Would highly recommend the Furniture Market, we are extremely pleased with the quality of our new furniture. Rob & Dave D our delivery team were on time, friendly, efficient & respectful of our home.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can honestly say that the quality of this furniture is "top drawer" very well constructed and heavy, not the usual highstreet chipboard rubbish. It's not solid wood its MDF but that as good as it ge... See more
Company replied
It has been a pleasure doing business with The Furniture Market. Communication has been great from start to finish and everything has happened to plan. Delivery was on schedule with a phone call in ad... See more
Company replied
Fabulous company, with tremendous furniture. The delivery was spot on, as usual. Dave and his colleague were both great. I’m fresh out of hospital and can’t lift, no problem at all. as Dave lifted th... See more
Company replied
Company details
- Furniture Store
- Bed Shop
- Bedroom Furniture Store
- Kitchen Furniture Store
- Living Room Furniture Store
- Rustic Furniture Store
Written by the company
We are a large online furniture retailer specialising in Oak & Painted furniture for your home. Based in Kelsall, Cheshire (near Chester) we also have a furniture showroom. We are passionate about giving great customer service as well as offering high quality furniture at below market prices. We design our furniture to ensure it meets our high standards and is built to last.
The Furniture Market™
Written by the company
- FREE DELIVERY ON ALL ORDERS
- We offer Free Delivery on all orders to mainland England, Wales and Southern Scotland. (No Minimum order value)
- OUTSTANDING FEEDBACK
- With Thousands of genuine 5 star feedback reviews from REAL customers like you. 99.8% positive feedback on eBay 96% Excellent feedback on Trustpilot.
- Shop Securely 24/7
- We do not store any of your credit card information on our website giving you that extra reassurance when shopping with us.
- 30 Day 'No Quibble' Full Money Back Guarantee
- Give us a try with the peace of mind of a 'No quibble' 30 Day Money Back Guarantee. If you are not happy you get a full refund.
- No Shops, No Salesmen - Low Prices Forever!!!
- With No expensive shops or retail outlets, No pushy salesmen selling you what you don't need. The Furniture Market simply offers the lowest possible price on all furniture FOREVER!!
Contact info
Organsdale Farm, Kelsall Hill, CW6 0SR, Tarporley, United Kingdom
- 01829 759259
- info@thefurnituremarket.co.uk
- www.thefurnituremarket.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Good value, good quality. Easy ordering and delivery free. What’s not to love.
Happy customer.
August 21, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
What an absolutely excellent start to…
What an absolutely excellent start to my day!!! My furniture was delivered on time by two very polite gentleman who not only positioned my furniture carefully in my room, but also explained that the boxes were inverted for ease of unpacking. A thoroughly excellent experience. Thank you Warren and Alex F. The furniture is as expected, excellent quality, just what I wanted.
August 21, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Rob and Will arrived in good time and…
Rob and Will arrived in good time and quickly and efficiently transported and assembled the bed for me in the room of my choice. Bed is nice quality.
July 13, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Absolutely 10/10 service from start to…
Absolutely 10/10 service from start to finish! Lovely product and a massive shout out to George and Kelly for putting it all together for us 👌🏼 fantastic team and fast working….a credit to your company
August 20, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Great experience
Dave D and Scott arrived on time and were polite, friendly and efficient. We spent a satisfying hour or three unpacking our very well packed sideboard, corner cabinet and dining chairs - followed by a trip to the tip! The furniture is perfect for our redecorated dining room. We couldn't be more pleased.
August 19, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Willow and Stuart
The delivery guys were very efficient and helpful.
It wasn’t easy to get in touch with anyone ,on the phone, the previous Saturday when I wanted to discuss the premier option of having it fitted by them. When ,finally, the phone was answered ,I was too late to book it.
Could that option be made more visible when ordering ?
I am pleased with the product ( wardrobe ) .
August 18, 2026
Unprompted review
Reply from The Furniture Market™
Good morning,
Thank you for taking the time to leave us a review.
I’m really pleased to hear that you’re happy with your wardrobe and that you found our delivery team to be efficient and helpful.
The option to add our Premium Delivery Service is available at checkout when selecting your delivery date. However, if your item was originally out of stock, this option will not be available until the items are back in stock, as we are unable to schedule delivery until then.
We also have a cut-off point for adding Premium Delivery to an order. Once our delivery routes have been planned, depending on the timings, we may not always be able to accommodate the additional service without affecting other customers’ scheduled deliveries.
If you have any questions, or if you would like to arrange for our drivers to return and carry out the Premium Delivery Service, please don’t hesitate to get in touch and we’ll be happy to help.
Kind regards,
Katie- Customer Service Advisor
Dave D & Will were excellent
Dave D & Will were excellent. The left my delivery exactly where they were asked. They were polite and friendly. Perfect
August 13, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Fabulous after sales service
I've furniture from this company for years and it is well made. Strong, sturdy and nicely presented. I had an issue with one of the chest of drawers recently when two of the handles came off.
I looked and they had failed where the screw meets the fixing on the back of the handle. I did a live chat, and in no time they were very happy to send out two spare handles.
I screwed them on and happy days.
The customer service of this company have always been easy to get a hold of and very easy to deal with. It's not very often I need to contact them, but when I do, they are always very helpful.
July 31, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Excellent business
Excellent webpage, service and delivery. Product is excellent quality
Delivery was as predicted time wise with good notification of time slot, and Dave D & Scott were pleasent respectful and polite
As a company fully recommended
August 19, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Great service
Delivery guys Rob and Warren navigated a narrow staircase with great care.
August 19, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Dave and Scott were professional…
Dave and Scott were professional throughout the time they were installing the table and chairs
August 19, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Dave D and Warren delivered my large…
Dave D and Warren delivered my large item from furniture market into my room of choice. Were both courteous, helpful and friendly. Full explanations given.
Lovely piece of furniture and delivered intact. Really well packaged. My husband and I love it in our home.
August 18, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Excellent service and Warren and Rob…
Excellent service and Warren and Rob the delivery drivers were very professional and friendly nothing was to much trouble would highly recommend.
August 19, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Dave D and Warren were very helpful and…
Dave D and Warren were very helpful and professional.
August 18, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Prompt delivery
Delivery very prompt when they said, which meant I wasn’t hanging about wondering when they’d come. Dave D and Scott polite and helpful. Would use furnituremarket again Thank you
August 19, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Fabulous company
Fabulous company. I’m slowly replacing all of my wooden furniture with oak from The Furniture Market - excellent quality, very reasonably priced, swift delivery with accurate advance notice of expected time. This delivery was by Willow & Stuart who were both happy, professional & extremely helpful.
August 17, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Excellent
Drivers Dave D and Warren were excellent and built my unit quickly and efficiently
August 18, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
Great service from Warren & Dave D.
Great service from Warren & Dave D.
Friendly, courteous & a respect for property. Phoned to inform me of their arrival time & were spot on.
Happy with my purchase also.
August 17, 2026
Unprompted review
Reply from The Furniture Market™
Good Morning,
Thank you for leaving us a 5 star review.
We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,
We hope you enjoy your new furniture, and hopefully we can be of help again in the future.
Kind Regards,
Katie - Customer Service Advisor
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