The Mortgage Centres Reviews 

1,009
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

John was recommended to us by my sister, who has trusted him with her mortgages for years, so choosing him was a no-brainer, and he did not disappoint! As a self-employed couple buying our fi... See more

Rated 5 out of 5 stars

We've just completed another remortgage using the Ipswich Mortgage Centre and have been really impressed once again. Our broker, Nicholas Johnson, was very helpful, gave us very clear advice and ex... See more

Rated 5 out of 5 stars

James was an incredible help. We were first time buyers and knew nothing about mortgages. He explained everything throughly and in layman's terms so we could understand everything where other companie... See more

Rated 5 out of 5 stars

I bought my first property August 21; Matt was extremly organised, helpful in explaining options and gave great advice. It helps having someone who has seen all the various things that can happen with... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

Welcome to The Mortgage Centres, where we’ve been helping the people of Suffolk with arranging their mortgage for over 25 years. We pride ourselves on delivering a localised service, through our network of branches and 14 advisers who have an in-depth knowledge of the local housing market. As well as helping the people of Suffolk we have also come to help people from all over the country. Distance is really not an issue as we never compromise on speed of service or efficiency. We offer mortgage products from the ‘whole market’ and we are specialists for residential purchase, remortgaging, first time buyers, buy to let mortgages, equity release and much more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,009)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service

I have been working with Calvin Liles at Ipswich Mortgage Centre for over 18 months due to our house purchase being stuck in a probate nightmare. This necessitated 3 separate mortgage offers. Each time Calvin was able to secure us the best rate available on the market at the time. He also secured us great buildings and life insurance. Calvin provided exceptional service and was never overly pushy or sales focused. Calvin was always on hand to give me friendly, honest, and helpful advice as we dealt with set-back after set-back and his communication throughout the process was excellent. I found Calvin to be professional and extremely knowledgeable about the mortgage market and would not hesitate to recommend his services to anyone and will certainly be in touch when it is time for our re-mortgage.

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, knowledge and support. Mark from Needham Market was so helpful and patient the whole way through especially with my many questions. Thanks again.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

The help we receive from The mortgage…

The help we receive from The mortgage Centre is second to none. We have been using them for a number of years and recommended a number of friends and colleagues to them. To sum it up, excellent service from start to finish.

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Very thorough and incredibly helpful service- Alison was amazing and always really quick to reply.
The meetings at the Mortgage Centre were the best life lessons we’ve had since school! We can’t praise the Mortgage Centre enough.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Never thought we’d own a home based on…

Never thought we’d own a home based on our circumstances but these guys are fantastic from start to finish!

Can’t thank Dave Mercer enough the help and advice he provided throughout. Replied to every email and call no matter how trivial it may have been.

It really is some of the best experience we have received!

Even the service after completion and has been second to now. We now live in our dream home and it’s all thanks to Dave and the team

April 30, 2022
Unprompted review
Rated 5 out of 5 stars

The support throughout the whole…

The support throughout the whole process was excellent, sorted the mortgage, solicitor and the advisor was always there help. If he wasn't available, he phoned me as soon as he was available.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

5 star goes above and beyond

I’ve been using Needham Market Mortgage centre for about 17 years now for all my mortgage needs. They are very very helpful find the best deal for us and communicates well. I would recommend Needham Market Mortgage centre to everyone.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Kenton is always very reliable and works above and beyond to help us each time (we’ve worked with him 4 times now). Exceptional knowledge and a great ability to get us the best deals possible on our mortgages.

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 all the way!

From the get-go, Mark worked efficiently to get us our mortgage for our dream house. It wasn’t easy, but Mark was at the end of the phone around the clock to ensure we were kept in the loop. Now we can relax knowing we are moving into our dream property. Thanks so much Needham and especially Mark. 10/10!

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

I found Kenton to be excellent

I found Kenton to be very knowledgeable, sharp, responsive and hardworking. A pleasure to communicate with. I feel Kenton got me the very best product currently available to me. Thank you again

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We went to Needham Mortgage centre as our mortgage deal had expired. We needed to remortgage, consolidate some loans and also to pay off a help to buy charge on our home. John Pollard was fantastic, I cannot praise him enough. Whilst a lot of mortgage brokers work for companies, John worked for us. He had our best interests at heart and made sure we got the deal that was right for us. His knowledge and help navigated us through a process that could have been very stressful. Will definitely be going back to Needham Mortgage centre again once our current deal has expired. I would not hesitate to recommend. They are terrific!

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Broker

Excellent experience of finding a mortgage, one to one personal experience by Named broker Kenton Saunders. Highly recommend used twice and I have recommended friends and family. You won’t be disappointed as he knows mortgages and how to find you the best deal.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

100% worth the money

As a first time buyer I didn't really know where to start, I contacted IPMC and was paired with Will as my adviser. We initially went through affordability on a call and Will put my mind at ease that this was the right decision for my future, he also explained all of the steps that we needed to take so I had complete faith in the process. No question was ever too silly! Will even helped me with locations as he was familiar with the areas I was looking to buy. Sadly my initial purchase fell through however as soon as I had found a new property a quick email to Will and he was on the ball straight away so it was like the process had never ended. Will was quick to respond to emails, send paperwork or call me back despite being in the midst of the pandemic. He was always super friendly and helpful. I honestly don't think I could have done the process as a first time buyer without them. I look forward to dealing with them when my fixed term is up!

July 19, 2022
Rated 5 out of 5 stars

Shane at Needham Mortgage Centre

We cannot highly enough commend the attention we got from Shane at Needham Mortgage Centre. Ours was a difficult case and we had been to other brokers without success. Within 10 days of contacting Shane we had a formal Mortgage offer made. We would not hesitate in recommending Shane at Needham. Once again, Thank you.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

We used the Mortgage Centre in Felixstowe

We used the Mortgage Centre in Felixstowe and they were excellent. Roger helped us through the process, providing us regular updates and calling to explain any questions or queries that we had. Roger completed our mortgage application with no stress on us and I know that we will be in safe hands when looking to Re-mortgage. I would recommend the Mortgage Centre as I cannot fault the service we received.

May 31, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look