Brought in a dashcam with a stuck sd card, and asked whether they would be able to open it up and remove it for me. The technician that did it, Ollie, completed it really quickly (less than 2 min... See more
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I have used the IT Store for more than 10 years and previously found their services reliable, informed and competitive. I've also recommended them to lots of people. However I bought a Macbook... See more
Super helpful and super knowledgable Mac Experts The Mac I'm typing this on comes from The iT Store. It was a great value refurb in great condition. They also did a fantastic job of taking the good p... See more
What a delightful experience to be attended to by a young man with an excellent attitude, incredibly knowledgeable and genuine helpfulness. I popped in to the store with a faulty MAC book charger. Old... See more
Company details
Information provided by various external sources
The iT Store offers Support, Repairs, Upgrades and Training for iPhone, iPad, iMac, MacBook Pro and Air and other Apple devices in our Canterbury Store
Contact info
16b Burgate, CT1 2HG, Canterbury, United Kingdom
- 01227455250
- info@theitstore.com
- www.theitstore.com
4.3
Excellent
407 reviews
Hasn’t replied to negative reviews
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These guys are amazing
These guys are amazing. Went in for emergency hardware replacement on MBP and they were very accommodating and efficient service. Will be coming back again to support.
December 21, 2022
Unprompted review
Big thanks to IT Store today
Big thanks to IT Store today, for resolving problem of importing photos from my digital camera to my iPad.
November 7, 2022
Unprompted review
Professional
Professional. Courteous. Fixed my problem and with warranty attended to an issue that resulted days later.
October 24, 2022
Unprompted review
Finally somewhere that knows…
After a very disappointing and long wait at the Apple Store in Kingston (with their not so genius staff who claim my computer is now vintage and refused to even look at it!) at my wits end I looked up where could help me with a repair on my MacBook. Thankfully I found this amazing place, I was so relieved. Worrying that all my photos and data would be completely lost this place saved the day! Not only did they recover my data from the broken MacBook, they transferred the data (in 24hrs) onto a pre owned iMac which I bought from them and took my broken MacBook in part exchange. Fabulous service and fantastic staff! I will definitely be returning to them with my sons broken iPad and iPhone for screen repairs! Thank you!!!
September 24, 2022
Unprompted review
Always find the staff helpful and…
Always find the staff helpful and friendly. This visit was just for an iPhone screen cover but whatever you need they are always there with advice. Would definitely recommend them for anything Apple related.
August 26, 2022
Unprompted review
I went in because my charging port on…
I went in because my charging port on my iPhone wasn't working properly. He simply got some tweezers and took out the lint. He did not charge me anything, so obviously I was glad for that. Cheers!!
August 25, 2022
Unprompted review
Fantastic people to deal with
Fantastic people to deal with. Screen on our Apple MacBook Air had failed. Following a phone call to IT Store one Friday, took the device into the store . Fault confirmed and a replacement screen fitted in a couple of hours. I collected the laptop next morning. A very happy customer. Service is beyond excellent. Thank you.
August 21, 2022
Unprompted review
iPad battery change
I had a change of battery for an old iPad. The store did it quickly and efficiently and for a good price, no complaints.
August 6, 2022
Unprompted review
Excellent session problem solving
Excellent session problem solving . Would recommend to anyone
July 21, 2022
Unprompted review
Just fair honest service
Just fair honest service. Impeccable. Rapid and quick service, apologised that they may not complete until following day, got it back the same afternoon!! Stem working perfectly. Will use again!
July 13, 2022
Unprompted review
Excellent Service
Excellent Service. Friendly and helpful staff. Definite Five Star :-)
June 16, 2022
Unprompted review
Had hard drive issue when upgrading my…
Had hard drive issue when upgrading my iMac OS. From my first call to IT Store to enquire about help, to how I was dealt with in shop and throughout recovery process I can't compliment them enough. Dealt with three different employees from phone enquiry to drop off and pick up and all three were very professional and great to deal with. Thanks again iMac with new SSD works a treat and is so much faster and you managed to recover all my data which was vital. Will be recommending you to all who ask. Thanks again IT Store
May 30, 2022
Unprompted review
Great service
Great service -
Had issue with mac trackpad, sorted within the day, cant go wrong
May 23, 2022
Unprompted review
Battery replacement and screen replacement
I needed a new battery for my Macbook Air and a screen replacement for my iPhone 6s. Helpful advice was given and prompt service.
May 18, 2022
Unprompted review
Recommended by two different people
The IT Store was recommended by two people. Never knew the store existed but so pleased we visited! Excellent service, so friendly and helpfuL, and the pricing was more than competitive.
Had a iPhone 8 battery replacement, screen protector to new iPad Air 2022 and bought lovely case for same.
Now considering one of their laptops!
May 12, 2022
Unprompted review
Your neighborhood friendly iT store👍🏼
I came for a battery replacement and the guys at the iT store were incredibly professional and offered thorough explanation of what was going on and were very transparent with the prices and quick to fix everything.
Would highly recommend them
May 5, 2022
Unprompted review
Very impressive
Very impressive. My computer had got intolerably slow and in contrast to other local advice the IT Store suggested I needed a new hard drive fitted. They did this very efficiently and reasonably in terms of price, talked me through everything, and got my computer back to me quickly. The computer itself has been transformed. One very happy customer.
May 2, 2022
Unprompted review
Better Service than Apple
My second time relying on the guys from the IT Store and I would recommend them all over again. They fixed by MacBook Pro even though it very much looked like an unfixable issue. Expertly, friendly, and more than reasonably priced!
April 30, 2022
Unprompted review
Great advice and speedy service with…
Great advice and speedy service with good customer service follow up. Can highly recommend.
April 28, 2022
Unprompted review
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