Would highly recommend the Furniture Market, we are extremely pleased with the quality of our new furniture. Rob & Dave D our delivery team were on time, friendly, efficient & respectful of our home.... See more
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We are a large online furniture retailer specialising in Oak & Painted furniture for your home. Based in Kelsall, Cheshire (near Chester) we also have a furniture showroom. We are passionate about giving great customer service as well as offering high quality furniture at below market prices. We design our furniture to ensure it meets our high standards and is built to last.
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Organsdale Farm, Kelsall Hill, CW6 0SR, Tarporley, United Kingdom
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Today we had bedroom furniture delivered by Rob & Scott they were both courteous and professional. All furniture delivered and placed in room of our choice. There was a call about 30 minutes before arrival to let us know they were on their way.
We have purchased from the furniture market before and been very pleased on all occasions .

Reply from The Furniture Market™
Dave ‘D’ & Scott were excellent when they delivered our bed. Great communication, very friendly and very efficient. Perfect, thank you both

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The communication and delivery were fantastic , the drivers were very efficient and polite .

Reply from The Furniture Market™
Warren and Alan were amazing.
They both worked hard to manoeuvre a tall bookcase up three floors.
Amazing teamwork. Hugely appreciated.
Both really friendly and helpful men.
The quality of the furniture is to a high standard. I would definitely recommend.

Reply from The Furniture Market™
Ordering process was easy and had option to book a delivery date at point of ordering which was great. Got a time alot and called to stay 30 mins away. Delivery team very professional.

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Reply from The Furniture Market™
Delivered on time 2 great delivery guys linen cupboard well worth the money good quality easy to assemble would recommend

Reply from The Furniture Market™
Great service from start to finish. As promised, the delivery team of Dave 'D' and Will phoned with an update half an hour before they arrived. The two boxes which housed the Larder pantry were delivered to our kitchen and the guys patiently explained the best way to unpack the units.
The larder is a lovely piece of furniture and blends in nicely with our kitchen. Overall a very positive experience and I would certainly have no hesitation in ordering from The Furniture Market again.

Reply from The Furniture Market™
Rob and Scott went out of their way to walk up a steep hill with a trolley with the furniture as the road was blocked. Very grateful, and I apologise for the workout first thing in the morning 😂

Reply from The Furniture Market™
Warren & Alan were on time & handled a large set of drawers upstairs & carefully placed them in position

Reply from The Furniture Market™
We took delivery of our two wardrobes by Dave D & Scott. They called 30 minutes before delivery- which made things seem less. Wardrobes were put together within the 30 minutes time allocated. So pleased i chose the furniture market.

Reply from The Furniture Market™
Fast and reliable service with excellent product and 2 very polite and well mannered gentlemen called Dave D and Scott put the item together and cleared away any rubbish leaving the area tidy

Reply from The Furniture Market™
This small business really understands the value of personal customer service. It was a refreshing experience compared with the service you get from large furniture retailers, and the quality of the product genuinely reflects the price.
Before placing my order, I called with a few questions, all of which were answered promptly and knowledgeably. It was particularly reassuring to speak to someone locally rather than an anonymous call centre. When necessary, the staff could even walk into the adjacent showroom to check product details while I was on the phone.
Delivery was handled in-house by Dave D and Scott, and I was pleased that many of the components arrived pre-assembled, making things much easier.
As for the triple wardrobe itself, it is beautiful and exceptionally sturdy. The thick wooden panels and hardwood construction give it a substantial, high-quality feel.
You really do get what you pay for—and in this case, that's a very good thing.

Reply from The Furniture Market™
Excellent service dates for delivery confirmed several e-mails, delivery on time delivery staff friendly and efficient

Reply from The Furniture Market™
Very efficient service. Got my furniture delivered by Rob and Ian. Timely, professional.

Reply from The Furniture Market™
Very helpful staff, beautiful showroom, and friendly and helpful delivery men,Dave D and Scot.

Reply from The Furniture Market™
Easy to order online, had to make a change a few days later, Katie sorted and this was no problem.
Quality furniture and the guys who delivered it Dave D & Stuart, handled the furniture with care and advised a few tips on how best to take furniture out of the boxes.
All in all a great experience and I will use again for my furniture needs.

Reply from The Furniture Market™
Easy to order, great range of products and reasonably priced.
Customer service answered my pre-order questions and were very helpful.
Delivery service was outstanding. Shout out to Alex F and Warren for their friendly and professional service.

Reply from The Furniture Market™
This is my second time ordering from the Furniture Market and again I’m really happy with my purchase. Good price, furniture looks great and a helpful and friendly delivery service from Dave D and Scott. What’s not to like?

Reply from The Furniture Market™
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