The Insiders Reviews 

1,360
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Scam, as others have said. After making a purchase, product had no spots available. They wouldn't open up a spot for me, or have any other alternatives. I'm stuck with the purchase, and it's h... See more

Rated 5 out of 5 stars

Ho collaborato con Nestle' e The Insiders per una campagna che ha del sociale e mi sono divertito a condividere con chi ha più bisogno dando consigli e anche per me stesso. Sono seri e adoro queste ca... See more

Rated 5 out of 5 stars

I joined Insider in May 2024, and I gotta say, I'm a huge fan! I follow their Facebook and Instagram accounts to stay in the loop about their campaigns, and I even won a $20 gift card from them on Fac... See more

Rated 3 out of 5 stars

Extremely high prices on things that you want to purchase & you do not get refunded anything on most things you buy from them. Yes, they give it to for a slightly discounted price, but not really any... See more

Company details

  1. Marketing Agency

Information provided by various external sources

Try exciting products, spread word of mouth and have fun - join our word of mouth (WOM) network and get connected with leading brands. Free membership.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(1,360)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

I don’t recommend this site.

I’m happy I didn’t get anything too expensive on my first try. I haven’t got payment ($25) from the first campaign and I don’t recommend anyone to use this site. I have contacted them 3 times and never get anyone to respond.

May 20, 2021
Unprompted review
Rated 4 out of 5 stars

Good opportunities to try new things

Generally I've had good experiences with The Insiders. I've reviewed various products, all for free in exchange for an honest review and social media publicity, or where you can return the item without charge after reviewing it. The process usually works well, though occasionally communication is lacking and there are delays that aren't explained. I've not participated in the more recent campaigns where you agree to pay e.g. half the RRP, mainly because information about these campaigns isn't clear enough and you're not often making the saving suggested because you are forced to buy the item from a particular shop, when it may be on special offer somewhere else anyway.

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

I have participated in three campaigns…

I have participated in three campaigns now it’s a great way to try out new products! I would absolutely recommend as it’s fun and also free stuff!

May 16, 2021
Unprompted review
The Insiders logo

Reply from The Insiders

Hi Nisha, thanks for sharing your experience here, we are happy to know that you are enjoying our campaigns. Thanks!

Rated 1 out of 5 stars

Poor Communication Skills & Upfront Payments Promising Reimbursement Failure

I participated in several campaigns. Communication is poor. It takes multiple emails to get issues resolved or no communication at all. I sent a message via Facebook stating I could not access my account even though I had not changed my password. They asked for additional information about my account on Facebook. Once I supplied what was asked, I never heard anything. I wrote via Facebook after attempting to send messages through email with no reply. It is possible I was intentionally locked out of my account. Some campaigns require purchasing items and then being reimbursed. The only problem is after purchasing the item there is no reimbursement. For some campaigns an upfront cost can be involved along with participating in multiple activities to complete the campaign. A person would have to do a video of an unboxing, a review, talking about the product, etc. The discount given on the product with the amount of work involved is sometimes not worth it. As well, some of the upfront money required is more than just going out and buying the product. The Insiders is not a good company to work with. They are very slow at responding or do not respond at all. They have poor customer service skills.

March 13, 2021
Unprompted review
Rated 1 out of 5 stars

This "product testing group" scammed me…

This "product testing group" scammed me out of money that I spent on a Samsung dishwasher. This is the first campaign that I was invited to and I thought it was perfect timing because I've been wanting to upgrade my dishwasher. They've had my money for over 2 months and I've reached out multiple times requesting a refund to no avail.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

First Time Experience

Okay so I recently tried out a samsung memory card that I received from the Insiders and it was perfect! As someone who is an avid photographer, this campaign was perfect for me. I heard about the Insiders from a family friend and honestly didn't think too much of it, but now I'm super happy with my first campaign with them and can't wait to try some more. It honestly sounds too good to be true... I've told all my family and friends about it so they would sign up too!

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Win-Win!!

I love the Insiders! It's a win-win situation for both me and them! It's always exciting getting packages in the mail and trying them out with my family! My kids love trying new things and it's become a ritual for us to try the items together! We've tried everything from pies to juices!

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

They literally have everything!

Hi! So I've been a member of the Insiders for a little more than a year but I love their product variety! I feel like they have something for everyone! I'm super into electronics so I'm very glad to hear they work with a lot of high end companies like Samsung and HP, so I'm always super excited for those campaigns! I haven't had any issues so far

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

5 Star Company!!

I just recently learned about the Insiders and wow, I wish I knew about it earlier! It's so exciting getting to test out new products, I love being able to try new things and give them my honest feedback. I spoke with Maya from the Insiders and she was the best!!

February 2, 2021
Unprompted review
Rated 1 out of 5 stars

I received an email stating I was…

I received an email stating I was selected for a couple of Barilla pastas. It stated after purchasing, I would receive $25 for each, providing I submit my receipt. I purchased both Barilla pastas and when I logged in to submit my receipt, it stated I was not in the campaign. Before that, I kept receiving emails from them for Edwards Pie campaign. The last one I received, stated for me to log in and choose the pie I wanted and I would receive a coupon for it. I never heard anything else again, no coupon, nothing. They have not replied to any of my emails about those campaigns. I am canceling my membership and I will never buy Barilla pasta again, nor will I ever buy an Edwards pie again. Companies better know who they are dealing with before hand. Obviously the Insiders is shady and fraudulent.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

This is a great company, have done many campaigns with them in the past from fizzy juice to dog treats and the latest and by far the best a super sexy new watch from armani exchange!

January 21, 2021
Unprompted review
The Insiders logo

Reply from The Insiders

Thanks for your feedback, StewartGina!

Rated 1 out of 5 stars

Complete waste of time

Never respond to messages. Rarely inform you about promotions you sign up for.
Nightmare logging in to their system
Charge you more than you can buy the same products online for
Complete waste of time

December 14, 2020
Unprompted review
Rated 1 out of 5 stars

It *was* great..

It *was* great... Not anymore. They have not responded to a single email & I can no longer log in to my account in well over a month. They continue sending me emails that tell me I have messages in my account. I cannot access them or complete any of my campaigns. Sham.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

I love the insiders

I love the insiders. They allow myself and my family to review some of the best items out there! They are a trustworthy company that has items such as Stove tops, refrigerators, TVs, Watches, and some new food! I recommend giving them a chance and helping review items.

November 13, 2020
Unprompted review
Rated 1 out of 5 stars

Very Disappointing Experience

I've signed up with this website for a little more than a year ago, and I've not had any success thus far. Even when I got pre-selected for the campaign, their payment link is horrible because I could never be able to make my payment to secure my spot. It has been a very disappointing experience for me.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

I love The Insiders

I love The Insiders! I wish I would have signed up sooner. But I'm glad to be able to assist in making better products for myself and the rest of the world. It's fun, informative and the Insiders makes it very easy to do. I highly recommend them, as they're extremely professional and a delight to interact with.

November 2, 2020
Unprompted review
Rated 4 out of 5 stars

I did not give a 5 star review because…

I did not give a 5 star review because I am having a lot of trouble trying to submit my photos and testimonial for a couple of campaigns. The help people have been good at answering my questions and trying to help, it has been frustrating. That said the products we have received have been awesome! Some of the delivery people have not been so awesome. but overall not too bad.

November 2, 2020
Unprompted review

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