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The Health Store Turkey Reviews 

227
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am about to embark on the second & final stage of my dental work with The Health Store. I was welcomed by a great team who genuinely care. The first procedure, whilst uncomfortable, wasnt painful &... See more

Rated 5 out of 5 stars

From first contact very informative & supportive. Met at airport, taxi to hotels & clinics. Mentor provided who spoke English & was present at all times with clinicians so you never felt vunerable. Tr... See more

Rated 5 out of 5 stars

The staff were absolutely incredible nothing was ever too much for them, they made the process so stress free and were genuinely always there for myself. Jackie Drummond is absolutely amazing at what... See more

Company replied

Rated 5 out of 5 stars

Very thorough, Very clean, Very efficient and nothing is too much to ask. The staff are fabulous, nothing is too much for them. All preop tests are covered and you meet a variety of professionals, i... See more

Company replied

Company details

  1. Health Consultant
  2. Health and Beauty Shop

Written by the company

A British owned licenced medical tourism and health services company working directly with the best hospitals in Turkey, organising comprehensive, bespoke care and travel packages at affordable prices. Our business is a registered and licensed medical tourism and travel agency business in Turkey. Our vehicles pick you up from the airport and take you to hospitals and surgeons which are fully licensed and insured, providing our customers with the safest way to travel abroad for medical treatments. Our business is called THEHEALTHSTORE MEDICAL TRAVEL LTD


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional. I highly recommend them ,
Take time to listen to what you want and gives you results with a great standard

January 20, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Health Store Turkey

What an amazing professional company friendly knowledgeable staff no questions queries left unanswered could not fault them. They make you feel special and continue to support you on this life changing experience. I also use there dental service which was an exceptional experience. Dental surgery was professionally run and made feel at ease and every step explained better than home and reasonable priced. Cannot but thank this company and staff for giving me my life health both mentally and physically back to me.

May 29, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I would book direct

I book with the health store turkey through the owner Nihal and she put me onto one of her amazing booking team that put me with what I will say is the beat dentist I've ever been at. Fro. Start to finish of my treatment I've had the best possible experience with this team.. I would highly recommend this company 👌

January 12, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

A happy day at the dentist

The communication from the team was excellent.
The aftercare was excellent.
During the treatment, the intervention was pain free and I felt reassured throughout.
Everyone was so friendly and approachable.
The transfers from the hotel to the clinic and back was scheduled perfectly.
The hotel allocated was lovely and in a great location.

November 2, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I was pooping myself going to turkey…

I was pooping myself going to turkey for mummy makeover. I thought I’m incredibly stupid or incredibly brave 🙈.
I’m literally only home and I don’t have a bad comment or word to say and that’s the truth the level of cleanliness care and treatment is amazing I had dr remzi who is lovely man and always smiling and just as attentive as the nurses and when does a surgeon in Britain change dressing? Dr remzi changed mine himself!
I loved the fact there was 24hr English speaking staff they arnt nurses they are there to make ur journey easier and they do that very well I’m very appreachiative of everybody that made my journey easier thank you 😊 I’m happy client ❤️

January 3, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Excellent Company

I have had surgery and dental work carried out by The Health Store Turkey. Both my experiences have been excellent. Their staff are both professional and caring. The dental work carried out was exceptional. I can't thank them enough for the care and attention to detail I received. I would wholeheartedly recommend this company.

June 27, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Absolutely amazing experience with THST…

Absolutely amazing experience with THST I had surgery and dental work with this company and both bore incredible results. I had a full set of Zirconia Crowns fitted and I love my new smile. The attention to detail and care from the dentists were second to none! I have since recommended to friends and family! Well done THST

January 27, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I have had a great experience here from…

I have had a great experience here from the taxi driver to Shelly looking after me and the amazing care and job the 2 surgeons and the nurse done . I highly recommend the health store turkey they are very professional caring and are are very accommodating they definitely put the patients needs above everything and I’m very happy with my new hair it’s been a pleasure coming here

December 21, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Bariatric treatment…

I chose to have bariatric treatment with THST for many reasons including referrals from 3 people I personally know who had surgery with THST and have had a wonderful result. They have lost significant body fat post operation and have maintained that weight loss. I also chose THST because it has a definable patient centred approach to care. If I had smelt even a whiff of anything less than that then I would have looked elsewhere but the more I investigated the more I was reassured that THST has based its business model and reputation on the simple ethics of common decency. It also has all the accreditations and legal licensees required to operate.

As for booking, the process was straightforward. I had already done my research, so I contacted THST in August 2022 and started the ball rolling and I was booked the next day. The moderators will take you through the booking process bit by bit and the costings.

You will be invited into your own private whatsapp group with THST team 3 or 4 days before you fly to Izmir. No other patient but you will be in this group. The support team are based at the hospital and are accessible 24 hours a day during your stay, whether you are in the hospital or at the hotel. I believe in all there were about 16 people in the group, which includes the dieticians and counsellor and the patient coordinators. I did not wait more than a minute or two for a response to any questions I had except for when I asked if topical diclofenac was okay after surgery. One of the patient coordinators responded straight away, telling me they would ask a doctor. Ten minutes later the coordinator responded again to tell me the doctor said topical is fine but oral not! The efficiency and coordination of everything was perfect. The team keep you informed about your transfers and the processes the whole way through. You will not endure any anxiety or be left stranded at the airport, and when you return home, the patient coordinators leave the group, but the general manager, dieticians, counsellor, and nurse remain. I believe the medical support continues for at least one year but the dietary and emotional support is ongoing.

When you arrive at the hospital, you get a medical MOT probably unlike anything you’ve ever had before. I’ve never done so many tests before a surgery. I know some people will worry (like I did) that the tests will find something that stops the operation from happening, but I believe this rarely ever happens. THST are keen to help the most severe cases, because they know the surgery can be life saving.

There was no shortage of fluent English speakers during my stay in Egepol hospital. In fact, sometimes there was as many as four of five English speaking coordinators in the small ward area and most of the nurses knew a word or two of English, and if they didn’t understand me, they would immediately go and get one of the patient coordinators to translate. Not once did I have any communication problems. Also, all the patient coordinators were approachable, friendly, helpful, and very caring. Moreover, I could feel the compassion and genuine care everywhere I went—although perhaps the hospital sonographer who did my ultrasound could do with some people skills training.

The aesthetics of the hospital are very pleasing. This is a modern private hospital, and the rooms are hotel-like. Of course, it is a clinical environment and has hospital beds and you will be sporting a cannula for your entire stay, but as hospitals go, I thought it was very comfortable and the peace of a private room was much appreciated. However, there is a mosque right across the road and it has speakers on one of its lovely pillars. The speakers bellow out the call to prayer 4 times a day. From a cultural point of view, this is lovely to experience, but it can go on for several minutes at a time and some of the singers are not very melodic so you might want to take ear plugs.

My surgery was straightforward and the same can be said for my postoperative experience. I am 6 weeks down the line (and at the time of this review) I have gone from 16 stone 4 lb to 13 stone 10lb. But more importantly, I feel so-so-so much better within myself.

October 16, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

AMAZING COMPANY m contacting pam the coordinator to…

From contacting pam the coordinator to the transfer to the airport on the way home this company have got it ✅️right.The staff and surgeons are incredible and cannot do enough for you .Thankyou so much .

November 7, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

MMO Mr Remzi

Everything and everyone from start to finish has been wonderful. The level of organisation and attention to detail is of the highest standard. A special thank you to the co-ordinators Shelly, Celine and Ada for doing a fantastic job of making me feel welcome, relaxed and well cared for, you girls work so hard and appear to be oncall 24/7 you definitely deserve a pay rise, absolute credit to the company.
My Surgeon Mr Remzi, who is extremely talented and such a lovely warm kind man, I would highly recommend him to anyone contemplating surgery.
Overall experience was fantastic, Hospital and Hotel was of a very high standard. I honestly felt nothing was too much trouble.

Thanks again and well done everyone involved.

October 10, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I’m one week post op after tummy tuck, thigh lift and lipo.
I’m so so happy already with the results.
I felt at ease from the very first contact with Salih, nothing is a bother, all questions answered. Having English speaking translators 24 hours is so comforting.
I can’t thank my surgeon Dr Onur enough, who has transformed my body and life.
If I could give THST more stars I would.
Thankyou so much to all the team, keep doing what your doing :-)

September 28, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I had a gastric sleeve all the stuff…

I had a gastric sleeve all the stuff where fantastic and helpful. Was well looked after and so was my husband . Friendly stuff and doctor made me feel at ease .
Would highly recommend it to anyone

October 4, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Thee best team EVERRR

What can I say,the THST is the best ....nothing is to much trouble ,you are treated with respect and dignity ..all the cordinators speak English which is a positive for everyone...if you need anything just pop message in the wattsapp group that is made up for you and they will do there best to get you it ...I have been with THST twice now and wouldn't go with anyone else...100%recommended this company ..love to all the staff 😘

October 1, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Very efficient service from beginning…

Very efficient service from beginning to end. All the staff are lovely and take the time to chat with you. Will definitely recommend!

September 12, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I can honestly say the team at THST…

I can honestly say the team at THST have my love,and respect,they were a perfect coordinated team. Always looking out for you. The surgeons are gifted and treat you with respect. I will be back and 100 percent recommend THST. Thankyou for the beginning of a new life. To you all xxxxxx

September 10, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Gastric Sleeve Surgery

Amazing surgeon, amazing team, amazing support group. Would 100% recommend THST. I'll be back asap for skin removal and trust them with my life!

September 7, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Recommended

Professional team, very good orginize. Always making sure everything this is in order.

September 7, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Would recommend to anyone

My only regret from getting surgery with THST was that I didn’t do it sooner. My whole experience was positive throughout. I’d recommend to anyone. I already have a couple of friends who have booked after I had surgery and seeing my results.

September 6, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Stellar service.

I was very apprehensive initially but found the process very streamlined. There's always a Rep there to keep you informed and help with any issues. I unfortunately had a fall during my hotel stay and the reps couldnt have been more helpful to me. My postoperative period has been so well supported with constant check ins and always someone at the end of WhatsApp to help you through

September 6, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

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