TERRIBLE CUSTOMER SERVICE
I have shopped here for years as well and no more. One employee was very rude to me and I will never shop there again!!!! I called ahead to get a ski mounted and told the employee on the other end that I did not have the boot but that my friend had purchased the boot at that location last week. I told them I could not get the boot as it was to be a surprise. They said no problem come on down and they would use one of their stock. I took the time to go down and now a different employee that needs customer service skills was the one that comes up to me. I told him I talked to someone and was here for a remount and his response was "Sorry I cannot do that no matter what anyone told you. And turned and walked off and under his breath said "SOMETHING VERY COURSE AND WRONG"
Sorry, you are having a bad day bro. Here is the deal. I have been a ski pro in the Wasatch longer that you have been alive. I have sent 1,000+ in referrals to the lift house. I will never refer anyone to this shop again. Just last week her boots and the week before that 2 pairs of skis and boots to another friend. Never again.