Our first time visiting The Designer Rooms & won't be our last. Gorgeous range of furniture to suit all tastes. Staff were on hand if required & we didn't feel pressured into making our purchase. C... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received our sofas today. Excellent service from start to finish, sofas are gorgeous and very comfortable. We have purchased several items from designer rooms including our last suite. Sales person ca... See more
We have visited the showroom at Livingston a few times and are always greeted warmly, but not overwhelmed. The shop is always clean and well layed out. We finally decided on a purchase today and Miche... See more
Store staff were very helpful and friendly. Lorraine has great product knowledge and was able to answer any queries we had and offered plenty of options to allow us to choose what was right for us. L... See more
Company details
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Contact info
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just to say was delighted with my…
Just to say was delighted with my living room furniture.. Craig and Frazer worked extremely well..assembled furniture quickly..put it exactly where I wanted it placed...5* for all at the designer rooms...at getting my order to me..
Will recommend company and sales team and the boys Frazer and Craig. ... happy 😊😊
July 7, 2026
Unprompted review
Great service and great products
Great service and great products. Lorraine and the team from prestwick branch helped sort an issue with
a bed that I had ordered las year
We loved it so much we are back odering another mattress for the spare room!
Thanks again
July 7, 2026
Was 5 stars from start to finish
Was 5 stars from start to finish ordered coffee table and side table was told 10 to 11 weeks delivery ordered 01 06 26 came on 06 07 26 said between 12 pm and 6pm came 1145 phoned 30 mins before guys assembled both tables everything went without a hitch
July 6, 2026
Unprompted review
Great as always - Lesley is a true asset to Designer Rooms
Bought a new entire bedroom furniture collection today from the lovely Lesley. As always, Lesley was incredibly helpful and friendly, and even as a long-standing returning customer, every time it feels like the first encounter as every effort is made to accommodate you no matter how familiar and regular you are at the store. Lesley is a true asset to the company and one of the major reasons I return time and time again!
July 6, 2026
Delighted with the service from Denise…
Delighted with the service from Denise helping us choose our living room furniture, very professional & process from start to finish fantastic
July 6, 2026
Unprompted review
My husband Stephen & I spoke to James…
My husband Stephen & I spoke to James while in the store & he was brilliant. James was very helpful & lovely. This was the 1st time we had visited the Braehead Store & I'm sure it won't be the last.
July 6, 2026
Saitai was very helpful
July 5, 2026
Very good two look around and plenty to…
Very good two look around and plenty to see with out being hassled and found what we’re looking for
July 5, 2026
Saira was helpful and pleasant.thanks…
Saira was helpful and pleasant.thanks Danny McGeachy.
July 5, 2026
Unprompted review
Always great customer service with…
Always great customer service with modern furniture at affordable prices.
July 5, 2026
So friendly and helpful
July 4, 2026
Really lovely new showroom in…
Really lovely new showroom in Kilmarnock. Customer service was really good from Jason.
July 5, 2026
Staff are excellent
Staff are excellent. Their customer service is great. Wouldn’t hesitate to recommend. Absolutely beautiful stock !!
July 2, 2026
Saira at Brahead very friendly and…
Saira at Brahead very friendly and Helpfull4
July 3, 2026
Unprompted review
The product looked good quality and…
The product looked good quality and value for money. The store assistant Lorraine was very helpful, not pushy but got the deal done!
July 4, 2026
Fabulous customer service
Fabulous customer service. Very patient for an undecided customer. Thank you Jason
July 4, 2026
Amazing experience staff were very…
Amazing experience staff were very friendly and helpful and the stuff was lovely
July 4, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.