Terrible service—with 10 GB, they can’t even handle a folder with 15 mods that literally use 2–4 GB of RAM. On top of that, they don’t offer the option to CANCEL AUTOMATIC RENEWAL, so they keep chargi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letti... See more
I've been playing Minecraft for years, and finding a reliable hosting service has always been a challenge---until now. This Minecraft hosting company has been a gamechanger for me and my friends. The... See more
Server is Unavailable. It has been for weeks, and all I get is "We're working on this". Have informed them that I am cancelling my service, which they have ignored. Customer service is appalli... See more
Company details
Information provided by various external sources
The Minecraft Hosting offers the best minecraft server hosting & cheap prices. We offer cheap & quality minecraft server hosting with good quality server.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My friends and I have been using a 6Gb…
My friends and I have been using a 6Gb server with TheMinecraftHosting for a month and our experience is very very good. I plan to try more products that they have because the prices are very affordable, I'm not afraid to try them.
A friend of mine told me about the…
A friend of mine told me about the awesome prices of this company in Minecraft hosting. I got 16Gb in the best price ever. Also the support stuff is nice too.
This was good hosting for money that I…
This was good hosting for money that I payed to it!
We liked it!
Me and my friends
Me and my friends, we are very happy with the Diamond Plan. We play without lag and everything runs fantastic. The prices are unique and very friendly to all budgets.
Excellent Minecraft hosting provider
Excellent Minecraft hosting provider. I have used several of their products and I am completely satisfied. That is why 5 stars is a fair prize for them..
Server host
I have been using this server host for 5 months now. I am a very happy client with this service and I recommend it without any doubt. The prices are very accesible and friendly
My server 8GB Lapis Plan runs perfect
My server 8GB Lapis Plan runs perfect. The staff is very friendly and helped me to solve an issue I had in the beginning with a very simple and detailed way because my knowledge in Minecraft wasn’t in a high level
Fantastic experience with my server
Fantastic experience with my server! I bought a 4GB server and it runs very smooth. Matt helped me a lot in support and prices are very low!
Este hosting es muy bueno
I have many servers for my network and all of them work great! Servers have great performance and they also have a very friendly support.
Alex helped my choosing my minecraft…
Alex helped my choosing my minecraft server plan and the server was instant installed after payment. Very helpful support and the server runs very good without lag.
Very easy to use and the server setup…
Very easy to use and the server setup is instant. Support helped me with a billing problem so I
recomend them 100%
Just No!!!
I don't care what these fake 5 star rating people say, support is slow its always been for me, the frequently delete your support tickets if its seems like it would be any actual work, they never read your tickets fully and only ever give you answers that are never longer than 10 words, even if you've exhausted all options from your end and you've told them they continue trying to get you to fix it yourself, The only way to stop them from billing you is to cancel it directly on PayPal, Running 16GB RAM on a tiny server and it uses well over 80% all the time, CPU always running at 100% and a ton of tick rate loss, Refunds are only available to people who give them good reviews, My panel and server kept going down till they fixed it for like 2 weeks straight, Server randomly receives a stop command shutting it down even though I'm not doing it and am the only one other than the host itself that can do it, They nearly instantly delete any ticket that criticizes them, their ticket system is trash, they give you the option to attach files, but no matter what file you try to attach: zip. jpg, png, exe, .jar it always says I'm not allowed to send those kinds of files... Need I go on because I can keep on all day if need be
Good Service and very good prices
Good Service and very good prices! Give you a 5
Horrible
They don’t care about you.
They had horrible service that they lied about issues and would only refund me when I put up a review and cared more about the review than customer service. They blamed me and mojang when it was their fault.
Always the best!
Awesome service excellent staff!!!
Please do not purchase from them: 2 years and $200 for set-up
Please if you are reading this do not be swayed by the positive comments/reviews and low prices. I thought it was too good to be true and it was. They basically stole $200 ish from me. I swear to god I am not lying. I urge you to stay as far away from them as possible.
In short, I purchased from them and immediately received terrible performance. I thought it was because I bought the low-tier set, so I upgraded two times. I went from 1GB of RAM to start off and set up the server, then increased it to 8GB when I launched it to my friends. When I noticed we were experiencing a lot of lag I upgraded to 12GB of RAM thinking that would help (take note I also bought the CPU priority, Dedicated IP, extra DDoS protection, and 2Gbit/s connection addons). Turns out it's the computers they run off of. I ran extensive tests and found out that it was because it was from their computers. I brought this to their attention and they completely denied it. After 2 years of trying to fix it myself and yelling at them, it was solved, but by then I gave them around $200. When I mean to yell, I mean like showing them mountains of hard proof it's on their end and them constantly denying it. I know 2 years is a lot, but I really wanted to make it work and I couldn't pass up an opportunity like this for the price (I very much regret this whole thing).
I beg of you, please stay away. I regret not looking at reviews before purchasing from them. Please make the right decision and ignore the fake positive reviews. Save yourself from stress, time, effort, and money and don't buy from them, I don't know how much I can stress this.
Excellent support team!
Support team was very helpful. They helped me to solve an issue of my server. They were very clear with the instructions and also I had a rapid response from them. Thank you very much Minecraft Hosting Team!
The worst service I ever had!
I had a server on theminecrafthosting a few months back and it was great! Had a great time. So now I wanted to get a new server and the performance was horrendous! I wanted to upgrade and when I paid, it didn't get upgraded even though the money was subtracted from my paypal. When I contacted support they told me everything is fine and then proceeded to delete my support ticket with no answer. Stay away from their customer support and service! I will go to another provider ASAP!
Update: After I wanted a refund via paypal, because I didn't receive the product I paid for (the upgrade for my server) The seller answered with the same response the support gave me, about my server being upgraded, even though it is upgraded because I had to pay again so it would go through! And in the response the seller didn't want to give a refund, because I gave a bad review on trustpilot!!! Stay as far away from this host as possible! Highly unprofessional!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








