Easy ordering, able to book a delivery time to suit us. Excellent quality. Easy to fit. My 8 year old granddaughter was sat with a box of grease and a socket spanner and put the tree circles toget... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great product made from high quality robust material. Easy to connect and locks together very nicely with the tabs and tool provided. Solid and stable in the ground. Used for creating a border for new... See more
Company replied
Prompt delivery, ordered on the 12/4 arrived on 14/4. Kept informed by Ideal Garden. Have been waiting for core edging the size and colour we wanted to come back in stock to complete the project, cre... See more
Company replied
Brought some more of the 100mm corten steel garden edging which is a great product and looks fantastic when finished. Would give another 5 stars for the tool that was supplied with the second batch wh... See more
Company replied
Company details
Written by the company
Here at The Ideal Garden, we've been selling high-quality gardening and landscaping products to customers all over the country for years. Our family-run business developed from our landscaping firm which has been going since the 1980s. We discovered some great landscaping products over the years and decided they were so good that we would start supplying them ourselves. Since then, the online shop side of the business has grown massively - but we still run everything from our central office and storage centre at Calves Lane Farm, maintaining the close-knit family-run style of doing business.
The Ideal Garden Shop
Written by the company
- We're commited to our customers!
- The Ideal Garden Shop, established in 2014, is a family run business based in Buckinghamshire. We take great pride in being able to offer high quality products at the best possible prices to our customers. We believe our unrivalled customer service is the key factor to our success and have maintained a 5-Star rating on Trustpilot for the last six years.
Contact info
Unit 14 Calves Lane Yard, SL0 0LU, Iver, United Kingdom
- 08004488123
- sales@theidealgarden.com
- www.theidealgarden.com
4.8
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Core Edging - great product
We ordered the sample of core edging and went ahead with it as part of a large garden project. Product is great and just what we were looking for. Delivery times are excellent - delivered the day after we ordered. Wouldn’t hesitate to recommend to friends and family.
September 25, 2026
Reply from The Ideal Garden Shop
Thank you for your review!
Excellent service
Excellent service. Quick turnaround and free delivery. I have used their lawn edging several times. It is a very durable, easy to use product.
September 22, 2026
Reply from The Ideal Garden Shop
Thank you for your review!
Superb product
Great product made from high quality robust material. Easy to connect and locks together very nicely with the tabs and tool provided. Solid and stable in the ground. Used for creating a border for new garden turf but will use again for other plant borders. Delivered very quickly. All round excellent
September 20, 2026
Reply from The Ideal Garden Shop
Thank you for your review, Kevin!
Straight forward to order
Straight forward to order, prompt despatch , reasonable postage costs. Delivered as planned. Item as described.
September 11, 2026
Reply from The Ideal Garden Shop
Thank you, Kim!
Late delivery
My order didn’t turn up on time .I called the company amazing customer service they sorted the delivery company straight away . My order turned up the next day excellent company
September 10, 2026
Reply from The Ideal Garden Shop
Thank you, Julie. We appreciate your review! We always do our best to provide great customer service.
Very quick delivery
Very quick delivery. The edging was very easy to install very good quality, will be ordering more
September 14, 2026
Reply from The Ideal Garden Shop
Thank you, Jacqueline!
Excellent service and product
Excellent service and product. Have used it before so a no brainier to go back to it for my current project!
September 16, 2026
Reply from The Ideal Garden Shop
Thank you for your review!
Very competitive prices and free next…
Very competitive prices and free next day delivery. Excellent service around.
September 15, 2026
Reply from The Ideal Garden Shop
Thank you for your review!
Reply from The Ideal Garden Shop
Thank you!
Incorrect information about delivery time
website stated the package would arrive on Thursday, so I took a day off on Friday and Monday so I can do the work in the garden with it. Half day on Friday I called them to chase it up and was told it would be Tuesday or Wednesday. Main reason I chose this company was that they could deliver in time I needed it.
September 15, 2026
Reply from The Ideal Garden Shop
Hi Michal,
We’re very sorry for the frustration and inconvenience this caused, especially since you arranged time off specifically to complete the work.
After reviewing your order, we can confirm it was dispatched via next-day delivery. However, due to the size of the item and the delivery address being in Scotland, the courier changed the shipment to their 3-day service after dispatch.
Unfortunately, this was not something we were made aware of at the time, and we completely appreciate that the delivery date shown when ordering influenced your decision to purchase from us.
When you contacted us, our team did their best to explain the situation and apologised for the delay, but unfortunately, once the courier had changed the service, we were unable to get the delivery brought forward.
We’re sorry that on this occasion the delivery did not meet the expectation set when you placed your order. We are also reviewing this internally so that delivery times for this type of order and location are communicated more clearly going forward.
Kind regards,
The CORE Landscape Products Team
Reply from The Ideal Garden Shop
Thank you!
I am so pleased with my purchase.
I am so pleased with my purchase.
This company have been a delight to deal with.
Competitive pricing, no delivery charges and purchase received
within a couple of days of placing order.
September 12, 2026
Reply from The Ideal Garden Shop
Thank you for your review!
2nd time we have ordered from here,and…
2nd time we have ordered from here,and easy ordering and prompt delivery
September 3, 2026
Reply from The Ideal Garden Shop
Thank you for your review!
3 Parcels ordered
3 Parcels ordered, only 2 turned up day 1 (parcels 1 & 3) ?? After phone call, parcel 2 turned up day 2 ( but packaging was badly damaged / torn.) I expect not Ideals fault, but it's carrier.
September 9, 2026
Reply from The Ideal Garden Shop
We are so sorry to hear this, Yvette. We ensure that all of our deliveries meet our standards before they leave. It seems the courier has let us down here, and we apologise on their behalf.
I hope that, despite the courier falling short, you are happy with our products!
Quality.
Have used Everedge in the past but this showed up on Google so thought I’d give it a try. Very happy I did. Similar price to the other brand but so much better for locking together. They even supply a tool for bending the tabs, which means I won’t be breaking anymore long nose pliers or flat head screwdrivers. Delivery was quick. And you can specify the delivery date easy enough. Will be using Ideal Garden Shop again in future. Very pleasant experience. Thank you.
September 5, 2026
Unprompted review
Reply from The Ideal Garden Shop
Thank you so much for leaving us such a kind review, Shane. We look forward to having you back!
Reliable service and products
Theblady that handled my phone queries did so in a polite, positive and helpful manner.
Product does what it's intended to do so very pleased with that. Very good website instructions helped me make the correct choice for my project.
Delivery went well with no problems.
September 1, 2026
Reply from The Ideal Garden Shop
Thank you for your review, Richard!
They handled it incredibly well
They handled it incredibly well. An issue with the parcel company but I was able to speak with someone and to get it resolved. It seems simple but with some companies its a lengthy process just on email
Core edging is brilliant and the additional tool is a great bonus
September 1, 2026
Reply from The Ideal Garden Shop
Thank you for your review, Martin. We aim to resolve all issues where we can, even those regarding our third-party courier!
Grass seeds and a box
The packaging (a box) allowed some spillage from a loose flap. The grass seeds have not yet germinated, so I cannot comment on growth. Otherwise, good.
September 9, 2026
Reply from The Ideal Garden Shop
We are so sorry to hear this, Norman. We ensure that all of our deliveries meet our standards before they leave. It seems the courier has let us down here, and we apologise on their behalf!
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