Would highly recommend the Furniture Market, we are extremely pleased with the quality of our new furniture. Rob & Dave D our delivery team were on time, friendly, efficient & respectful of our home.... See more
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We are a large online furniture retailer specialising in Oak & Painted furniture for your home. Based in Kelsall, Cheshire (near Chester) we also have a furniture showroom. We are passionate about giving great customer service as well as offering high quality furniture at below market prices. We design our furniture to ensure it meets our high standards and is built to last.
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Organsdale Farm, Kelsall Hill, CW6 0SR, Tarporley, United Kingdom
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Fast delivery, very efficient polite delivery drivers, furniture is lovely quality and value for money, so pleased

Reply from The Furniture Market™
Very good quality, Efficient service and good value, the only issue I have was about the base for the dining table as I was looking for a certain base which I felt could easily be accommodated but didn’t happen

Reply from The Furniture Market™
Very efficient and friendly delivery people - did a great job replacing the part that had originally arrived damaged.

Reply from The Furniture Market™
Good communication, kept to the time. Very polite and asked where I wanted the item placed. Would use service again in a heartbeat

Reply from The Furniture Market™
I bought my bedroom furniture from Furniture Market eight years ago. It's excellent quality and was very reasonably priced. A few weeks ago, a handle broke off my chest of drawers, so I reached out to ask if I could order a replacement. They got back to me and sent me replacements. Aside from the fact that the furniture itself has been excellent, that's an outstanding level of customer service. I'll buy from here again myself, and would recommend them to anyone.

Reply from The Furniture Market™

Reply from The Furniture Market™
Delivery was quick and efficient. Rob and Alan were polite and helpful.

Reply from The Furniture Market™
I can honestly say that the quality of this furniture is "top drawer" very well constructed and heavy, not the usual highstreet chipboard rubbish. It's not solid wood its MDF but that as good as it gets at this price point. Rob and Louie the delivery guys were the best ever, very respectful of my home, removed shoes and washed their hands after handling the boxes and having a quick coffee. Will definitely buy from The Furniture Market again

Reply from The Furniture Market™
Have ordered from them before and have received the same high quality furniture again. Paid the extra to have the furniture made and all packaging disposed of. Well worth it and would suggest this is considered for all larger pieces of furniture. Both drivers were respectful and good natured. I will definitely buy from them again. Quality is excellent, price is very good, delivery dates have been fast. 10 out of 10 for me

Reply from The Furniture Market™
I’ve used The Furniture Market for a few items over the years and love the furniture we bought . It is very good quality and sturdy.
The delivery is always on time - according to their instructions- and the delivery men have been very efficient and polite . The last delivery was with Willow and Stuart - 10 out of 10 to them

Reply from The Furniture Market™
The furniture looks exquisite, is quite solid and I like very much the oak colour. The items were delivered safely and carefully placed into the room. Thank you very much!

Reply from The Furniture Market™
Ordered online which was very easy to do, and delivery time booked at same time.
On the day the original drivers Rob & Scott came with the delivery. Both were very friendly and quick to get the furniture fitted. During delivery a damaged table was spotted, I believe it was Rob took photos and informed the office to arrange a replacement.
Received phone call later to confirm delivery of replacement.
A phone call the evening before to confirm delivery time which was going to be early 07.00 hrs.
Friday morning up early ready for delivery was about to walk my dog , and noticed van parked up. Curiosity took over and I asked if they had a delivery, driver either Dave D or Will said yes but we are early, I replied it's not a problem I'm the person you want.
Replacement brought in with same speed and efficiency shown before.
Excellent customer service from all four drivers great ambassadors for Furniture Market

Reply from The Furniture Market™
I bought a wilmslow white king size bed frame and I am very happy to confirm is good quality and looks amazing.

Reply from The Furniture Market™
A first class experience throughout - from ordering on the excellent website to the superb delivery this morning by the so helpful Warren and Stuart. Communication exemplary and we are thrilled, once again, with our choice of tables for our lounge.

Reply from The Furniture Market™
Driver found us ok
Guys were helpful,cheerful,quick and tidy
Furniture is beautiful

Reply from The Furniture Market™
From the point of order to delivery the communication was excellent.
Warren & Stuart the delivery team provided an excellent and friendly service.
Based on this our first order with Furniture Market, I would have no hesitation in using them in the future and would have no issue in recommending.

Reply from The Furniture Market™
Quick delivery…fantastic in house delivery from Rob and Louie. Great to chat to, very friendly and accommodating.
Not put furniture in room yet as still decorating! Great experience so far and good prices!

Reply from The Furniture Market™
5th piece from Furniture Market and as good as ever ⭐️. Beautifully finished and delivered with a smile and on time as usual 😊

Reply from The Furniture Market™
Today we had bedroom furniture delivered by Rob & Scott they were both courteous and professional. All furniture delivered and placed in room of our choice. There was a call about 30 minutes before arrival to let us know they were on their way.
We have purchased from the furniture market before and been very pleased on all occasions .

Reply from The Furniture Market™
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