The Loaded Tea Shop Reviews 315

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and delicious flavors, often highlighting the variety available and the clean energy it provides without unwanted side effects. Many people appreciate the ease of ordering and the quick shipping, making the overall purchasing experience very positive. The customer service is frequently described as outstanding, with many consumers noting the prompt and friendly responses to inquiries and issues. Reviewers often mention how quickly their concerns, such as incorrect orders or shipping problems, were resolved, showcasing the company's commitment to customer satisfaction.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the delicious and varied flavors, noting... See more

Order

Users describe positive interactions with order. Many consumers highlight the ease of ordering and fast... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious taste and clean... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many praise the prompt, helpful, and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for your persistence with this great product. It has done more than just replace my 24/7 coffee to stay awake. It has improved my daily routine and productivity. No crash, no upset stomach,... See more

Rated 5 out of 5 stars

I incorrectly thought I did not receive what I ordered. They immediately reached out to rectify the problem (though the problem was me). They are very responsive from the moment you place your order... See more

Rated 5 out of 5 stars

These drink packets taste fabulous and it's so fun to try the different flavors to find your favorites. They are easy to carry to mix with your water anywhere and definitely make staying hydrated easi... See more

Rated 5 out of 5 stars

Being a k3/prek teacher having that extra boost of energy is a must need! But who wants tons of sugar, jitters ,and the god awful crash from energy drinks? Loaded teas give me the sustainable energy t... See more


4.8

Excellent

TrustScore 5 out of 5

315 reviews

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1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I saw an ad for the loaded tea shop

I saw an ad for the loaded tea shop. I said why not. I ordered and then I never looked back. Sooo delicious and it's all natural. It gives me energy for a long time and no hard crashes like with those horrible monster drinks or red bull.

I have shared with co-workers about 13 of them and they are hooked. You have to try it I promise you you'll never go back.

The tea speaks for themselves they are all yummy!!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

wanted to take a moment to express my…

wanted to take a moment to express my profound gratitude for the exceptional experience I consistently receive.

I have been a loyal customer since March, and my continued satisfaction is evident in the fact that I have placed over ten orders with you during this period. Each interaction and delivery has reinforced my positive perception, and I truly appreciate the quality and reliability you provide.

May 9, 2026
Unprompted review
Rated 3 out of 5 stars

Taste good but that's about all.

The teas taste very good, but so does Kool aid! They are very sweet, I deluted mine way down. The sucralose makes me hungry as all artificial sweeteners have a way of doing. They do not give me energy as advertised and I can't find any ingredient listed that is actually caffeine. I think they're a little pricey just to have a drink that tastes good. I bought them thinking they would give me extra energy but I have not found that to be so.

May 3, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Sherian,

Thank you for taking the time to share your feedback on our Loaded Teas, we truly appreciate it.

We’re glad to hear you enjoyed the taste, and we understand that sweetness and overall experience can vary from person to person. For clarity, each of our Loaded Teas does contain 200mg of caffeine, and all ingredients are listed on our website so customers can review them and make informed decisions.

We also understand your comments around value and overall experience, and your feedback has been shared with our team for review. Insights like yours play an important role in how we continue to evaluate and improve both our products and customer experience.

Thank you again for giving us a try and for sharing your thoughts.

Rated 5 out of 5 stars

An amazing product!

The whole experience of ordering and drinking tea has been fantastic! The orders ship quickly and the teas are so good! I have seen comments where they are too sweet. (Add more water) there is so much flavor a little extra water will not matter. I have ordered 4 or 5 times. Every time I get a little low - I panic until I open the mailbox and there is my next order. Remember the old cereal commercial (yes, I am that old) it said “try it, you’ll like it”. Trust me. 😁

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievably Delicious!

I was skeptical....then I tasted and in just 10 days I'm 3 orders in! Each order bigger than the last. I gave up cola's a couple of months ago and trying to find something I really like has been difficult. Loaded Tea Company has changed all that for me. Move over.....soda..... there's a new Beverage in town and it's amazing.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT customer service

I incorrectly thought I did not receive what I ordered. They immediately reached out to rectify the problem (though the problem was me). They are very responsive from the moment you place your order until they know you are completely satisfied. I have not yet tried the product but am sure it will be great.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Top-notch customer service & a superior product!

I've ordered from this company twice now and the flavors are out of this world. Absolutely delicious! I can't even imagine not having one of these teas every single day of my life! On my second order, they sent me the wrong quantity and when I reached out regarding the issue, they were prompt in their response and fixed the issue for me in under 24 hours. I've already got my missing items headed to me in the mail. Excellent customer service and a superior product. 10/10

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Tea and Customer Service!

My wife first tried their Teas a couple of months ago and after the first one she became addicted to them. This will be my 3rd order from them and they have such a variety of flavors, that you'll never get tired of them. I messed up and it auto-filled my old address on the most recent order, so I reached out to customer service and asked if they could change the shipping address to my billing address and within an hour it was changed and crisis averted! Awesome customer service, and fantastic teas that don't have too much or too little caffeine and aren't loaded with ingredients that will make you crash or make you feel like garbage!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Not only are the products awesome and shipped out quickly, but their level of customer service is amazing!!! I reached out to them with an issue that was entirely my fault and they were quick to fix it for me. All they had was my name and they got right to it and took care of me so I GREATLY appreciate them going the extra mile!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

These teas have revolutionized my life

These teas have revolutionized my life! The clean energy and vitamin support is out of this world and the fact that there are zero sugars calories etc. blows my mind because they are so delicious!! I love the fact it's a small business and the customer service is phenomenal. I have gotten several fellow nurses in my unit on these teas and let me thank you in behalf of our department because honey, these teas are making even the toughest days a breeze!! All the flavors are delicious but I would have to say frog spit is my fave currently. You have got to get on the loaded tea train!!!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

This tea is awesome!!

This tea is awesome!!! It was very fast shipping. I will be ordering more, and I am waiting on a shipment to arrive now. The taste of them is very good. Thank you so much.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

This is a business that absolutely…

This is a business that absolutely practices what they preach, they put customer satisfaction first. 1st things 1st, the tea flavors are amazing. They are great solo or if you mix with flavored syrups or even sparkling water. But the real kicker is as Im waiting on my 4th order, the company emails me and says they notice an issue with the shipping and went ahead and sent me a replacement order! What company now a days actually checks and makes sure the order was received. I’m a business owner and they’ve definitely inspired me to step it up! I’m a forever customer now FOR SURE!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I’m in love with this place!!!

I’m in love with this place!!!! I was a little hesitant to try it but once I did I am
Never going back to coffee!!! I drink this all day and I never feel the mid afternoon crash anymore!!!! I feel better and it’s helping me drink more water!!! I look forward to making one every morning! I am truly addicted!! I haven’t found a flavor I don’t love yet!! They are all so amazing tasting!! Try it!! It’s so worth it!!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Hands down, the fastest responding,
kindest, best customer service around! Sent an email on a order concern and got a response and solution almost immediately. They care about their customers.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service

Well, to start with the mixes are delicious. I haven't had a bad one yet. I'm even mixing flavors now. Once I had the Cinnaburst, I had to have that kick at the end of most of my drinks. Obsessed!!
Most importantly the customer service is amazing. My Shop Pay had a temp address and I didn't realize until after I hit the bottom. I went straight to the confirmation email and replied with cancel or update my address. A big OOPSIE on my part. Within minutes thet replied back with confirmation they fixed my address. So, no need for me to reorder.
Awesome!! You just can't ask for better.

May 7, 2026
Unprompted review

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