Where do I start with such an awful…
Where do I start with such an awful day! What their website & social media shows as beautiful, luxury picnics with gorgeous table scaping, was far from promised. In reality, our set up consisted of two cheap picnic blankets, two old crates and two bouquets of half dead flowers. There wasn’t even enough space to sit down for the 13 people that this was booked for. There were no cushions or anything and it took a grand total of 2 minutes to set up. Our invoice showed that set-up and delivery alone cost £310! The delivery was only a 4.7 mile journey from Battersea to Central London, so it’s not like this cost was going on an excessive journey!
Despite this short journey, they couldn’t even get their timings right. We were told we would be sent a message upon set off time, and they would arrive half an hour before our scheduled start time. We heard nothing and had to chase multiple times, only to be told in a non-apologetic manor that traffic wasn’t great. They ended up arriving 20 minutes after our picnic was meant to have started, and set up in 2/30 of the time they should have allowed for this extortionate set up. Considering that this company are meant to be capable of surprise parties, hen do’s, baby showers and other special occasions, they are very much not to be trusted.
The food was average, but didn’t even include soft drinks. We had the equivalent of half a Mr Kipling cake for desert (the tiny ones where 1 portion is a 2 pack). We all just sat miserably in shock at the state of our picnic and it as very rushed due to the late start time. Whoever set up our picnic, soon ran off in embarrassment and didn’t think to let us know that once we had finished, we actually had to clear the entire thing up ourselves!
The whole experience was a complete disappointment and Jane was also especially rude to deal with.
August 22, 2023
Unprompted review