Very pleased to have found this company. Booking in the drone repair was straightforward with good communication throughout. This extended to the repair itself, keeping one informed as to what was b... See more
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See what reviewers are saying
Fantastic customer support! and very quick to fix/dispatch the repaired drone. Always in contact and ready to answer any questions, every update of the repair was emailed to me, would definant... See more
Spot on service. I'm new to this drone malarkey. I was gifted a drone that had been sat in a loft for many years with bits missing. After collecting cables, battery charger, batteries etc... See more
My phantom 4 had charging problems didn't quite know what to do so I Google and came across the drone worx sent an email saying my problem they sent me a label to send to them .the guys are very he... See more
Company details
Information provided by various external sources
Drone worx is changing the Drone industry in both the hobby aspect, commercial and competitive. By specializing in these fields we can give the best advice to our customers on what they could do to improve their machines. We aim to bring you the best product offerings direct from manufacturers Spektrum, Futaba, Turnigy, DJI, Emax, ImmersionRC, HPI-Racing, Feiyu-Tech and many more, this allows us to get direct support with any issues our customers bring to us, allowing us to get it resolved as quickly as possible, but also to bring you the latest products at the best prices. With 10 years at hobby level and 5 years commercial experience in RC we have dealt with a wide range of product, this has allowed us to choose our range of products that we feel you our customers will enjoy too! Need something remotely controlled for a specific task? Bring the problem to us and we'll do our best to prototype-to-product a system that will fill your needs, having previously designed systems for aerial photography, package delivery, security systems and unmanned surface photography equipment, we enjoy taking on a challenge and adapting something remote controlled to fit new roles. We put pride into our work to bring you a product that is built to a high standard, doing our best to make custom builds neatly presented and thoroughly tested to ensure that you get smooth operation upon receiving your item, and to make sure that it will fit the result you, as our customer, wants. Need to contact us? Get in touch through telephone, email, instant messaging or video conferencing, with us utilizing a wide range of communication methods listed on our contact us page in order to allow you to contact us one way or another. Need something quickly? Drop in, with our trade counter now open for business you can collect what you need when you need to.
Contact info
TDW | MIBI at Ledene Golf centre, Wood Road, WV8 1QR, Wolverhampton, United States
- 01902 213499
- info@thedroneworx.co.uk
- www.thedroneworx.co.uk
4.8
Excellent
493 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great Service
I sent my drone for repair, to be honest I thought it was unrepairable due to the extensive damage, so I was really surprised when it came back as good as new!
Really pleasant and transparent experience, I was updated regularly and repair costs were fully itemised. There was no obligation to go ahead with the repair but I thought the labour and parts costs were very reasonable. Hopefully I won’t need their assistance again, but will have no issues using the Drone Worx should the need arise!
February 28, 2023
Unprompted review
Great communication and did a great job
February 28, 2023
Unprompted review
Great service ,very helpful
February 16, 2023
Unprompted review
Did everything they said they would do…
Did everything they said they would do at the price and in the time they said they would do it. Good communication and no complaints from me. Drone happily working again.
January 16, 2023
Unprompted review
Sent two emails and no reply after a…
Sent two emails and no reply after a few weeks now (checked my spam etc). Called and got an automated message saying to email? Contacted another drone repair place and had a reply back the next day. Not sure if this place is still in business but if they are their responsiveness and customer service isn't very impressive. Not sure I'd want to drop my drone off to a place I can't communicate with.
January 16, 2023
Unprompted review
Repair of DJI Drone
Fantastico, Drone is fully Up & working, An Excellent Repair
December 29, 2022
Unprompted review
Fantastic repair company!
After a mishap with my Mini 3 Pro resulting with a broken gimbal, the team got my drone fixed with no issue and I got it back promptly. Thanks to Laurence and Edward for making everything stress free and communicating every repair step clearly!
December 1, 2022
Unprompted review
Communication was efficient
Communication was efficient, and service left me in no doubt about what I was getting was what I paid for.
Thank you
December 17, 2022
Unprompted review
Excellent service
An excellent repair was carried out on my Mavic Mini drone and every part of the mailing, diagnosis and repair process was communicated promptly and efficiently. One very happy customer.
December 15, 2022
Unprompted review
Great service and very quick to fix
Great service and very quick to fix. I would definitely use the service again. Thanks guys.
December 14, 2022
Unprompted review
Fantastic service TDW provided for me
Fantastic service TDW provided for me. Quick turn around and returned like brand new after a crash with my m3p. Professional staff who know their stuff and very easy to deal with.
100% recommend to anyone looking for a drone repair.
November 23, 2022
Unprompted review
Great communications right from the start
Great communications right from the start. Very helpful technicians who kept me up to date with everything that was going on. Fast turn around too - they must have started work on my drone the same day it arrived. And they organised the collection and delivery. Not cheap - but you get what you pay for. Excellent service. Thank you.
November 15, 2022
Unprompted review
Fast and efficient, good communications.
I needed a quick DJI manufacturer service with a swift turnaround during a period of very wet weather...
DroneWorx managed this with ease, supplied a breakdown of tests and were very communicative.
First time i'd used them after significant issues with another UK DJI service centre, who I would not recommend...
DroneWorx will now be our company go to for service and repair.
On this experience - recommended for Enterprise Drone Servicing.
November 17, 2022
Unprompted review
This service did seem a little pricey
This service did seem a little pricey, but cannot fault the service! since they did a test fight and recalibrated everything, really impressed with how quick it was :)
November 7, 2022
Unprompted review
Superb service and extremely helpful
Superb service and extremely helpful
Cannot fault them from collecting the damaged drone and returning the sane in brand new condition
November 15, 2022
Unprompted review
Very professional service and was an…
Very professional service and was an easy experience to get it repaired.
Highly recommend them.
October 25, 2022
Unprompted review
New to this drone malarkey!!
Spot on service.
I'm new to this drone malarkey.
I was gifted a drone that had been sat in a loft for many years with bits missing.
After collecting cables, battery charger, batteries etc I finally got it flying but bno image on the tablet that was supplied.
First visit to the premises, I was advised that the tablet had just 'got old', need a more up to date tablet.
Second visit was due to a 'droopy camera'... a refurbished gimbal needed.
Once gimbal returned from outworkers, a test flight was needed for a systems check, however....windy weather delayed this for a couple of days!!
Communications all throughout, package was mailed back recorded, kite all ticketey-boo....
Satisfied completely with service!!
Cheers guys!!
September 26, 2022
Unprompted review
Quick drone repair
Quick pleasant to deal with kept me updated on what was going on with the repair of the drone will be using again
September 15, 2022
Unprompted review
Brilliant place. Highly recommended
I dropped off 2 drones for repairs and one was an old phantom 2 with either a bad motor or needing new ESC board. Had them back the following week both fixed perfectly.
The communication was great, the staff were so helpful. I would definately use them again if needed.
September 20, 2022
Unprompted review
Highly recommend
Great service and communication
Kept me informed daily
Repair completed quickly and to a high level of quality
Would definitely recommend
September 28, 2022
Unprompted review
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