Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion bee... See more
Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I n... See more
I’ve been a return customer at The Fan Cave Memorabilia for a while now, and every experience has been spot on. Andy has helped me on several occasions, and his customer service is consistently exc... See more
Company details
- Sports Memorabilia Store
- Collectibles Store
- Corporate Gift Supplier
- Gift Shop
- Soccer Store
- Wood Frame Supplier
About The Fan Cave Memorabilia
Written by the company
One of the UKs leading memorabilia companies, working exclusively with the worlds leading star from Football, Boxing, TV and Film.
Why buy from The Fan Cave?The Fan Cave prides itself on reputation and authenticity. In a modern world where opportunity can lead unscrupulous individuals to sell fake products at auctions and online auction sites, we strive to provide the best authenticity.
How do we acquire our signatures?We hold private paid signings with a wide array of individuals across the sport, music, TV and film industries. We also work with Football league and Premier league clubs to ensure we can provide the best products.
We do work with a very small amount of trusted memorabilia dealers whose reputation surpasses them to ensure that we can provide a wider range of authentic products. These individuals have the best reputations in the UK and all autographs are gained in person or at private paid signings.
Contact info
20 Gander Lane, s43 4pz, Sheffield, United Kingdom
- 0345 556 4111
- customerservice@redtooth.co.uk
- www.thefancavememorabilia.co.uk
4.7
Excellent
535 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy
Your sales assistant Andy went over and above to arrange early delivery to your store and call us when it was available for collection
Thanks Andy
July 5, 2024
Really fast turn around
June 19, 2024
Brought a phil Foden signed England…
Brought a phil Foden signed England shirt great 5 star 🌟 service and delivery
June 20, 2024
Top quality framing and product all…
Top quality framing and product all delivered in damage proof packaging. Very happy! A fantastic bit of memorabilia - high quality framing & certificate of authentication.
June 17, 2024
Unprompted review
Staff were really helpful with my…
Staff were really helpful with my enquiry. Ordering was quick and simple over the telephone and a relatively quick delivery.
May 30, 2024
Signed memorabilia
Received my order quickly.
Enjoy visiting the shop in Meadowhall.
Know I’m buying authentic memorabilia
May 28, 2024
Ashoka autograph
Never had any issues at Fan Cave lovely service and lovely staff I'm sorry it's been so long since I last visited.
May 27, 2024
Fab footie shirt framing
Friendly staff, good comms about progress when phoned to check, beautifully framed, securely wrapped on collection, love the finished item. Would use Fancave again. Thank you.
May 3, 2024
A+ transaction
A+ transaction. Framed signed photo was package well for shipping to USA and received it very promptly. Would buy from again, thank you!
May 7, 2024
Very helpful member of staff…
Very helpful member of staff unfortunately can’t remember his name but definitely will use the fan cave in the future
April 4, 2024
Excellent customer service
Excellent customer service! I will certainly buy from The Fan Cave in the future!
April 9, 2024
Great pieces
I have 7 pieces from Fancave so far. The pieces are high quality and I am very happy with them. Andy is always happy to go above and beyond when helping with enquiries. I shall be purchasing again in the future!
April 20, 2024
Unprompted review
Love staff at your shop
March 20, 2024
Rocky 4 Signed Canvas.
Recently purchased a multi signed Rocky 4 canvas from the Fan Cave and as always both the service and quality of the piece were superb! I usually deal with Andy at the Fan Cave who has always been most accomodating while demonstrating exceptional knowledge of both the signatures and the display processes they use. I will certainly be buying more pieces in the near future!
March 28, 2024
Unprompted review
A great place for sign pictures and the…
A great place for sign pictures and the staff well knowledgeable on the sign pictures
March 23, 2024
Over a week delivery and still sat here…
Over a week delivery and still sat here waiting. Supposed to be 2:10-4:10 today and still no sign.
Never buy from here again. Nearly £1500 and cant get a delivery sorted !!
April 5, 2024
Unprompted review
Reply from The Fan Cave Memorabilia
Good afternoon Stan, thank you for your review. We don’t seem to have any record of your order with us? Can you please email our CS team: customerservice@fancavegroup.co.uk and we can confirm the order details on our system. As you may have left us a harmful review instead of the company it was meant for.
Many thanks.
Update - we have not had any order for £1500 from Stan Yeardley. All orders in the last 12 days have delivered successfully. This is a false review intended to harm our reputation. Please be assured this is not a genuine experience from our company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.