The Drone Worx Reviews 

493
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very pleased to have found this company. Booking in the drone repair was straightforward with good communication throughout. This extended to the repair itself, keeping one informed as to what was b... See more

Rated 5 out of 5 stars

Fantastic customer support! and very quick to fix/dispatch the repaired drone. Always in contact and ready to answer any questions, every update of the repair was emailed to me, would definant... See more

Rated 5 out of 5 stars

Spot on service. I'm new to this drone malarkey. I was gifted a drone that had been sat in a loft for many years with bits missing. After collecting cables, battery charger, batteries etc... See more

Rated 5 out of 5 stars

My phantom 4 had charging problems didn't quite know what to do so I Google and came across the drone worx sent an email saying my problem they sent me a label to send to them .the guys are very he... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Drone worx is changing the Drone industry in both the hobby aspect, commercial and competitive. By specializing in these fields we can give the best advice to our customers on what they could do to improve their machines. We aim to bring you the best product offerings direct from manufacturers Spektrum, Futaba, Turnigy, DJI, Emax, ImmersionRC, HPI-Racing, Feiyu-Tech and many more, this allows us to get direct support with any issues our customers bring to us, allowing us to get it resolved as quickly as possible, but also to bring you the latest products at the best prices. With 10 years at hobby level and 5 years commercial experience in RC we have dealt with a wide range of product, this has allowed us to choose our range of products that we feel you our customers will enjoy too! Need something remotely controlled for a specific task? Bring the problem to us and we'll do our best to prototype-to-product a system that will fill your needs, having previously designed systems for aerial photography, package delivery, security systems and unmanned surface photography equipment, we enjoy taking on a challenge and adapting something remote controlled to fit new roles. We put pride into our work to bring you a product that is built to a high standard, doing our best to make custom builds neatly presented and thoroughly tested to ensure that you get smooth operation upon receiving your item, and to make sure that it will fit the result you, as our customer, wants. Need to contact us? Get in touch through telephone, email, instant messaging or video conferencing, with us utilizing a wide range of communication methods listed on our contact us page in order to allow you to contact us one way or another. Need something quickly? Drop in, with our trade counter now open for business you can collect what you need when you need to.


Contact info

4.8

Excellent

TrustScore 5 out of 5

493 reviews

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4.8

All reviews

(493)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very pleased to have found this company!

Very pleased to have found this company. Booking in the drone repair was straightforward with good communication throughout. This extended to the repair itself, keeping one informed as to what was being done and when. Drone returned well packaged and back ‘to new’ condition. Whole process took well under 2 weeks (I didn’t avail myself of their express service). Based on this one experience, I’d feel very confident to use them again. (If necessary!). Joyfully flying again!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Drone repair company

I dropped my drone off for its first repair since buying it second hand from a friend as I found myself staying in the area. Had a chat with Ed about the possible issues and was then contacted a few days later with an estimate. Following my approval, the repair was carried out and returned to me via DPD within 8 days of me calling in and it now works better than ever! Great service and communication and nice to know I have a good team to turn to if and when needed.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended, quick turnaround and great service.



I recently had an excellent experience with Drone Worx while on holiday. After an unfortunate crash with my drone, I was unsure if I would find a reliable repair service. Thankfully, I discovered Drone Worx online and the entire process was seamless. They provided efficient service by collecting my drone, keeping me informed with updates on the repair progress, and promptly sending it back in perfect condition. The online service was so convenient, but it might be nice to have the option to speak with someone over the phone as well. Overall, I'm thrilled with their service and will definitely continue to use and recommend Drone Worx to others. Kudos to Ed and the team for making what could have been a vacation disaster into a positive experience!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Not only was the original quote very accurate, they replaced parts i didn't ask for and there was no extra charge. Return was prompt and safe using their suggested service

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

This company is a godsend!

This company is a godsend!! Being without my drone has a massive impact, every time I've used the Drone Worx, they have never let me down. They are ultra organised and keep you informed every step of the way. Thank you

May 9, 2025
Unprompted review
Rated 4 out of 5 stars

Returned in perfect order.

Sent my drone to drone worx for repair after a silly crash. The online communication was straightforward, the price for repair was reasonable, as was the time to get it back - several weeks. The work carried out was top notch and I’m back flying, albeit more carefully. I’ve just a minor gripe in that I was unable to speak with a technician via telephone - all communication is via email or text. However, I’m pleased with the work carried out and wouldn’t hesitate to use them again.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, used the drop off and return option, was kept informed of progress and what needed to be done to repair my drone, prompt and efficient payment system, All within a 3 day turnaround

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to contact, they responded quickly. Repairs were carried out quite quickly and it was returned. I would definatley recommend them.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with their work

Over the moon with their work on my drone as when I opened the box it looked like brand new.
The only thing I found that slightly let the service down was the email communications but when I rang the number they rang me back straight away.
I would definitely use their services again tho

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

I have called multiple times

I have called multiple times, left messages and completed their online form. I haven't heard a peep. If their pre sales is poor I can only guess was their customer service must be post sale.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast turnaround and the drone now works perfectly. Price of repair also quite good (when comparing with cost of a full replacement). Would recommend and use again

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Communication is very poor

Communication is very poor, when you ring them you are told they tell you they don't answer the phone but will email you when they feel like it, until you pay for your repair they may reply to your emails but once you pay they stop replying, you need to bombard them with emails until they finally do reply. Will not be using them again

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Jamie Oliver SE London

My experience with The Drone Worx couldn’t have been better. The shipping, was quick, easy and painless, the communication was very professional and courteous and the repairs that have been done were done to the highest standard. It looks brand new and flies exactly how it should. I also found that the price for the work done and the shipping to be very reasonable. I would recommend The Drone Worx to anyone who needs their drone repaired!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth professional experience

Smooth professional experience, The Drone Worx gave me a quick estimate whilst on Holiday in Portugal, then when back in UK posted the Guys my damaged controller, original estimate was very close to actual, authorised and paid, Received controller back all sorted within a couple of days, Excellent service :-)

November 6, 2024
Unprompted review

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