The Fare Masters Reviews 

If I could give a negative 10, I would. Do not trust this company. Disputing charges they gave a blind woman, I clean for. Over 1500.00 in charges, and to top it of the cost of a flighy and a so called chaffuer for 986.96. Will be calling BBB on this company

I'm usually very careful with scammers, but these guys were able to convince me. I called Delta Airlines 1800 number and somehow the call went to these guys. I did not doubt for a sec that I was not talking with Delta. They helped me fix my cancelled flight and charged me $300. Luckily I was able to identify the fraud as the email came from t.delta.com. I called Delta and opened up an investigation. Also, blocked my credit card. I also protected my ticket so they cannot cancel it.
I wonder how they are able to hack the 1800 number.

SCAM!! DO NOT BELIEVE THEM AND HANG UP. I was on the Delta website having an issue booking a flight receiving a message stating my card had failed. After receiving this message numerous times I searched the site to find a phone number where I could speak with someone the number that was on the site was 1-800-221-1212. I spoke with a gentleman by the name of Vin, he said there was an issue with the website and the flight prices were changing and that he could take the reservation for me asked for all of my information which I unfortunately gave him then told me the price has gone up $200 that I would get an email That I would need to click a confirmation link and that I may get a message from my bank and that I should reply. Yes to authorize the payment. Thankfully I did not do that. I did not feel comfortable. It did not seem right that the price went up $200 , once I received the email I did not feel comfortable confirming it my bank had already put a fraud alert on my card. I received two text messages requesting that I confirm the email and allow my bank to process the payment and then called me back when I told him I did not authorize the transaction. He proceeded to argue with me and asked me why would he be calling me and verifying all of this information, if he wasn’t legitimate I questioned him some more and he hung up on me. Text message below
Hi Ms. Xxxxx Your request is on a hold as unable to process your tickets through your card , kindly call your bank or if you are getting any message or email from visa kindly reply yes and call us back to confirm your tickets ! Regards Vin
Hope this helps someone else,

This company is 100% a scam. I don't know how they take over/reroute valid calls to them but they stole and lied my 80 year old mother. She called to make a reservation with Southwest and got this company instead. She gave them her information for a flight credit over almost $250 for a RT flight. They gave her a very high rate and when she said no they haggled her down and she agreed to pay an additional $160 on top of the flight credit. She gave them all her information. Then they had her respond to an email stating she would agree to the charge. When she did so they sent her a bogus confirming number. When I researched it and called the real Southwest, not surprisingly there was no reservation found. Also the same flights were available to be booked for $164 in total!! However, when we went to book the credit was gone. I contacted the company in 3 ways (phone, email and chat). I was hung up on via phone. Chat never responded. Emails were rejected by the mailboxes daemon that the email addresses were directly pulled from the Contact Us section of the faremaster.com website. We were able to put in a complaint with the credit card company but Southwest was unable to refund the used credit. So she is still out $251. Please use your judgment when something sounds like a scam. She said the representative Aiden was very angry with her when she asked questions.

Slightly after midnight Nov 23, 2022 I GOOGLED and dialed the number for SOUTHWEST AIRLINES . When I asked if this was Southwest Airlines, Benjamin Austin said "yes" that he was with Southwest and he could help me. (He wasn't, but I believed him.) Just minutes prior I had been approved online on the Southwest site for a Southwest Rapid Rewards Visa and used it to book my 1st flight. I wanted to book further legs of my trip with it however ONLY the last digits appeared on my ticket confirmation. The actual card was to be mailed to my USA address ( my friend's home) ; I was still in Israel prior to flying to the USA. I requested this agent go to the Southwest Records and retrieve the number from my confirmed reservation.FIRST RED FLAG: He asked for my reservation code and then said my flight was CANCELLED. I asked how that could be since it was JUST booked AND confirmed. He replied, "that happens sometimes,I will get you another flight, but you will need to use an alternate card since we cannot retrieve the Southhwest Card in our system." He then proceeded to get me another flight to the same destination for $100 dollars more at a better time with less layover. He was able to use the same confirmation code as the original.(Note: obviously even an non-Southwest agent can change flight numbers and payment method.) To my way of thinking that validated his affiliation with Southwest. When it came time to open the e-mail with the proposed flight there were multiple misspellings including my last name in the email heading. He said I should read through the whole thing for spelling problems, which I did and told him about them. He said that IF my (intentionally) misspelled name is in the subject line,it's okay, but to please check the spelling on the actual ticket. The hitch/anomally was that I had to click 'I ACCEPT' before the ticketing part could be opened & seen, which was a trap. He led me to believe I was just doing a spellcheck, not making a purchase. 2nd RED Flag: At one point he had difficulty getting the charge to be accepted by my banking institution. He kept asking me "Is your bank sending you a message?" and tried three times. I started to feel something was wrong and wanted to quit. We spent 3+ hours on the phone while he tried to find a flight that met my requirements to fly from El Paso to Hartford that left and arrived in the DAYtime. He ignored my objections of having my son having to get me to the airport 3 hours from his home and turn around and drive 3 hours back all on Christmas Eve and morning. 3rd RED Flag:Then he said let's try Delta Airline. I said:" I thought you were a Southwest Agent." He said, "Southwest IS a very good airline." Alarms were ringing in my head.(? DO YOU WORK FOR SWA or NOT?) His suggestions got more and more preposterous routeing me through many cities not in the line of the flight path where my cousin would be getting me in Hartford from an hour away at "2am?". Finally at 4:18 in the morning I could no longer focus on the options he was offering me. I told him :"None of these suggestions are acceptable; we will need to continue this on the morrow as I can no longer think straight. He said: " let me book this so it will be saved". I asked," and I will get 24 hours to cancel?" He said, "yes". When I hung up the charge had'nt yet been posted. A few minutes later there was a charge message from his company for a hefty $516.23. I had asked for a LOW price ticket and was willing to travel ON Christmas when fares would be lower due to less demand.
When I woke up in the morning, I was refreshed ; went to the Southwest website and booked a suitable flight for $248 that met all my requirements. I tried calling him 3 times that day, the 23rd,(4th RED FLAG:) BUT NO ONE ANSWERED THE NUMBER. I called my bank with the card on which the flight was charged and specified that I DO NOT ACCEPT this charge. The person whom I talked to said it had not come in yet.Finally I replied to his email with the charged flight amount on it. I used all caps and said it was 21 hours, since the reservation, and, still on the same date, and to CANCEL the reservation and send me a refund. I waited 3 days and the refund did not appear. I called again and the got another agent. I asked to speak with Benjamin Austin. The person said they would get a message to him. I tried a day later and got another person who did not patch me through to him but "took" another message. After 8 days of patiently waiting. I filed a dispute with my bank. They were unable to secure my refund after a lenghty try due to my clicking "I accept". It's a substantial loss for me. After reading reviews I realized FareMasters are bigtime scammers. On the other hand,the agent was courteous; and when I checked with DELTA they acknowledged my reservation. $170 of my fee goes to PCM travel agency. Delta will give me a credit for $330.

TOTAL AND COMPLETE SCAM. My daughter searched on Google for the American Airlines reservations number. She called the number and got this company (Fare Masters), who created the impression they were American Airlines. They tried to charge $501 just for making her reservations with AA, but luckily the credit card company flagged it and the charge did not go through. I later called the same number my daughter had called, pretending to be a new customer. I just wanted to see how they ran the scam. When I asked if it was American Airlines, they answered "this is the reservations desk." I asked again if it was American Airlines and they said "yes." I then said, "I don't think you're American Airlines, I think you're the Fare Masters. Isn't that right?" At that point they hung up on me.

This is a scam. The get trust by doing a legit reservation and then said they made a mistake and that the fare was actually more if I wanted it refundable. I authorized an additional $2900 for an international ticket, but then found out those funds never went to Delta Airlines, but rather in the pocket of Faremasters

I purchased a ticket for my niece on November 13, 2022 for travel between Portsmouth, NH and Punta Gorda Florida. I purchased a fare to have a small dog travel with her. When she got to the airport, the dog was not listed on the itinerary and she had to pay again for him. To return, I had to add the dog the day of her travel and pay again. I tried for almost a week to contact the agent who helped me and he never returned my calls. I also spoke several times to a person at The FareMasters office and they tried to pass this off to the agent again. They said they would email him and get him to contact him. He never did. I tried again to talk to someone to make sure the dog was on the itinerary. The last person I spoke to was supposed to be a supervisor and he said a representative from Allegiant would be calling me at 5pm on Thursday. No call. I tried to contact them again, and they would not even return my call. I would never use this company again and will never recommend them to anyone. Not sure it is a scam as I did get a ticket, but they charged me more for the dog's ticket than Allegiant does and I had to pay twice. I would like a refund, but not sure that is going to happen.

Fare Masters are scam artists. They are interlopers on Delta's website. They charged me $400 for a fare I could have arranged without charge on Delta's website. It took 40 minutes of my time.

Be warned...do not do business with them.
They pretended to be British Airways and did a good job at convincing me. Somehow they are hijacking calls that were meant to be for BA.

This company is perpetrating outright fraud. I am going to contact the attorney general's office. I spent an hour on the phone with them today and they lied about ticket prices and availability.

The Fare Masters, which also goes by the names FARESHOP and PCM Travels, is a dishonest outfit. My husband was trying to call Delta Airlines but instead misdialed by a digit or so and called this outfit. The woman took a lot of information from us, while knowing we thought she was a Delta Airlines ticket agent, and went ahead and used our E tickets #s, which I naively and gladly gave her, to book our flights but charged on our credit card an extra $550 which we were told was for airline taxes. The "agent" was a fast talker, and although we were starting to catch on to her devious ways and asked her several times to cancel the whole trip, we so desperately wanted to rebook this 50th Anniversary trip, that when she told us to click something that gave our permission for her to charge the 550 on our credit card, I did. This woman had no scruples and preys on people who are having trouble either getting in touch with Delta Airlines or booking their flights online - elderly people like us! This company is a scam, and THEY SHOULD BE SHUT DOWN. THEY HAVE A F RATING ON BBB AND ARE NOT MEMBERS OF THAT ORGANIZATION.

Absolutely horrible customer service and misrepresentation of their services provided. Representatives are misinformed and very unprofessional. Unable to escalate a concern appropriately.

I was under the assumption that I was calling Asia Miles, but the phone number now belongs to or has been appropriated by another company, the faremasters. The number for Asia Miles was given me by a representative with my Cathay Pacific credit card. When I called it, I was led to believe that I was talking to an agent from AsiaMiles/Cathay. The agent, Cody, assisted me in getting two tickets from Boston to Hong Kong, but he was pretending to be from AsiaMiles/Cathay and even succeeded in accessing, through my gullibility, my password to Asia Miles so that he could apply my accrued miles to reduce the total cost of two tickets. I was finally told that I had to make the payment in two transactions. I was a bit confused, but I thought that this was because I was using a combination of reward miles and cash. The price quoted seemed high, and it wasn’t until later that I realized I was robbed of $1,120.10. At first I had thought that they had mistakenly secured Economy Plus tickets, but I then found that I had merely purchased Economy tickets which Cathay prices at around $980. Cody also tricked me into ignoring a fraud alert, making me think that my Chase credit card company was concerned about two debits of over $1000 in quick succession. The first transaction (to Cathay) was legitimate. The second, which I thought was also to Cathay, was actually to The Faremasters. They charged me $1,120.10 for no reason except that they are scammers.

This is a scam. Their number came up on Google when I tried to call Southwest. He charged me over 500 dollars for a flight I already booked. He told me it was cancelled and that I had to rebook with him. Turns out my original flight was not cancelled.

Somehow this number came up on google trying to contact delta to change my flight time. I believed they were a delta affiliate. Scammed me out of $300 and refused to issue a refund after I confirmed with Delta they were a scam. Agent name was Frank. They made me send a confirmation email that I agreed which I thought was weird but I was rushed through. I asked for a refund and he said it’s not my problem you are confused. Please watch out! I have had to change my credit card number as my bank flagged the transaction as highly unusual and probable fraud. I couldn’t get my money back because bank said I consented. They have the scam well thought out.

People beware, this is a scamming company, they pretended to be agents of united airlines, and charged me for changing a reservation I didn’t make through them, and when I saw the charges made to Fare Master, and called United, who had no records of payment I realized that I got scammed.

October 13 and 14, 2022
Company is a scam. They claim to be flight consolidators and they prey on old people particularly. They never give straight answers and they convince people that they need to upgrade or change their fares on their tickets. They then take your credit card number and charge the upgrade cost to whatever airline you may be flying. They then within 24 hours return the ticket. They do this so they can send you a confirmation number that doesn't work. They then charge another fee, in our case it was $2100, fgor their services. They gthen call back the next day and do the scheme again. And they buy another ticket which they return after they get the confirmation number to send to you and charge you another exorbitant amount, which in our case was $3100. With no explanation of wht the charges are for. And after charging all this money, there is no ticket at all to fly on . They refunded the fare within 3 days. They sent a refunded confirmation number to us. Had we not already purchased a ticket directly from American Airlines, we would have had a refunded ticket. I have a copy of the refund from AA.
This crime was perpugtrated on my 92 year old Aunt who unfortunately is vulnerable and can get confused about the logistics of things. I saw the charges on her credit card statement. I called the credit card company immediately and disputed the charges.

0n 12/6/2022, they phoned my Aunt again and luckily our caregiver caught the phone call. She gave them my number and tried to call me. They then said that we were the scammers and they did nothing wrong and thatg they would both sue us and give it to their lawyers, recorded the conversation without my permission and also said that we would be banned from traveling on American Airlines ever again. They called back multiple times trying to gaslight me into believing we were mistaken and my 92 year old called them and they were doing just what she asked of them. But had no explanation for the fees.

Frank is a big Liar ….he didn’t change my tickets nothing !!!! Please don’t ever go to thefaremaster. I already reported …

Hi just to let no guys the is a 101℅ scam I tried to book my ticket with Mr sajay Gupta's he is called he called me saying you seen a flight you won't to book in I said yes so few days later I called him I said I won't like to book tickets to Pakistan he said ok. He asked for my name my wife's name and children date off birth after that he said u like to pay by bank or card transfer money to me he said no pay pal accepted. Felt scam I asked him how come you not asking for my passport number he said we don't need that u pay you will get a email tickets to you soon as you pay. I new it's s scam so I said looks to me you scaming me but I was lucky he hung the call up on me please guys don't use this web site ever one been scam please report them you won't get your tickets believe me thank you guys let all off you guys no be careful big scam 101%