Cleaning Gurus Agency LTD Reviews 

I paid the full amount, however the cleaners left having not completely cleaned my oven, needless to say it resulted in my oven been left black and unhygienic!

I know I should have posted my review sooner but have had issues with my computer!

I would give the company a 5 star review. I had bad tenants who left without cleaning the flat. I range Cleaning Gurus and they quickly arranged a date and provided a quote straightaway.
I had to change date once and change the service too after initial booking because of builder work and Christmas etc.
Cleaning Guru accomodated my needs without any issues. The quality of work is great too. They removed the stains on two mattreses and saved me buying new ones.
They are honest and hard working people who don't play you around. I am pleased I have chosen them based on their good reviews and that's why I come here to write a long review.

Not recommended.
The worst cleaning job I have experienced.

Due to arrive at 2pm, told me in the morning they couldn't come til 4pm but then showed up at 4.45pm. This was an extremely expensive clean, £30 an hour for two cleaners plus the charge paid to Cleaning Gurus and a lot of parts of the flat were still dusty at the end. They couldn't be bothered to lift things up and clean under them & an entire wall of floor to ceiling shelves which were empty had been missed. Disappointed

Nightmare.

Due at 08.30 turned up at 11.20am 2 people not 5.

They looked around doubled their quote and sat outside smoking. I rejected the quote and I was then bombarded with reasons why I would not get my deposit back.

Avoid at all costs - I preferred to pay twice as much for emergency cleaning but would but give them anything.

Best cleaners I have had. I never have to correct them and I love the cleaning products they use in my house. Would definetly recommend.

I had my house cleaned the other week, I’m so happy with how well it was done definitely will be using cleaning gurus indefinitely. Very happy! Please come back soon. ☺️☺️☺️ x

Avoid at all costs!
Terrible experience using Cleaning Gurus. All the cleaners provided by them did an inconsistent and unsatisfactory job every time. Every session there would be at least one thing missed and normally more. One time they didn't even mop the house and it's all wooden floors! Despite sending our list of what needed to be done countless times to the organisation and even printing it out for the cleaners they seemingly ignored it and nothing ever improved. In addition, in just 5 months we had a turnover of 3 cleaners as they kept having to 'go back to their home country for family emergencies' according to management. Despicable service and then when we left, they tried to hold me to ransom by refusing to process the cancellation of our future cleaning services till their final invoice (for a clean where it was not done to satisfaction yet again! was processed). Terrible company, avoid at all costs.

Every clean we have had from Cleaning Gurus has been average, when you comment on it afterwards, there is never any comment and they say that is the standard of the clean. 3 times in a row now, I have had a cleaner cancel 2 days before they are due to come with no solution or help for an alternative cleaner, leaving childcare and work rearrangements to accommodate them wasted! Would not recommend them at all.

BEWARE! Unreliable and unprofessional. Did not turn up or contact me to say they were not coming when I was a new customer offering regular work for them. When I contacted the company they told me the cleaner was in hospital (really?!). No apology. No offer of an alternative. There are better cleaning companies out there - my advice would be to steer clear of this bunch of clowns.

Cleaning Gurus were fantastic, I needed my new empty flat cleaned as soon as possible because it was too dirty for my baby, and they got back to me extremely quickly with a great competitive price. They could fit me in within two days and the cleaning service was thorough, friendly and efficient. I would definitely use them again and would recommend them to anyone.

They didn't wash floors, clean inside soap drawer of washing machine, fully clean inside of oven, left toilet seat dirty.
They were paid in full, but wouldn't return to finish job.

Totally unimpressed, wouldn't use them again

I have be using Cleaning Gurus for 5 years now and have never been let down. We have had a few cleaners all hard working, trustworthy and friendly. I wouldn't hesitate to recommend them.

I booked an end of tenancy cleaning for my 2 bed flat a weeks ago. The cleaning team was run by a gentleman caller Atanas. There were in total 4 people working for 2 hours in the flat. Unfortunately I wasn't able to do a hand over at the same day due to health reasons. I trusted the team to leave the flat in an acceptable condition. Once recovered I went to the flat and discovered that there were still loads of big pieces of paper/dirt left from the move on the floor. The corners of the floor were full of dust and worst was that the shower was nearly untouched. The shower glass door was full of dirt from dried water marks. I reported this to the company and it look a couple of days until they send someone to do the re-cleaning but they eventually didi it.

I started using Cleaning Gurus for a two weekly clean from October. The current cleaner Seher who has just started cleaning my house is really good. She leaves the house in a very clean state, she is also very quick and efficient. Cleaning Gurus are very responsive at any day and time during the week and always follow up to find out how the sessions went. I'm very pleased with their service! I would highly recommend Cleaning Gurus.

The deep cleaning team lives up with their name as my flat was restored to its shining state. I would recommend them to any of those who look for a refresh to their interior after a period of none-regular cleaning.

I have just started using Cleaning Gurus. The lady who came to our house, Marinka, is excellent! She is friendly and has lots of energy to do a proper and thorough job. She has attention to detail and leaves the place sparkling clean. Will definitely carry on with Marinka.

Good job done well on time at price agreed