Thehappytourists - Travel to Learn, Learn to Live Reviews 

114
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Got the LED camping later torch flashlight and it has exceeded my expectations. The lights is incredibly bright and has multiple settings. It's lightweight, easy to carry, and the battery life is impr... See more

Rated 5 out of 5 stars

2 Days ago I bought Calvin Klein obsession perfume and I couldn't be happier with the customer service. Alice assisted me via live chat, and she was incredibly helpful and friendly, answering all my q... See more

Rated 1 out of 5 stars

I purchased a 10ml bottle of Creed Aventus perfume but I am sure it is a counterfeit product, having compared it to the real thing in my local John Lewis to confirm. I wrote to the happy tourists and... See more

Rated 5 out of 5 stars

We reluctant to buy for the first time from this company as some of the reviews were negative but anyway I needed 2 travel pillows and 2 Person tent. it arrived in just 3 days with tracking code provi... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Cosmetics and Perfumes Supplier
  3. Fashion Accessories Store

Written by the company

The Happy Tourist limited is a UK based company which focuses and provides travelling accessories to its customers and all the people who love travelling, exploring, hiking and camping. We improve daily to provide the best products to our adventurer cu...


Contact info

3.8

Great

TrustScore 4 out of 5

114 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(114)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rip off

Rip off. Didn’t get my product. Threatened to contact the police

May 11, 2020
Unprompted review
Rated 1 out of 5 stars

if I could give a zero i would. Avoid

if I could give a zero i would.
I ordered a bag for £39.00 on their website, which I paid £33.15 for with an introductory 15% discount
After 5 days and not hearing any kind of dispatch info I emailed them t chase, they sent me an apology email and said it had now been dispatched.
The bag arrived a few days later via the Amazon gift service. The bag was not the one i ordered and when i looked it up on Amazon, it was on sale for £19
I contacted them and after ignoring me for a few days, came back with that the original bag was out of stock and they thought they were being helpful by sending me the replacement, which was nothing like the one I wanted and was £20 cheaper, with no suggestion that I would be refunded the difference.

They agreed to refund me the original cost if I returned the bag and that they would cover the return postage cost.

Three days after the bag was received I finally received a refund for the bag after chasing up several times but I'm still waiting for the postage costs to be refunded, I've emailed, used the chat and nothing.
Very poor company with non-existent customer service, avoid

August 14, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Ordered product - not received after a month. None of the telephone numbers work, no answer from message sent via facebook. DO NOT ORDER FROM THIS COMPANY

July 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, Great customer service. The website is so easy to navigate, I bought a wearable blood pressure monitor watch and the item arrived in 4 days, Perfectttt

April 11, 2019
Unprompted review
Rated 1 out of 5 stars

If I could I would give these guys zero…

If I could I would give these guys zero stars!!!! Terrible service! Ordered a Fitbit Wrist band on the 19th March and I am still waiting for it to arrive! Website stated delivery was 5-10 working days which is way past now. Contacted them and they advised they had sold out and had to order more direct from supplier in China and that’s why there was a delay. Explained that this wasn’t my issue and if there was a delay that this should have been stated on their website. Good customer service would have been someone contacting me advising of a delay but these guys sent me nothing and clearly the information on delivery for this item on their website was totally inaccurate! I’ve complained and now they appear to be ignoring my messages! The best they have offered me is a 10% refund!! I mean come on!! Pathetic and I will never use this company ever again! My daughter needless to say is very unhappy. We leave to go overseas on Sunday and she wanted the band prior to us leaving, which we had ordered in plenty of time according to their online delivery information, but now it appears it will not arrive in time. Angry and disappointed doesn’t come close!!

April 5, 2019
Unprompted review

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