I've ordered from this company over 5 times now never had a single issue .items arrive super quickly in great condition well but not over packaged .Products are good quality function well and last a d... See more
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Company details
Information provided by various external sources
We are a UK company who specialise in supplying quality brushes, brooms and dustpans direct to the consumer and also to the trade and via various distribution networks.
Contact info
11-17 Enterprise Way, Thornton Rd Ind Est, YO18 7NA, Pickering, United Kingdom
- 01751 472202 opt2
- mail@thedustpanandbrushstore.co.uk
- www.thedustpanandbrushstore.co.uk
Replied to 87% of negative reviews
Typically replies within 48 hours
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I've ordered from this company over 5…
I've ordered from this company over 5 times now never had a single issue .items arrive super quickly in great condition well but not over packaged .Products are good quality function well and last a decent amount of time .happy to recommend to anyone
Broom handle
Broom handle - product description and specification on website and ebay were inaccurate. 22/23mm turned out to be 24/25mm. Initial response from the company was unhelpful until I referred them to their own website and Ebay listing. They seemed to think it was my fault and threw the burden of return and refund on to me for their misleading adverts/order form. In their favour, delivery was fast and efficient - just wrong

Reply from The Dustpan and Brush Store
Just ordered the Flash mop covers
Just ordered the Flash mop covers - fab idea! Will save me a fortune on wipes and better for the environment! Thank you so much!
WOW!
The quality of the product was much better than the traditional mop with wooden handle and the result was a much drier finish and lovely clean floor. Thank you and after trying most of the different types of mops and pads I am sticking with yours. Thank you!
Brilliant Easy Grip sponge cleaning…
Brilliant Easy Grip sponge cleaning set. I ordered this via Amazon, I have used electric sponge cleaners in the past and they are actually not as strong or easy to manouvre! These are brilliant, you get a handle which attaches to 3 cleaning sponges and they are large but small enough to cover corners and difficult angles in the bathroom or kitchen. I love them and cleaning the bath is significantly easier.
Soo good to buy something British
Soo good to buy something British, as soon as I opened it I could see the quality, very well wrapped very easy to put together ( &I am eighty) , plus fast delivery, I rarely rate products but I certainly rate this firm.
Patricia Merthyr Tydfil
Just received my bathroom cleaning set…
Just received my bathroom cleaning set but the head slides in but won't lock please advise

Reply from The Dustpan and Brush Store
Just recieved my long handled dustpan…
Just recieved my long handled dustpan and brush set. It is well made, easy to assemble with clear instructions.
It is is comfitable to use, without bending!
Product delivered on time.
Quality is good
I haven't used the dustpan and brush or brooms yet but they do seem excellent quality. Good to have a metal dustpan
I ordered Dry Floor Cleaning Wipes for…
I ordered Dry Floor Cleaning Wipes for Static Floor Mops from this company via B&Q. They are just as good if not better than Flash dry wipes and are slightly bigger. This is my second order which was despatched using Evri who I cannot fault. Kept up to date re free very fast delivery. I will be back. Thank you.
Excellent service and products
Excellent service and products - I have ordered many times with The Dustpan and Brush Store and their products are so practical and unique and the service is exceptional. Ordering is easy and deliveries are so quick and organised, I cannot speak highly enough of this customer and staff! Superb.
Avoid! They use EVRI for delivery.
Avoid this seller. Seller uses EVRI and when EVRI don't deliver the company is unwilling to help. I ordered from the seller on 2nd March and seller allegedly dispatched the item the same day. EVRI tracking shows they received the item on Thursday 5th. Item has remained at the delivery hub ever since. Seller keeps apologising thinking that this will solve the problem. Seller needs to realise apologising only aggravates the problem. This company should be avoided until they change courier.

Reply from The Dustpan and Brush Store
Great product and good service
I bought their general purpose cleaning brush on recommendation of ChatGPT. (It was refreshing that an ai model didn’t just link me to Amazon for once!) because I needed to get rid of tiny specks of embedded fluff in my rug which a hoover had been unable to deal with. The brush had bristles made of a rubber type material that were firm and dealt with the problem brilliantly where other brushes had failed. It also was gentle enough on the rug that it didn’t damage it. The product was also very good value and delivery was good and it came when expected. Seems like a very good company.
Hard bristle long handle brush…
Hard bristle long handle brush purchased £9.97 for cleaning garden path/patio. Perfect for the job.
Great environmental friendly product…
Great environmental friendly product very functional and better than my last plastic brush
Will recommend highly
Quick delivery
Good quality
great product and service
Good for small spaces Shepherd’s hut
I have a shepherd’s hut and needed a collapsible broom so I can store it out of sight. It is perfect, easily disassembled and just the ticket for a small space. Thank you!
Good quality dustpan and brush set
Good quality dustpan and brush set. Easy to put together, robust and does the job well with an angled brush for awkward spots. Arrived super quickly. Would use this company again.
No more dirty tiles
Struggled for ages to clean my tiled floors dirty grout and hard to reach divets The Angled Grout Brush with its extended handle is a revelation super easy to use and the results were fantastic a superb buy and excellent value highly recommend
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