The Fat Butcher Reviews 

3,790
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 895 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally high quality of the meat, noting that products taste delicious, remain fresh, and represent brilliant value for money compared to standard supermarkets. People also appreciate the reliable delivery service, mentioning that online orders usually arrive precisely on time and are securely packaged. Some reviewers were not happy with occasional delivery issues, such as parcels arriving late, food spoiling in warm weather, or drivers leaving packages on the street. Others also noted inconsistencies in product quality, experiencing tough steaks, unwanted fat, or items having unusually short shelf lives upon arrival.

What people talk about most

Product

Customers had ambiguous experiences with product quality, reporting a mix of very fresh cuts and... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with the meat products. While... See more

Order

People report ambiguous experiences with order, as opinions on deliveries and product quality vary... See more

Delivery service

Users describe ambiguous interactions with delivery_service. While many customers praise fast, prompt... See more

Price

Clients share ambiguous opinions on price, with many praising the competitive costs, well-priced products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is tricky because the quality of the meat is very good, but the packaging lets it down somewhat. The overall packaging is very good, but it’s the individual items that need to be improved. One of... See more

Rated 4 out of 5 stars

I’ve been having orders from The Fat Butcher for a few years now. I’ve had more positive experiences than negative. The meat is generally good. Although I have noticed that the steaks are not of the q... See more

Rated 4 out of 5 stars

Their meat has always been great value and good quality. The only downside in my experience has been the delivery experience which was by DPD. However the delivery that went missing was quickly replac... See more

Rated 4 out of 5 stars

Sometimes the quality slips but on the whole they’re excellent. Have been buying from them for a few years now. Have recommended them to friends who too have used them. Lately my husband has bee... See more


Company details

  1. Butcher Shop
  2. Meat Products Supplier
  3. Supermarket

About The Fat Butcher

Written by the company

The Fat Butcher founded in 2014 is meat supermarket which has 2 stores in the North East of England, 3 in the South East of England and an online meat delivery service

Our online store focuses on top-quality cuts of meat. We source our chicken, beef, pork, and lamb from the best possible sources, so you can create your perfect bundle or selection with the confidence that every element is of the highest standard.

We deliver across the entire mainland UK.

Our History

The Fat Butcher is the brainchild of our founder Mark, a butcher with over 30 years of experience in the industry. Starting as an apprentice butcher in the Dewhurst’s Butchers of Leeds, Mark quickly climbed his way up the ranks before finding himself in a Microbiology training program in Northampton. It was here that he truly got to know meat on a deeper, more scientific level.

After leaving Dewhurst’s, Mark ran the gamut in the retail butchery industry, with positions in traditional butchers, supermarket operations, and town centre market stalls. After years of working in the physical sector, Mark considered that maybe there was a better way.

That’s when The Fat Butcher was born, conceived as an online butchers and meat delivery service that would allow customers to receive personalised and pre-prepared meat boxes straight to their door. No more chancing it on what the butcher had in. No more walking home with heavy bags of meat. Just premium, top-quality cuts of meat delivered straight to your door.

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Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(3,790)

846 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been following a carnivore diet…

I have been following a carnivore diet for almost two years, the steaks I ordered are fairly tasteless I believe they are crappy grain fed probably Australian they also seem to have a large amount of liquid in the bag , probably from being injected with water and other crap , as for the chicken is concerned I have never come across a product with so much water/slime injected into it, your products are digesting , even my dog , who’s not at all fussy turned her nose up at your raw steak , you should not be able to sell this to the public.

June 25, 2026
Unprompted review
The Fat Butcher logo

Reply from The Fat Butcher

hi, I am really sorry, we have had delivery issues which have now been resolved, if you contact me on darrenf@thefatbutcher.co.uk I will personally resolve this for you, thanks Darren

Rated 1 out of 5 stars

Meat was off I contacted and sent…

Meat was off I contacted and sent pictures and asked for A refund and no one has got back to me despite several
Emails sent and the online form filled out

June 23, 2026
The Fat Butcher logo

Reply from The Fat Butcher

hi, I am really sorry, we have had delivery issues which have now been resolved, if you contact me on darrenf@thefatbutcher.co.uk I will personally resolve this for you, thanks Darren

Rated 5 out of 5 stars

Delivered late but sorted out

Delivered late by DPD. I complained to The Fat Butcher and they've sent out an entirely new meat box free of charge. Brilliant customer service

June 26, 2026
Unprompted review
The Fat Butcher logo

Reply from The Fat Butcher

hi, I am really sorry to hear this, can you contact me on darrenf@thefatbutcher.co.uk and I will resolve for you

Rated 1 out of 5 stars

All ice packs had melted so the meat…

All ice packs had melted so the meat was actually warm to touch, the pork had gone a strange colour all the liquid in the meat packaging had leaked everywhere and I’m still waiting to get this resolved a week later.

June 23, 2026
The Fat Butcher logo

Reply from The Fat Butcher

hi, I am really sorry, we have had delivery issues which have now been resolved, if you contact me on darrenf@thefatbutcher.co.uk I will personally resolve this for you, thanks Darren

Rated 5 out of 5 stars

Excellent Butchers

The ease of making the order is excellent and the choice of meat is great. The quality of the product is second to none. I would recommend the Fat Butcher to anyone and if you have any problems customer service is great

June 25, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed in delivery and packaging

This was my second order as I was so pleased with the first. However the delivery was poor. Due to the heat I was working literally next to the front door. The driver didn't attempt to knock or ring the bell and left the package on the front door step in nearly 30 degree heat and in full sight of passers by. In terms of the parcel, all the steaks arrived packaged together which meant I had to open and put into seperate packaging to freeze - the only reason I'd placed the original order was because they were all packaged seperate and I didn't need to handle the meat or be worried about how they'd be stored

June 23, 2026
The Fat Butcher logo

Reply from The Fat Butcher

Sorry to hear this, can you contact me on darrenf@thefatbutcher.co.uk and I will resolve your issue

Rated 5 out of 5 stars

Great customer service

The delivery was a late evening delivery which meant the food had spoilt (not The Fat Butchers fault) which was purely down to the courier company used for this specific delivery and them adding it towards the end of the drivers route. After emailing TheFatButcher directly they were extremely speedy with a response and organising of a redelivery for the whole order. Highly recommend for the customer service and the quality of meat on previous orders.

July 1, 2026
Unprompted review

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