Poor communication both by phone and or email. I called 3 times and left 3 messages for this consumer to call me back about my order. No returned messages. 4th call someone answers and said they never... See more
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See what reviewers are saying
I absolutely love my new curtains. I purchased the "SIMPLICITY" style curtains in the natural color-72 inch length-no valance. The curtains are beautiful--very simple in style which is what I was loo... See more
These curtains are a perfect thick cotton country style curtain. The colorful flower pattern is as beautiful as pictured in description. They are high quality, well made curtains that I believe will... See more
I love my curtains, custom made pinch pleated sheers. I found this company through a search. At first I emailed this company, received a prompt response. Debra mailed me and mailed several samples f... See more
Company details
Information provided by various external sources
For a fabulous selection of affordable window curtains, valances, drapes and bedding head to TheCurtainShop.com.
Contact info
27610, Raleigh, United States
- 866-886-3632
- cshop@nc.rr.com
- www.thecurtainshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing curtains
I'm in Massachusetts and happened to come across the curtain shop of N.C. i ordered 5 curtains just as COVID19 started to shut everything down i was able to place my order with these wonder people even though i had to wait 6 weeks for the curtains to be shipped it was so worth the wait..super quality, amazing customer service, and i will buy all my curtains from this great shop.
I ordered beautiful curtains in…
I ordered beautiful curtains in September. I received them , and was very pleased with the quality. I ordered four and three had back tabs. I called the shop and spoke with representative, she promptly mailed a replacement. I am very pleased with my purchase.
Needed an out of stock curtain and…
Needed an out of stock curtain and their staff found their last one and rushed it out to us. Very helpful
Beautiful Lace Curtains for a good…
Beautiful Lace Curtains for a good price.
Fast Shipping!
Great service with quick and careful…
Great service with quick and careful shipment. The rods arrived in perfect condition and look perfect.
Well described on the internet and…
Well described on the internet and customer service was friendly and helpful
Was very happy with purchase
Was very happy with purchase. Recieved item quickly in the mail. Was very good quality. Was happy to find the item I needed with it being an odd length. Would recommend this company.
Very rude on the phone
Very rude on the phone, and not the first time, trying to explain to what I wanted to order and yes they were the wrong curtains, but I’d rather keep them than deal with someone that ignorant again 😡
Awesome service
The Curtain Shop was recommended by an interior decorator, and it delivered! Had exactly what I needed, and the items arrived in just a few days. Awesome service!
No customer service
First order arrived with wrong size items. Contacted shop three days ago for exchange and have no response
Quick delivery!
Quick delivery!! The curtains are great quality and are EXACTLY as described!
I am very happy with my purchases and will shop there again.
Shipping took a long time
Shipping took a long time.
Sent an email to customer service about the curtains I wanted to order never received a reply.
Also tried calling customer service no one answered.
I do love the curtains.
The website was easy to work with and…we love the new curtains
The website was easy to work with and the order came to our house promptly. When I needed to call to confirm the staff was very helpful.
Great customer service-super helpful!
Extremely Satisfied
I am extremely happy with the swag valances. They are very well made, and they look beautiful on my windows. I placed two separate orders, and I received excellent customer service. both times. Deborah was the name of the person that took my orders. She was friendly, helpful, and answered all of my questions. Both of my orders arrived right on time as promised. I would not hesitate to order from this company again.
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