My item was out of stock and a Cezara kindly messaged me personally on instagram offering a refund but also with alternatives providing videos and photos. It was so helpful and customer service is 10/... See more
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Spent £50 on a lace knit dress, the second I put it on it unthreaded the whole way down and I then had to go out with a massive hole in my dress. Awful quality and can find their outfits for 4x cheape... See more
I have ordered from Thelabelbycezara for nearly 3 years now! Every single birthday, event, xmas night out - They are always always my go to! The style and quality alone are impeccable but the customer... See more
One of my favourite brands ever! I am always ordering off labelbycezara for any occasion! There is such a variety of clothing hence why it’s always my go to as I can always find something fit to... See more
3.8
Great
45 reviews
No recent history of asking for reviews
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ORDER #16222 - order never came and no refund
Order still hasn’t come despite paying extra for delivery, and customer services are ignoring me!!
October 23, 2022
Unprompted review
Ordered a two piece which looked lovely…
Ordered a two piece which looked lovely on the website- after wearing it afew times on holiday the both the sides of the skirt at the top had ripped leaving the elastic band exposed. Felt very cheap and not worth the money.
August 9, 2022
Unprompted review
5 stars!
I Ordered the ‘Anastasia’ dress in tiger print for my anniversary dinner last weekend and it was so flattering Honestly got so many compliments in it!! Definitely ordering another colour soon as it’ll be my go to dress now!
July 8, 2022
Unprompted review
My favourite place to shop!
I’ve made quite a few orders over the past year and recently made a huge order for my holiday and the bits have been perfect (did have to return one item as it just didn’t suit me but got a refund within a few days) whenever I’ve emailed to ask about pre orders or sizing they’ve always been so helpful X
July 6, 2022
Unprompted review
Worst place I’ve ever shopped!!!!
Absolutely terrible quality of clothes and the lack of customer service is appalling!
If you are deciding to order anything from this business please save yourself the hassle and SHOP ELSEWHERE!! I cannot stress that enough.
I ordered a dress which was so short when it came it was practically a top! (for reference I am 5 ft 2!)
They do not accept returns so I opted for a voucher to spend on another product. When that arrived it had a great big hole it in making it impossible to wear.
10 days later, I am still waiting for a reply to my email regarding my order. I will not be getting anything else from this company again.
Worst place I’ve ever shopped.
April 24, 2022
Unprompted review
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