The Curtain Shop Reviews 

319
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Poor communication both by phone and or email. I called 3 times and left 3 messages for this consumer to call me back about my order. No returned messages. 4th call someone answers and said they never... See more

Rated 5 out of 5 stars

I absolutely love my new curtains. I purchased the "SIMPLICITY" style curtains in the natural color-72 inch length-no valance. The curtains are beautiful--very simple in style which is what I was loo... See more

Rated 5 out of 5 stars

These curtains are a perfect thick cotton country style curtain. The colorful flower pattern is as beautiful as pictured in description. They are high quality, well made curtains that I believe will... See more

Rated 5 out of 5 stars

I love my curtains, custom made pinch pleated sheers. I found this company through a search. At first I emailed this company, received a prompt response. Debra mailed me and mailed several samples f... See more

Company details

  1. Home & Garden

Information provided by various external sources

For a fabulous selection of affordable window curtains, valances, drapes and bedding head to TheCurtainShop.com.


Contact info

3.6

Average

TrustScore 3.5 out of 5

319 reviews

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3.6

All reviews

(319)

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Rated 5 out of 5 stars

Amazing curtains

I'm in Massachusetts and happened to come across the curtain shop of N.C. i ordered 5 curtains just as COVID19 started to shut everything down i was able to place my order with these wonder people even though i had to wait 6 weeks for the curtains to be shipped it was so worth the wait..super quality, amazing customer service, and i will buy all my curtains from this great shop.

October 21, 2020
Unprompted review
Rated 4 out of 5 stars

I ordered beautiful curtains in…

I ordered beautiful curtains in September. I received them , and was very pleased with the quality. I ordered four and three had back tabs. I called the shop and spoke with representative, she promptly mailed a replacement. I am very pleased with my purchase.

October 21, 2020
Rated 5 out of 5 stars

Was very happy with purchase

Was very happy with purchase. Recieved item quickly in the mail. Was very good quality. Was happy to find the item I needed with it being an odd length. Would recommend this company.

October 14, 2020
Rated 1 out of 5 stars

Very rude on the phone

Very rude on the phone, and not the first time, trying to explain to what I wanted to order and yes they were the wrong curtains, but I’d rather keep them than deal with someone that ignorant again 😡

October 14, 2020
Rated 5 out of 5 stars

Awesome service

The Curtain Shop was recommended by an interior decorator, and it delivered! Had exactly what I needed, and the items arrived in just a few days. Awesome service!

October 14, 2020
Rated 5 out of 5 stars

Quick delivery!

Quick delivery!! The curtains are great quality and are EXACTLY as described!
I am very happy with my purchases and will shop there again.

October 14, 2020
Rated 3 out of 5 stars

Shipping took a long time

Shipping took a long time.
Sent an email to customer service about the curtains I wanted to order never received a reply.
Also tried calling customer service no one answered.
I do love the curtains.

October 14, 2020
Rated 5 out of 5 stars

Extremely Satisfied

I am extremely happy with the swag valances. They are very well made, and they look beautiful on my windows. I placed two separate orders, and I received excellent customer service. both times. Deborah was the name of the person that took my orders. She was friendly, helpful, and answered all of my questions. Both of my orders arrived right on time as promised. I would not hesitate to order from this company again.

August 22, 2020
Unprompted review

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