The Fat Butcher Reviews 

I thought getting it from a butcher meant there wouldn't be water in the products; the bacon is full of it.

Not Sure why all the complaints towards The Fat Butcher Been ordering from them for a couple of years now, I had one late Delivery which arrived the next day and the cooling packs were still Frozen, so no problems!

The meat is always fresh and tastes delicious, I've started to send meat parcels to Family & friends for Birthdays Etc. Thought it was different Rather than buy things that they are never going to use, each person have all stated That it's a great idea and they really enjoy the food and on the plus side it saves them a bit of money Aswell,
Just placed another order For myself this Time so looking forward to that, as for the long term well as long as the fat butcher continues to delivery Myself, family and friends will continue to buy from them.

My last order was absolutely fine and fresh. The chilled packs were still partly frozen from being dispatched the previous day and as such the box was nicely chilled.

It was a day late and arrived on the Sunday rather than the Saturday but that was no inconvenience. Main thing is I got it a day after it left the butchers. Hence chilled! So all good.

If I’ve ever had an issue with TFB they have immediately put things right. My family and I have been buying from them since 2024. There’s no question that they are amazing on value and I’d be sad to see them go.

There’s no way we could get so much for the price anywhere else and the quality is good. I’ve never had a bad steak!

Im sorry to read the bad reviews. I can honestly say I’ve not experienced bad customer service or poor quality meat.

I ordered 6 x 500g minced steak, and a weekly meat hamper which included another one. All 7 were rancid and made the whole box stink. To be fair all the other products were fine but I'm afraid it has put me off. I usually go to the Halal butcher online where I've never had a problem.

So all in all half of my purchase was thrown away, out of my property as it stank so rotten. So when customer services contacted me for proof e.g. photos, I haven't got any. So I lost out but I won't be doing it again.

Steer clear unless you want rotten meat.

I had to throw the meat order away as the delivery company delivered it but threw it in the garden in the sun. Complained and fat butcher replied and asked me too fill in a complaint form then never got back to me even though I sent a follow up email

Went into shop first time here. Bought several items. It came to about £75. My son said that’s pricey added it up and noticed over charged. So we walked back to explain and the lady was nice when checked and refunded us £20 plus

Got home and put beef in slow cooker and it stinks !!! £16

I’m going to email as now closed and see what happens but not keen on going back

Ordered a massive hamper, and although it turned up a day later than expected i had an email apologising, the meat was of exceptional quality and there was plenty of it!
Anyone complaining about anything otherwise is a Karen, highly recommended ☺️

Ordered on 24th for delivery on 27th but nothing turned up tried to contact them but only got a email saying we answer all emails on first come first serve basis with in 48 hours . So i have no way of finding out where my delivery is and if it arrives now i wouldnt like to think what the meat inside will smell like .. luckily i payed with paypal so opened a case and got my money back minus the £6.49 delivery so now i have no meat and i am also down money and with the cost of living now days £6.49 is alot to Just give away randomly . Wish i had read these reviews prior to ordering

Order was due to be delivered on Friday, on Friday morning it was obvious the order was not going to be delivered, so I sent an email asking how I could cancel it, this was totally ignored and the order was sent out early Saturday morning for Sunday delivery. My husband was home on Friday to take delivery, as I was at work, on Saturday we were at a Family wedding, and we were having family coming back with us Saturday night, so I wanted some of the meat for Sunday. It arrived Sunday at about midday, 2 days late. The koftas although put into 2 polystyrene trays so they didn’t get squashed were put in the bottom of the box 3 of the 4 Koftas came out looking like lollipops, I ordered 2 1kg pork loin joints, I had one whole joint and another one that must have been cut short, so they put a piece in with it, that was mostly fat, will have to put the mince through a mincer as it’s doesn’t look anything like mince anymore. I’m scared to open any other packets, as I don’t have time today to deal with it. Terrible Customer Service, Terrible products, but I can’t fault DPD. I have pictures but can’t seem to put them on. After trying some of the products, have decided that some of it my cats might like, and the rest will go in the bin. Have deleted account and app.

Absolutely useless will never use again

We had no issue during the winter. Now that the summer has arrived all we had are issues

2 boxes wasted. We emailed TFB and they didn’t even respond. Opened the package and it was clear the mean had turned.

We’ve had to throw out so much food we ordered from them. There’s a clear issue with your delivery partner that you need to address for health and safety reasons.
You also need to respond to emails! A customer reporting rotten meet and no response it’s absolutely poor!

First order placed arrived on the correct delivery date and was fine so placed another order a week ago and selected yesterday for delivery date but nothing turned up, no communication sent to let us know so had to cancel the bbq we had planned. No reply to emails or social media messages, tried to call the store to be completely dismissed by a rude member of staff! Will not be ordering again and if the order does eventually turn up it’s a complete waste of money as needed for this weekend.

Had a delivery of chicken which I can only describe as rancid which they did compensate us for made an order 2 weeks ago to be delivered on Friday took the day off to receive said order nothing arrived sent an email and was told I would receive order on the following day so cancelled my plans and waited in all day and nothing arrived this is totally unacceptable no reply’s to email no other way of contact but still sending offers to me don’t see a way back from this for the fat butcher even if I receive my order simply not acceptable

I had to chase the order as there was No delivery information. To be told it was being done and would be with me the next day.
It wasn't, when I received the box and opened it, the smell hit me first. Rancid meat.
£90 down the drain.

DO NOT BUY.

I have chosen not to submit my review following

I placed a order on the 6th of June for a delivery of the 26th June money taken out of the account on the 8th no
Delivery emailed no reply sounds like a common problem

Lets make this rating a zero my order was made 14 days ago no delivery no reply to my email to Darren the co owner so I guess he is on holiday in Ibeefer & Steff the fat butcher has eaten all my meat will not be ordering from them again plenty of other reliable butchers out there.Offered 50% off my next order & to remove the bad review Declined finished with the fat butcher.

2nd time I've ordered from here, meat is decent although steaks are poor quality, the 1s in the family packs are anyway. Delivery not good this time, booked date for delivery for yesterday but it was only dispatched yesterday afternoon so arrived today. Don't know what happened, I did email them yesterday & tried using the chat option but no reply yet.

Now received two orders from Fat Butcher. Meat good in both cases and eloivered on time. Delivery company (DPD?) had clear bashed the boxes onroute as both had been damaged. Meat still very cold do OK.

Please stay away if u look for quality. Ordered bbq chicken, burgers and steaks for a bbq. Except for the chicken everything else was awful. Burgers taste like hotdogs and steaks disgusting. Really really low quality.