I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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All is good, but should be more space for sender's info, and for message to gift recipient.
Company replied
Update! Cindy from The Gift Card Shop contacted me about the issue we were having. She was an incredible help to us. We received the one replacement card that we were expecting. The other card that... See more
Company replied
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
3.7
Average
346 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy to navigate
March 18, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that our website was easy to navigate. Thank you for sharing your positive experience with us!
TheGiftCardShop.com
Super easy!
March 17, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Karen - Thank you for the kind review! We're happy to hear you've had a great experience with our website and writing a message on our gift cards. We appreciate you taking the time to share your positive feedback!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're sorry to hear about your experience and appreciate your review. If you need further assistance with your order, please give us a call or message us on social media.
TheGiftCardShop.com
Cant use entire card
Client gave me a $300 gift card for Christmas. Tried to buy an amazon card for $300, declined. Tried again at $275, and it worked. So then tried $25... nope... $20, nope...Another client on another website gave a $250 card, and I was able to purchase amazon for $250. I dont think Giftcards.com wants you to use the whole card. I'm sure they drawing interest off the "unused" funds.
Edit: After many attempts... I did get another $20 of the $25 that was left on the card to go through. The card info is saved in Amazon, so I didnt type things in wrong. and yes Giftcardshop, I have the right company.
February 7, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Joe!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website, case number, or your Gift Card serial number. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Great way to send a gift ...painless!
Great way to send a gift ...painless!
Great and fast service!!
March 10, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that the process was easy for you. Thank you for sharing your positive experience with us!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi James - We appreciate you taking the time to share your feedback. We look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Happy w/service.
March 9, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Tim - We appreciate you taking the time to share your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Great place to shop for card gifts
I always get my visa card gifts from this store, I've never had a single problem. Cards always arrived on time.
March 7, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Christina - Thank you for the kind review! We're happy to hear you've had a great experience with our visa gift cards and on-time deliveries. We appreciate you taking the time to share your positive feedback!
TheGiftCardShop.com
Biggest scam on the web
Biggest scam on the web! Contact your bank and get refunded immediately!
March 2, 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website, case number, or your Gift Card serial number. We look forward to your reply.
UPDATE 3/12/2026: Thank you for providing additional information and taking the time to speak with our team. If you have further questions, please feel free to contact us on social media.
TheGiftCardShop.com
This is our second time ordering gift…
This is our second time ordering gift card from thegifcardshop and the experience has been good and the service too. We received our first customized card very fast and it was beautiful!
March 5, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had another positive experience! It's great to know that you appreciated the customized card and its prompt delivery. We hope to be a part of your next gifting adventure!
Easy to use website
Easy to use website. Lots of design options to choose from. Security check by asking for a verification code.
March 4, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you found our website easy to use and appreciated the variety of design options. We appreciate your feedback and look forward to being a part of your next gifting adventure.
The process is literally as easy as it…
The process is literally as easy as it could be.
March 3, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that the process was easy for you. Thank you for sharing your positive experience with us!
TheGiftCardShop.com
Very hard to use and inefficient
Very hard to use. Gives major scam vibes. The customer service person I waited on the phone for almost half an hour to talk to was unhelpful as all get out. She told me to just follow the directions on the card like yeah no duh that’s why I’m calling because those directions aren’t working. they are not well trained or helpful. The website gives a major scam vibes.
March 3, 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're sorry to hear about your experience and appreciate your review. We have called the phone number provided on your gift card order and left a voicemail. Please give us a call back at your earliest convenience.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We appreciate you taking the time to share your feedback. We look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for your feedback. We look forward to being a part of your next gifting adventure.
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
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