The Money Platform Reviews 474

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed and ease of use. Consumers appreciate the helpful and understanding nature of the staff, who are often described as empathetic and willing to assist with payment arrangements. People feel supported by the customer service team, noting their prompt responses and efficient problem-solving skills. The positive sentiment extends to the company's flexibility and understanding when customers face financial difficulties. Reviewers report that the business is willing to adjust payment dates and amounts to accommodate individual circumstances, without applying extra charges. Consumers also appreciate the company's friendly and professional approach, making them feel valued and supported throughout their interactions.

Based on these reviews

Rated 5 out of 5 stars

Honestly, the loan helped when I really desperately needed it to keep me on the road and get to work etc and I couldn’t get help from anywhere else. I was going to be late paying aswell but they simpl... See more

Rated 5 out of 5 stars

they are so helpful. they assisted in moving my payment date two occasions to help me avoid a late fee and damage to my credit score. they are fast with responses and efficient in helping their custom... See more

Rated 5 out of 5 stars

I have used TMP multiple times. The service is quick and easy, the money platform have sorted me with loans despite poor credit history. On the occasions when I have been unable to to repay on the sch... See more


Company details

  1. Loan Agency

Written by the company

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

474 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Useful service when needed

Useful service when needed customer service quick friendly open and honest and fair

It's never hidden the fact that it's an expensive long term option however if used responsibly in the short term it can be a fantastic affordable option to cover an emergency f

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service…

The application process was easy and very smooth. Customer service brilliant when I asked to change the date of my first instalment. They were able to do this for me and replied to my request really quickly. Would definitely recommend them to family and friends.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely 💯 amazing company!

I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick!
Unfortunately due to the operation costing more than I was first advised, I had to make up the shortfall myself, which had a knock on effect on my financial situation.
I asked if I could skip this month's payment, a super speedy response, very kind & understanding & payments moved till the end of May with no charges incurred or damage to my credit file!
I wish more companies could follow their lead!
I VERY HIGHLY RECOMMEND this company to anyone who's not sure about taking out a short-term loan.
THANK U!!

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

I have been approved for loan but…

I have been approved for loan but cannot use the slide to the amount applying for

April 21, 2024
Unprompted review
The Money Platform logo

Reply from The Money Platform

Hi there,

Thanks for raising your issue.

We looked into issues with our selection tool but it appears to be working correctly.

We have attempted to reach out to you directly but have not heard back.

If you still have an issue with our website please get in touch.

Thanks

Rated 5 out of 5 stars

Exciting fintech company

Exciting fintech company which allows you to invest in lending to people without access to mainstream credit, whilst gaining a decent return on your investment. A fantastic experience all round, and credit to the team for pioneering in this sector.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Really Great

Really Great
Such a great company I find the money platform helpful and understanding. Straight forward with no hidden costs would recommend everytime.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

This company lend me a money when i…

This company lend me a money when i strugled,it was nice and smooth proces but i had difficulties to pay back on time and i was asking them to delay payments they move my payment without penalties or charges to later day.
This company is realy decent and great.
Would recomend to everyone.
AAA+ service

March 22, 2024
Unprompted review

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