Great service, even when I made a small mistake and requested a change straight after order placement. They came back with a E mail confirming they had my correction and all was on track
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Another first class service from ID Band Co. Ordered ID Band by telephone on Thursday afternoon 3rd July, received it Friday morning 4th July. Staff are very efficient and always polite and friendly.... See more
Company replied
I would highly recommend this company. Ordered medical alert band by phone on Monday afternoon, 23rd June and received it Tuesday morning 24th June. First class service, all for a total of £4.95, I do... See more
Company replied
Wow ... Ordered some medical cards and bracelet at 16.19 yesterday, received a message to say they were shipped at 16.49, and this morning they have been delivered. Absolutely fantastic service and e... See more
Company replied
Company details
Written by the company
We think wearable ID is important. We realise that there are different circumstances under which you would want to buy some sort of ID product. Be it that you are looking for a way of helping to keep your children safe or you are worried about an accident when you are involved in sport or you are worried about a child with a medical condition or want to help protect your ageing family members or relatives, we have a range of great ID products to help. We created our company after looking for medical ID products ourselves. We found that most of the products available were either of inferior quality or were not easily updateable or we would have to go through the hassle and delays of ordering from the States or that we were going to be "ripped off" with the post and packing charges. We wanted to create a better way...! We offer high quality ID products to meet a range of different requirements. We provide a fast, efficient and friendly service and we make sure all our products are available at a realistic cost. We also make sure that we do not vastly inflate our post and packing charges. By offering our Medical ID Jewellery, Child ID Wristbands, Sports Wristbands, Medical Wristbands, and Helmet ID Tags, we think we will have you covered. If there are any products you think we should also be selling please let us know.
Contact info
Unit 9 Oak Drive Lionheart Enterprise Park,, NE66 2EU, Alnwick, United Kingdom
- 0800 999 3669
- custserv@theidbandco.com
- www.theidbandco.com
4.7
Excellent
462 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased.
I received my bracelet today and I'm very pleased.
First, because it was very quick: I placed the order on 10/04 and received it 4 days later.
Second, there were only 4 words to engrave but it was done very neatly.
The bracelet is exactly what I was looking for. It's the ideal width, it slips on your wrist, it's adjustable and it has the red symbol on the front.
Last but not least, the price was reasonable.
The bracelet is supposed to be waterproof for showers/baths. I'll see how it withstands time.
April 14, 2026
Unprompted review
Jim. Rainhill
Website easy to navigate. Good selection of products. Easy to place an order. Very helpful and pleasant customer service advisor. Could consider a different postage supplier - I ordered my product on about the 23 or 24th March and it eventually arrived on 10th April via Royal Mail free postage.
March 25, 2026
Simply the best as in delivery superb
Simply the best as in delivery superb. Also they do the 8.25" band that's just perfect for me with a larger wrist. Highly recommended. Very price competitive and free delivery. Unrivalled in my opinion.
April 9, 2026
Unprompted review
Reply from The ID Band Company
Thank you so much for your fantastic review! We’re delighted to hear that the 8.25" band is a perfect fit for you. Your recommendation really means a lot to us!
Great service
Great service, even when I made a small mistake and requested a change straight after order placement. They came back with a E mail confirming they had my correction and all was on track
March 25, 2026
Reply from The ID Band Company
Thank you do much for taking the time to leave us a 5 star review, we really appreciate it!
It saved my life i recently had a bad…
It saved my life i recently had a bad fall & people helping us checked my id band regarding im on blood thinners & immediately called Ambulance as I was bleeding badly from head cut as rushed to hospital & this company is excellent & brilliant service & delivery got mine in 24 hours thank you Rodney Thewlis
March 26, 2026
Reply from The ID Band Company
Thank you so much for sharing your experience. We’re truly sorry to hear about your fall, but we’re incredibly glad your ID band was able to help others act quickly and get you the care you needed. Your kind words mean a lot to us, and we wish you a full and speedy recovery.
Great product
Great product, amazing quality, value for money. Very pleased, I've purchased same silicone bracelet in different colours. Highly recommend
March 25, 2026
Reply from The ID Band Company
Thank you so much for your 5 star review, it really means a lot to us.
Reply from The ID Band Company
Thank you for your 5 star review, it means a lot!
ID Band Company supply products which…
ID Band Company supply products which provide vital and necessary information for people to wear that will alert others of instructions in times of need and emergencies.
The wrist band arrived very quickly.
I would recommend this company.
March 25, 2026
Reply from The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Good quality product and prompt…
Good quality product and prompt delivery. Will use again
March 25, 2026
Reply from The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
How a €4.75 ID plastic Band cost me €18.59
I bought a €4.75 ID Band for my son, and then had to pay a grand total of €18.59 for said plastic band, due to Brexit charges! Plastic band was coming from UK to Ireland! Calling all Europeans. Shop on Amazon or any European website!! Avoid this website at all costs #Europeans
March 8, 2026
Unprompted review
Reply from The ID Band Company
We're sorry to see that you have given a 1 star rating for your order.
However, we would like to clarify a couple of important points which have also been discussed with you over email. As previously explained, any customs charges, VAT, or handling fees applied to shipments into Ireland are set entirely by Irish customs authorities and the delivery carrier. These fees are outside of our control, and we do not receive any portion of them. You have also not been charged UK vat on your order.
In addition, at the time of purchase, the delivery information clearly states that international orders may be subject to customs charges. This is also outlined in our terms and conditions, which were accepted during checkout. We make every effort to ensure customers are aware of this before completing their order.
Easy access N.H.S card
It's easy to access the website. Ordering was no problem.Details are correct.Price is fair.Delivery was quick and reliable. I had no problems at all.
February 23, 2026
Reply from The ID Band Company
Thank you for your 5 star review, it really means a lot and is great to hear you has a positive experience with us!
Quality and Important Card
Strong and robust card containing all my medical information yet wallet size
Good value for money and fast delivery service
February 22, 2026
Reply from The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Great products at great prices
Great products at great prices, fast delivery. Can highly recommend ⭐⭐⭐⭐⭐
February 22, 2026
Reply from The ID Band Company
Thank you for leaving us such a lovely 5 star review, we really appreciate that you would recommend us.
Great Quality great customer service…
Great Quality great customer service above and beyond very pleased.
February 22, 2026
Reply from The ID Band Company
Thank you for your 5 star review, it means a lot!
Very pleased with my stainless steel…
Very pleased with my stainless steel wrist bracelet. The engraving on the front and back exceeded expectations.
The bracelet fits perfectly just took a little while to make sure the clasp fitted correctly.
February 22, 2026
Reply from The ID Band Company
Thank you so much for your 5 star review, it's great to hear you are so pleased with your bracelet!
Strong red band which stands out
Strong red band which stands out, good engraving, and exactly what wanted.
Comfortable to wear.
Excellent Customer Services.
Arrived promptly.
I am very pleased with it.
February 22, 2026
Reply from The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Reply from The ID Band Company
Thank you for your positive review, it's wonderful to hear you are pleased with your order!
Happy customer
Ordered an engraved silicone bracelet on Tuesday and received it on Thursday ! All lettering is sharp and clear.
My wrist measured 7" so I ordered 7.5" which is a perfect fit.
Very happy on all fronts.
February 26, 2026
Unprompted review
Reply from The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Reply from The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
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