your order :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.