The DC Group UK Reviews 

147
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its expertise, efficiency, and professional service, noting that issues are resolved thoroughly and effectively. Many highlight the staff's professionalism, politeness, and caring approach, with engineers often going above and beyond to provide support and clear explanations. Consumers appreciate the company's reliability, with services completed on time and to a high standard, leading to long-term peace of mind. Reviewers commend the clear communication and dedication to customer satisfaction.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the professionalism and... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today was a g8t day 👏 Troy A and Karl completed my leaking Kitchen sink fault ....the completion included fitting a new mixer tap and rectifying some issues. Im referring to the Team as "Ace10" very... See more

Rated 5 out of 5 stars

My Atag boiler has just been serviced by DC Group for the second time. Since the boiler was first serviced by them a year ago I've had zero problems with my central heating, such a relief when compare... See more

Rated 5 out of 5 stars

I cannot recommend The DC Group UK highly enough. I dealt with Divyesh Chotai, who provided truly exceptional care throughout the entire process. He didn’t just treat me like another job; he took hi... See more

Rated 5 out of 5 stars

I had a boiler relocation and upgrade job carried out by DC. They were great - they sent out their top engineer to look at the job beforehand so we got all the details right from the start. The job wa... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Company
  4. Gasfitter
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Working across Essex & London, The DC Group was created to offer a trustworthy & reliable service with an incredibly high standard of work at a competitive price. We are a Family Business covering a variety of trades. Our Gas Safe register number is 625817. We carry out all Domestic Work including: Boiler Installations, Service, Breakdown & Repairs, Power Flushing & All Plumbing Installations. All of our set prices are fixed and have no hidden costs. The Dc Group Where Gas Safety Matters!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(147)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to the DC group

So we had a massive leak that blew up our boiler, we had guys quoting extravagantly as they knew we need to get the work done ASAP.
We DC group came out they were fairly priced, Covid safe and efficient.
Thanks DC group

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Superb company

Dee is superb.
We had a blockage in our boiler and he came out in the evening and fixed it until we had hot water running throughout the house. He was here hours and no complaints.
We initially found Dee when we first bought our house is 2018 and have used him ever since. I would highly recommend him for any job. He is very reasonably priced and is always informative.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

My boiler was perfectly

My boiler was perfectly, the price was good with the level of job done, time keeping and efficient worker. Very tidy and reliable. I will recommend again and again. So happy I gave the job to him when I was looking for someone to do my job for me and recently done my gas cooker installation. Very perfect.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

I enquired about a boiler and tank…

I enquired about a boiler and tank service. Dee called me back and quoted me over the phone than reconfirmed next morning through his very polite staff. I booked it on the basis that the price was competitive, but the overall customer service impression that it left me with. Dee turned up on time, explained everything and did a few extra bits also. All was done in good time. Very thorough and I would definitely recommend the team.

May 10, 2021
Rated 5 out of 5 stars

Broken boiler

DEE The engineer was very professional and knowledgable.The boiler wasn't working because of the electricity .but instead he made it possible for me to get heating and hot water before he left..would definitely hire again!

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Have used the DC group before and as…

Have used the DC group before and as previous, arranging to get the work done was simple and easy. Both Dee and Tina were absolutely brilliant and the engineer was professional, courteous and friendly. Would definitely recommend.

March 18, 2021
Rated 4 out of 5 stars

A very thorough and professional…

A very thorough and professional approach to the job which required multiple visits. Professionally responsive to additional queries/issues that arose during the engagement. I will certainly recommend and use for future jobs.

February 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, Friendly and professional

Great service. Friendly and professional. Divyesh arrived on time and after checking my Vaillant boiler, which had stopped heating water, he identified the fault and recommended a repair. Explained the problem, the part to buy and how much the part and the whole job would cost. Div obviously cares about what he does, and he even did extra work for me refilling my old Magna Clean without added cost.
I'm very pleased and would definitely use his services in the future. Highly recommended.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Dee can do it…

Following the failure of two engineers who were unable to identify the problem with my boiler. I contacted Dee and gave him some details of the problem. Dee came early the following morning, did some tests and immediately came the conclusion it was not the boiler but the system controls. Unlike the others before him. He put the boiler on hey presto job done. A experienced engineer.
I shall use him to put a new bathroom in

,

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

DC Group provide a very professional…

DC Group provide a very professional service. A year ago they installed a new boiler for me and it has been working amazingly. Last week I had my annual service and the engineer did a good job of explaining what he was doing and why the actions are necessary to the effectiveness of the boiler. I would recommend them highly.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I employed the services of the DC Group back in September to fix a temperamental boiler. Dee and the team in the office provided a really excellent service. They were punctual, honest, communicated thoroughly and clearly throughout the job (very useful as I was not on site) and even when the boiler had to be replaced their prices were fair. I would recommend them to anyone without hesitation and feel that I have found a firm I can continue to work with.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly service

Friendly service with quick fix of my boiler! Would recommend to anyone! Thanks DC Group, life saver.

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great company!

Professional, effecient & quality are three words that come to mind when I think of the DC group.

I will definately recommend this firm to my wider network, regarding their property maintenance requirements.

October 1, 2020
Unprompted review

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