Poor communication both by phone and or email. I called 3 times and left 3 messages for this consumer to call me back about my order. No returned messages. 4th call someone answers and said they never... See more
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See what reviewers are saying
I absolutely love my new curtains. I purchased the "SIMPLICITY" style curtains in the natural color-72 inch length-no valance. The curtains are beautiful--very simple in style which is what I was loo... See more
These curtains are a perfect thick cotton country style curtain. The colorful flower pattern is as beautiful as pictured in description. They are high quality, well made curtains that I believe will... See more
I love my curtains, custom made pinch pleated sheers. I found this company through a search. At first I emailed this company, received a prompt response. Debra mailed me and mailed several samples f... See more
Company details
Information provided by various external sources
For a fabulous selection of affordable window curtains, valances, drapes and bedding head to TheCurtainShop.com.
Contact info
27610, Raleigh, United States
- 866-886-3632
- cshop@nc.rr.com
- www.thecurtainshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Loved the curtains
Loved the curtains, in fact, ordered another set for my dining room. Excellent service. Had the opportunity to call and spoke directly to a courteous, helpful person. Order arrived in a timely manner. Would definitely order from them again.
I looove the material quality and…
I looove the material quality and color! Wish you had another pair. However, there were a few tiny holes before the are where the hooks go in. Holes about the size of a large safety pin. But no worries! Thank you.
Received exactly what I was looking for…
Received exactly what I was looking for and I couldn't find anywhere else and happy that it came in perfect condition in and a very timely manner
Very Nice
Lovely, well made curtains. Not stiff, hang nicely. The top gathering gives them a polished drape-like look without pins. They Remind me of lace curtains my grandmother had. Very pleased.
Beautiful
I am very happy with the look of these curtains. I am using them on French doors, and they give the right amount of privacy with still letting light in.
Poor customer service
My order was delayed beyond the expected delivery time. I phoned twice to request the status. Both times I was informed the delay was due to COVID. I asked for a specific update on my order. One rep said she could not provide that update and asked if I wanted to cancel. The second promised to call me back with an update. She never did.
My order did arrive eventually but I will not order from you again.
Make your home beautiful inside
Very nice curtains that are well made to make your living room, bed room. den, dinning room ect enhance the beauty of the room.
Love my new curtains
Love my new curtains. Going for the English Cottage look, and they worked perfectly.
Poor quality and poor customer service
Poor quality and poor customer service. The curtains I purchased were very poor quality and several were stained. They were on clearance so could not be returned. I emailed the company and my email was ignored. I would never recommend them.
The curtains are beautiful and high…
The curtains are beautiful and high quality! Thanks
HORRIBLE SERVICE
I ordered $500+ of items on 06-13 (which was immediately taken out of my account). Recieved an email confirmation stating it would be "shipped in 2-3 weeks". I have sent two emails (4 weeks after order) asking the status and still haven't received a response or my order. I have tried to call and the number goes to some advertising thing offering hearing aids, insurance, all kinds of things. I will NEVER order from this company again!! HORRIBLE CUSTOMER SERVICE!!
The product was exactly as described…
The product was exactly as described and as it looked in the picture,plus it arrived within a couple of days of placing the order.They look great!
Love the outdoor curtain rod
Love the outdoor curtain rod, decided to buy for my bathroom shower, so no rusting. Fast shipment as well.
I never received the product
I never received the product. How can I review this when the product never arrived?
Very happy with my order
Customer Service was extremely helpful, my grommet curtains and rod were shipped promptly and I am very pleased with the quality. I would order from The Curtain Shop again.
Unfortunately
Unfortunately, I have not received my product. We believe it has been lost in transit as it cannot be traced, even with the tracking number.
However, the vendor is/will give me full credit
which I appreciate.
Therefore, I gave a 5 Star rating.
Ordered curtains for kitchen ~ exactly…
Ordered curtains for kitchen ~ exactly what I wanted! Adorable.
Beautiful material
Beautiful material. I re-purposed it as two panels for small windows. Material easy to cut and sew. It did not stretch or sag
Amazing shopping experience
Amazing shopping experience. They had curtains I couldn't find anywhere else on the internet. I am satisfied and will be shopping here again!
45 inch curtains
It's so hard to find 100% cotton, 45 inch curtains. So happy I found them at Curtain Shop and very pleased with the purchase and quality.
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