The Hamper Emporium Reviews 

5,268
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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4.6

All reviews

(5,268)

982 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The recipient of this gift was…

The recipient of this gift was delighted with the quality of the contents. I use the Hamper Emporium as I live in Ireland and my niece and family live in Australia .

July 7, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear your niece and her family enjoyed their gift! It's wonderful that we can help you connect with loved ones across such a distance. Thank you for your kind words.

Rated 5 out of 5 stars

Very impressed with the prompt delivery…

Very impressed with the prompt delivery of my ordered hamper that needed to be delivered to Naranderra and it arrived in two days!
Thank you for great customer service.

July 7, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear you were impressed with the prompt delivery of your hamper to Naranderra! It's wonderful to know it arrived so quickly and that you appreciate our customer service.

Rated 5 out of 5 stars

Very reliable and fast delivery

Very reliable and fast delivery

July 7, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you found our service reliable and our delivery swift. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

As advertised

I chose what I wanted,paid for it. I the received my confirmation, the following day I received the tracking and estimated time of arrival. It was delivered in time and the hamper was beautifully packed as expected. There were no hiccups and the hamper was just as advertised

July 2, 2026
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Reply from The Hamper Emporium

We're so happy to hear that your experience with us was seamless from selection to delivery! We're glad the hamper arrived beautifully packed and exactly as advertised. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Lovely presentation.

The hampers are always beautifully presented with excellent quality goods.

July 2, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you find our hampers beautifully presented and filled with excellent quality goods. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

I love using The Hamper Emporium for…

I love using The Hamper Emporium for when I want to send a special gift to someone, the range of hampers are amazing and the feedback I get from the recipient is they love it. The quality is outstanding and I will continue to use this company for gift hampers.

July 2, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so delighted to hear that you love using our hampers for special gifts! It's wonderful to know that both you and your recipients appreciate the amazing range and outstanding quality. We truly value your continued support.

Rated 5 out of 5 stars

A Perfect Birthday Gift!

We chose the hamper as a Birthday gift for our son-in-law - it proved to be the perfect gift for him! Value for money and delivered on time (the Tracking information provided proved very useful).

July 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear the hamper was the perfect birthday gift for your son-in-law! We're also glad the tracking information was helpful and that it arrived on time.

Rated 5 out of 5 stars

Website easy to use

Website easy to use. My message re leave in a safe place ok however a time the parcels to be delivered not taken into consideration. It would have been great to have a text re delivery time on the day as I work not in my home area. Hence the parcels were left outside of the house until after 5pm when I arrived home from work. I could have travelled home in my lunch hour hence the request to be notified of the delivery time

July 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

EXCELLENT SELECTION OF PRODUCTS

Hamper Emporium offers a wide variety of products at a reasonable price for all occasions.

July 2, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear you appreciate the wide variety of products we offer and find our prices reasonable for all occasions. Thank you for your wonderful feedback!

Rated 2 out of 5 stars

Delivery missed

I requested the package arrived on Monday (ordered it Friday) and it did not arrive - missing the whole reason we ordered it.

July 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback. We're sorry to hear you were disappointed. After reviewing your order, we can see the delivery method you chose was Standard Delivery with Australia Post. The delivery date shown is an estimate only, as advised directly by Australia Post. Thank you again for your feedback.

Rated 5 out of 5 stars

Prompt reliable delivery

Prompt reliable delivery

July 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review. We truly appreciate your support and are delighted you had a positive experience.

Rated 5 out of 5 stars
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that you're pleased with our products and the speed of our delivery service. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the hamper was very well received by the recipient, they love it.

July 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you experienced excellent customer service and that the hamper was very well received by the recipient! It's wonderful they loved it.

Rated 5 out of 5 stars

Arrived before scheduled date

Arrived before scheduled date. Everyone is happy with the products and packaging. Thank you,Jeanette.

July 1, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear that your order arrived ahead of schedule and that everyone is happy with the items and their packaging. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very easy and reliable

Very easy and reliable. The products were high quality.

July 1, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you found our products to be high quality and that your experience was easy and reliable. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Arrived on date that was booked and the…

Arrived on date that was booked and the hamper was lovely

June 29, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your hamper arrived on time and that you found it to be lovely. Thank you for your positive feedback!

Rated 5 out of 5 stars

Was a gift for my daughter

Was a gift for my daughter, she said it was the best hamper she has ever received. Thank you!

July 3, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear your daughter loved her gift! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Very good service

Very good service

June 29, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review. We truly appreciate your support and are delighted you had a positive experience.

Rated 5 out of 5 stars

Amazing

Amazing! Went down a treat.

June 29, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear you enjoyed your experience! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Well worth it!

Good pictures on the site so that I could clearly see what it would look like when received. Price was reasonable. Delivery was very prompt and the recipients were suitably impressed when they received it. I would certainly use this company again.

July 3, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear that our website's pictures were helpful and that you found our pricing reasonable. It's wonderful to know that the delivery was prompt and that the recipients were impressed. We look forward to serving you again!

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