The Loaded Tea Shop Reviews 331

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their delicious flavors and the overall quality. Many people appreciate the positive impact these teas have on their energy levels and hydration, often replacing other beverages like coffee or energy drinks. The ordering process is described as easy and efficient, with many consumers making repeat purchases. Reviewers frequently commend the exceptional customer service, noting quick response times and a helpful, accommodating approach to resolving any issues. Some people were dissatisfied with specific flavors or the advertised energy benefits, while a few others reported issues with damaged packaging or incorrect orders. However, these concerns were often quickly addressed by the responsive customer service team.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the amazing taste and variety... See more

Order

Consumers find order experiences to be overwhelmingly positive. Many reviewers express satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the delicious and flavorful... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as amazing,... See more

Response time

Users describe positive interactions with response times. Customers consistently report that the company... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love my Loaded Tea! They taste fantastic give me tons of energy with no evening crash and are super affordable! Let's talk about customer service, I've never had any other company contact me so q... See more

Rated 5 out of 5 stars

I tried this because I struggle with drinking water, and also coffee and energy drinks. I found I absolutely love this! One packet for me makes almost double what it says, so it goes even further. I j... See more

Rated 5 out of 5 stars

These drink packets taste fabulous and it's so fun to try the different flavors to find your favorites. They are easy to carry to mix with your water anywhere and definitely make staying hydrated easi... See more

Rated 5 out of 5 stars

Excellent customer service!!!! I only ordered 5 flavors to try and I just tried fruit rollup and it’s AMAZING!!! I wasn’t sure I would like them but it’s soooo good and I mixed mine with 40oz of water... See more


4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finally hydrated without the ick!

I have STRUGGLED to get my fluid intake because I don't like the taste of any plain water (other than well water), sparking water was a no-go, gave up sodas years ago and basically resorted to herbal teas but still it was a chore. Constantly dehydrated. But The Loaded Tea Shop has changed my world, literally. I am obsessed. I e been on a holistic journey since the late 90s and these teas fit my lifestyle perfectly.
Haven't found a flavor yet that I didn't like. Hydration is no longer a problem and the knowledge that I'm doing something healthy for me in addition ks a plus.
Customer service is top tier. Delivery is fast. Love this company!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

BEST LOADED TEAS.....EVER

The loaded tea shop has the best loaded teas hands down. I've tried a few different strands of the loaded teas, and go back to the loaded tea shop. Their teas and flavors are amazing. Don't ever second guess ordering from them, because as soon as you do, one of the flavors will be sold out.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing!

This is my first time ordering from them and I absolutely LOVE them already! There was a mix up in flavors, but I emailed them and heard back instantly, they sent out the new flavor for me already! I tried one of the flavors I did order and it is so delicious! I will definitely be ordering from them again!!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Truly amazing for finding these teas I…

Truly amazing for finding these teas I would consume several alcohol drinks per day or five cans soda they’re just amazing. I’ve even quit drinking coffee. I carry a giant mug everywhere. It’s like my security blanket. I love this tea so much I spent hundreds of dollars worth every penny my complexion is clearer. I wake up in the morning clearheaded ready to start my day thank you loaded tease for changing my life.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

We are on our second shipment!!!!

We are on our second shipment!!!!! Love all the flavors and love the energy boost!!! We have our own little station set up with cups -lids -straws -pellet ice and water!!!!! So it’s as fun to make as it is to drink!!!!!!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

This product is amazing!!!

This product is amazing! I haven't had coffee since I received my first order. No fogginess, no jitters, just clarity and energy. Since drinking these teas, I've finished a few projects at home, and my next project will be clearing out my basement. Thanks for such a great product. Drinking my way through my 1st order to find my favorites to place my 2nd order.
Keep doing a great job!

Thanks!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious!

I received my first order today! When I opened my package I noticed I was missing 2 teas. I emailed customer service with s picture showing what I ordered. They emailed right back and sent out my other two teas. I made 1 right away and it is so delicious 😋 I will definitely be ordering more asap!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had one of the best customer service experiences I've ever had. I was disappointed when I received my first order and found out it contained Sucralose, which, due to allergies, I can not tolerate. I emailed the company and within 12 hours, I had a very polite and friendly response and my money was refunded with no hassles. The response to my issue was prompt, and my refund was given quickly and easily. It is always a great reflection on any company when they care enough about their customers to address problems this smoothly and with this much care!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

This is hands down the best loaded tea…

This is hands down the best loaded tea company, not for just the customer service which is awesome as well but also the products!! They truly taste the best and you can taste each flavor that is listed in them

April 12, 2026
Unprompted review
Rated 4 out of 5 stars

Very good with a minor tweak

Is this drugs? Ok, just kidding mostly. So I didn't order with any "tea" misconceptions, but rather as someone who likes a fun caffeinated drink and was spending too much money on commercial energy drinks.

The first flavor I tried (Fruit Rollup) was good, but I had the whole pouch with 32oz as recommended. I don't know if I'm a wimp or what but I guess 200mg of caffeine makes me actually vibrate and It was like I was my 12 year old self having redbull for the first time.

The second time I tried, I had half a pouch (Fun Dip) and got more of what I expected, I really refreshing caffeinated drink that didn't cause me to crash. So overall a good experience but unless you're used to consuming 180-200mg caffeine per drink, maybe start with 1/2 a pack.

PS. really good mixed with soda water.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best drink i have had......

I kept seeing this ad pop up for this drink. I thought to myself that this is probably just another scam. Well the more I watched and read the reviews, the more I wanted to try. So, I broke down and placed an order. Order arrived in 2-3 days, not long. I opened the package and the smell made me want to make a drink right away. My first drink was the fruit roll up. I made it, smelled amazing. Now the moment of truth....... took my first sip and let me tell you, I was HOOKED!!! These drinks are amazing!!! Everyone i ordered just kept getting better!!! I would recommend these drinks over any energy drink on the market!!! It takes 30 secs to make. If you are looking for something new with a great taste, the Loaded Tea Shop is the place to be!!!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Order Error

I made an error ordering & didn't catch it until 2 days later, after shipment label was processed. I emailed my concerns (on a Saturday). Response was prompt (same day) & corrected my error without delay. Yes, my error... & they fixed it without question.

April 4, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look