The Light Bulb Shop Reviews 

1,165
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

This company has a huge range of bulbs including my somewhat arcane model no longer stocked locally. It arrived very well packaged - essential for such a fragile object.

Rated 5 out of 5 stars

Quality product at a sensible price. Excellent despatch and delivery time . Bulbs were in manufacturer's own packaging which was in turn well packed in a box for transit. Only negative was that, in... See more

Rated 4 out of 5 stars

I was looking for a light bulb with an unusual fitting. I live off the North of Scotland and despite the distance from so called areas of civilisation, most things can be purchased locally. Our lo... See more

Rated 5 out of 5 stars

I was not able to obtain the unusual type of light bulb from other suppliers. I had ordered from one only to be told they were not available. I therefore contacted this supplier before ordering, w... See more

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,165)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Light bulbs arrived swiftly and safely…

Light bulbs arrived swiftly and safely as promised

January 16, 2024
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Right product, right price.

Had exactly what I was looking for, which was on offer at a lower price than Amazon – even with postage added. Delivered in a couple of days. Very happy.

January 13, 2024
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Second to none customer service.👍

Got to say, these people really know their stuff. They’re friendly, down to earth and polite.
I don’t know who holds the purse strings there, but here’s a message for you:
Give them all a pay rise!

Thanks team, you’re second to none.👍👍

January 12, 2024
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Good service

Quick service. Contacted me immediately to suggest alternative to one item. Arrived quickly and safely. All good.

January 10, 2024
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Super efficient

Super fast delivery,notified of stock level immediately,order adjusted and refund applied for non available items,fantastic service,will definitely use again

December 18, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Delivered exactly what was needed in a…

Delivered exactly what was needed in a timely manner - no hassles or fuss - thank you

December 15, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Fast delivery.

December 14, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 1 out of 5 stars

Sent the wrong bulb not the one…

Sent the wrong bulb not the one advertised very disappointed. Ordered warm white you sent just white

December 4, 2023
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Reply from The Light Bulb Shop

Hi Wayne,

Thank you for your order. Unfortunately, the bulb which you had ordered was not in stock therefore, as requested we issued the refund. Therefore, we did not send you out a bulb. Please contact us info@thelightbulbshop.co.uk to resolve this review.

Kind Regards,

The Light Bulb Shop

Rated 5 out of 5 stars

Helpful staff and quick dispatch

Helpful staff. Competitive pricing. They just need to sort out their website as hard to find products and search often fails to find items listed.

November 15, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Always reliable

November 17, 2023
The Light Bulb Shop logo

Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Had the bulbs I wanted in stock

Had the bulbs I wanted in stock, whereas 5 other resellers didn't.

November 13, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 3 out of 5 stars

They contacted me to say they only had…

They contacted me to say they only had 3 of the lights which I ordered online. So they refunded me for the one they didn't have. This delayed the time on delivery, which was poor anyway.

October 31, 2023
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Reply from The Light Bulb Shop

Thank you for your feedback.

We apologise for the delay on your order and service. We are continuously striving to improve our customer experience and will take on board your feedback.

The Light Bulb Shop

Rated 5 out of 5 stars

Excellent Service…

Very easy to use website with clear information. My order arrived very quickly and was well packed against damage.

November 4, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Arrived ahead of time in original box…

Arrived ahead of time in original box and wrapped/sealed so you can use packaging to insert without touching. Excellent.

November 2, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

An excellent company

An excellent company. Bulbs were ordered on Friday evening and arrived on Monday morning. I can't recommend them highly enough.

October 30, 2023
Unprompted review
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Good service

Quick delivery, good communication about delivery.

October 21, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 2 out of 5 stars

Not Impressed.

My order took nearly a week to arrive. I paid for next day delivery (which was the same price as the product I brought), however it was send via 48hr tracked which took 4 days to arrive from dispatch.
Not impressed at all with the service.

October 17, 2023
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Reply from The Light Bulb Shop

Thank you for your feedback.

We are continuously striving to improve our customer experience and will take on board your feedback.

The Light Bulb Shop

Rated 5 out of 5 stars

Replacement for incandescent filament light bulbs

The light bulbs were despatched quickly and are replacements for the previous incandescent filament light bulbs. The catalogue description of the new bulbs gave the information I needed to make my choice.

October 12, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

Rated 5 out of 5 stars

Very helpful prices are very reasonable…

Very helpful prices are very reasonable don't rip off like amazon also screw fixs

October 4, 2023
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Reply from The Light Bulb Shop

Thank you for your kind feedback.

We look forward in doing business with you again in the near future.

The Light Bulb Shop

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