I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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All is good, but should be more space for sender's info, and for message to gift recipient.
Company replied
Update! Cindy from The Gift Card Shop contacted me about the issue we were having. She was an incredible help to us. We received the one replacement card that we were expecting. The other card that... See more
Company replied
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
3.6
Average
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you appreciated the variety of gift card options and were able to easily order. We appreciate your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had a great experience. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Zero Access to Gift Cards I Was Given ($300 Worth)
I am so upset with how much money has been lost I feel sick. Two years ago we had twins and were sent a ton of DoorDash gift cards. We decided to save some for the next time we had a baby since the gift cards never expire. Well we just had another baby and when we go to the email containing the DoorDash gift cards and click the “view and print this card” it takes us to a page that says “Your digital gift card was not found with the information you entered.” I didn’t put in any info, this is the link the gift card shops sent me. So because the gift card shops links are faulty, we no longer have access to $300 worth of gift cards. Other gift cards for other companies, such as Visa cards from that time, have links that still work. The only option for help for gift cards already purchased is to contact the company directly itself. My husband wasted his time speaking with DoorDash on the phone for a few hours while we should have been snuggling our two day old. But since we don’t even have a card number because it’s hidden behind this faulty link there’s nothing they can do. I feel like I was stolen from. I beg you, don’t use a digital site like this to send people cards, give them something physical. It’s also way too easy to lose these cards in your email since they only send you one email, nothing reminding you about your cards or anything like that.
Update: I received the voicemail and tried calling back the same number but it said I was an unauthorized caller. If you leave another voicemail can you please tell me which number I am to call.
April 18, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi AR!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address you received the eGift Cards to. We look forward to your reply.
UPDATE: Thank you for providing your information. We called you on 4/28/2026 and left a voicemail. Please call us back at your earliest convenience for further assistance.
UPDATE 4/29/2026: Thank you for your patience. We sent you an email with additional information regarding your inquiry. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Doug,
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Danielle,
We are sorry to hear about the payment issues you encountered and appreciate your feedback. We are happy to see your eGift Card order was completed. If you experience any issues in the future, please call us at 833-942-7467 or reach out to us on social media.
TheGiftCardShop.com
Do not buy bc if you have an issue with their card it WILL NOT be resolved!
I bought an e-gift card from them like 2 months ago and I tried using it on a website-- which didn't go through so I thought nothing of it until I checked on their website and saw it displayed my card was locked/on hold and to contact customer service. I did just that, the call went smoothly the lady said she was going to refund the card, mind you it's been almost two months and I haven't received anything. I kept calling the number on their website and they keep telling me to wait-- that I'll receive it on said specified date by them but I know it's just bs. I'm just going to assume I'm never getting that money back, which is alright but what I will not do is let another person fall for this, SO IF YOU'RE READING THIS DO NOT BUY FROM THIS WEBSITE! you're better off buying it from the actual legit visa website and not some third party website like this one. BEWARE.
March 10, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address you received the eGift Card to. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
WHY ARENT YOU LETTING PAYPAL WORK?
April 14, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We apologize for the trouble with PayPal. We see your order was completed on 4/14/2026. If you need further assistance, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We appreciate you taking the time to share your feedback and hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Easy to use and order
April 12, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
First time receiving a virtual Visa…
First time receiving a virtual Visa gift card from The Gift Card Shop and when I tried using the $200.00 gift card for a purchase it said that the gift card was put on hold and contact customer service immediately. When I got a hold with someone, they informed me that the gift card was compromised and they can send me a refund check through usps. This didn't sit well with me and to top it off, they wanted my birthday, email, mailing address, etc. I went ahead and hung up with them without giving all my info out to them. It does not make sense as to why they needed my birthday for a gift card??
April 12, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address you received the eGift Card to. We look forward to your reply.
UPDATE: Thank you for your review and for speaking with our team. If you need additional updates on your case, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
I thought this order was on its way…
I thought this order was on its way after the trouble I had getting my credit card to scan when I placed the order on 4/2/26. At that time, I finally ended up using PayPal to complete the purchase instead. When I just checked to find out why I STILL haven't received the gift cards I'd ordered (as of 4/12/26), I discovered that the order had been cancelled!!! I just reordered, this time using PayPal without attempting to use my credit card. Hopefully this time the order will be sent.
April 12, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Joy! We are sorry to hear about your experience and appreciate your review. A team member will be in touch with you shortly via the phone number used on your order.
TheGiftCardShop.com
I can confidently recommend this site…
I can confidently recommend this site for your gift cards, as I have used them myself several times without issues.
April 12, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had a great experience. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We appreciate you taking the time to share your feedback and hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Great service
April 7, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had a great experience. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you appreciated the variety of gift card options and were able to easily order. We appreciate your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Clear instructions and attractive cards…
Clear instructions and attractive cards to choose from, and, most important, the ease of ordering
them.
them
April 2, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you appreciated the variety of gift card options and were able to easily order. We appreciate your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
because you always put a 24 hr hold on…
because you always put a 24 hr hold on transaction before sending to recipient
April 2, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Keith! Thank you for your review. Most approved eGift Card orders are delivered within 5 minutes but can take up to 24 hours. We see your order was completed within minutes. Please let us know if you need further assistance.
TheGiftCardShop.com
I thought everything went well until…
I thought everything went well until the recipient of my email gift card tried to use it. She was told that someone had already used it for a t mobile purchase. I will never use this service again.
March 16, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Diana!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide your Order Number. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Easiest and most secure way to purchase…
Easiest and most secure way to purchase a visa giftcard
March 30, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had a great experience. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
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